Audience

Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms

About Artera

Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.

SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models.

2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Provider Customers

Integrations

Ratings/Reviews

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features 0.0 / 5
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Company Information

Artera
Founded: 2015
United States
artera.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Artera Frequently Asked Questions

Q: What kinds of users and organization types does Artera work with?
Q: What languages does Artera support in their product?
Q: What kind of support options does Artera offer?
Q: What other applications or services does Artera integrate with?
Q: What type of training does Artera provide?

Artera Product Features

Appointment Reminder

Appointment Scheduling Supported
Call Reminders Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported
Calendar Management Not Supported
Recurring Appointments Not Supported

Medical Scheduling

No-Show Tracking Not Supported
Appointment Management Not Supported
On Call Scheduling Not Supported
Drag & Drop Not Supported
Patient Records Not Supported
Billing & Invoicing Not Supported
Multi-Location Not Supported
Staff Scheduling Not Supported
Patient Scheduling Not Supported
Recurring Appointments Not Supported
Facility Scheduling Not Supported
Self Service Portal Not Supported
Physician Management Not Supported

Patient Engagement

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Supported
Self Management Supported
Personal Health Record Not Supported
Progress Tracking Not Supported

Patient Scheduling

Notifications/Alerts Not Supported
Approval Process Control Not Supported
HIPAA Compliant Not Supported
Mobile Access Not Supported
Online Scheduling Not Supported
Patient Communications Not Supported
Patient Intake Not Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Not Supported
Reminders Not Supported
Analytics/Reporting Not Supported
SMS Messaging Not Supported