Audience
Companies and websites in need of a solution to optimize communication and improve the interaction of their customers
About Hibot
Optimize your communication, manage your data and have your own platform to improve the interaction of your customers through human agents and Chatbots. You can have multiple agents attending WhatsApp conversations, Facebook Messenger and Instagram comments. Know the flow of conversations, average time of these and the quality of response from your agents. Provide 24/7 attention with our chatbots tailored to your needs. Increase conversions and drive sales through real-time conversations. Provide timely support to your customers through their preferred channels. Manage the taking of orders with your agents or with our custom designed chatbots. You do not have to have multiple WhatsApp lines to communicate with your clients, with Hibot you can have a single line and the number of agents you need so that they simultaneously respond to the requests of your users. Thanks to its conversation balancing system, Hibot identifies the agent with available capacity to attend to your client.
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Integrations
Company Information
Sofka Technologies
Colombia
hibotchat.com/en/home/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
24/7 Live Support
Online
Hibot Frequently Asked Questions
Q: What kinds of users and organization types does Hibot work with?
Hibot works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Hibot support in their product?
Hibot supports these languages: English.
Q: What kind of support options does Hibot offer?
Hibot offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Hibot integrate with?
Hibot integrates with: Facebook Messenger, Facebook, Instagram, and WhatsApp.
Q: What type of training does Hibot provide?
Hibot provides training in the form of live online.
