Audience

Developers, IT professionals, and technical decision-makers evaluating healthcare communication platforms

About Artera

Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.

SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models.

2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Provider Customers

Integrations

Ratings/Reviews

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Company Information

Artera
Founded: 2015
United States
artera.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Artera Frequently Asked Questions

Q: What kinds of users and organization types does Artera work with?
Q: What languages does Artera support in their product?
Q: What kind of support options does Artera offer?
Q: What other applications or services does Artera integrate with?
Q: What type of training does Artera provide?

Artera Product Features

Appointment Reminder

Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging
Calendar Management
Recurring Appointments

Medical Scheduling

No-Show Tracking
Appointment Management
On Call Scheduling
Drag & Drop
Patient Records
Billing & Invoicing
Multi-Location
Staff Scheduling
Patient Scheduling
Recurring Appointments
Facility Scheduling
Self Service Portal
Physician Management

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management
Personal Health Record
Progress Tracking

Patient Scheduling

Notifications/Alerts
Approval Process Control
HIPAA Compliant
Mobile Access
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
Analytics/Reporting
SMS Messaging