CareMessage

Artera strengthens how healthcare providers communicate and care for patients. We bring together text, email, phone, and voice AI agents in one platform built for healthcare. Our voice AI agents handle the routine conversations that consume staff time: appointment scheduling, patient intake, referral management, payments, and care gap outreach. Artera pairs its secure agentic platform, Artera Harmony, with dedicated AI Service Squads who work within each practice's workflows to design and build custom AI solutions around their needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience. SOC 2 Type 2, HITRUST, HIPAA compliant, and FedRAMP Class D Certified. Patient data is never used to train AI models. 2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Provider Customers

Support the Patient Journey. Engage, educate and empower patients by improving your health communications. Patient Engagement Platform. Create Optimal Care Plan Establish optimal care plans for each medical pathway e.g. prostate cancer, breast cancer etc. Create Patient Engagement Pathway. Create a pathway grouping the communication rules that align with the optimal care plan. Organize Communications. Create or source communication pieces (messages, documents, videos etc.) to support various stages of the care plan. Communication Rules Create a set of communication rules detailing ‘who’ will see ‘what’ and ‘when’, delivering the communication pieces. Match Patient with Pathway. Adding a new patient to the system is a simple matter of matching their presentation with the suitable pathway. Consolidate. Bring together all patient facing communications into the one place. With the Patient Engagement Platform, you can deliver messages, documents, forms, videos, health widgets