Best Customer Service Software - Page 50
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Compare the Top Customer Service Software as of June 2026 - Page 50
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1
SeekLMS
SeekLMS
To build an effective online training program, it’s important that your company uses a learning management system with features that will help you build engaging modules. With SeekLMS, you can create courses as per your learning objectives using in-built course creation tools. This is one of the most important LMS features to check for, when comparing different tools out there. Here are some course management features you can benefit from by using SeekLMS. Upload videos, powerpoints, audios, images, and voice-overs to create beautiful courses. Search and reuse content across courses. Configure rules for module and course completion, traversal rules, drip schedules, delivery modes, access expiry and more. Use an in-built tool to create interactive videos from your recorded videos or youtube videos. Invite users to courses or import users through an excel sheet. Supports self-enrollment through the course catalog and paid courses. -
2
Hopscotch
Hopscotch
Ensure your users first experience in the app is a positive one by helping them to get started. Guide users to new features as they are released, or resurface existing features that are not being seen. Show users a new tip each time they visit your app and turn them into power users. Notify users about new features, upcoming webinars, or scheduled app maintenance. Use conditional logic to segment in-app messaging based on individual user activity. Your users can click buttons, links, and fill in form fields to progress through interactive guides. Beautiful tooltips help highlight elements in your app to educate users about your product. Welcome new users, announce new features, or send a message about an upcoming webinar. Announce features and events with scheduled in-app messaging campaigns.Starting Price: $99 per month -
3
SemanticForce
SemanticForce
SemanticForce is the unified media / e-commerce intelligence and engagement platform. We create a positive impact through the power of deep listening. Traditional media listening platforms provide limited data types. SemanticForce end-to-end media intelligence platform gives you visibility and intelligence on your data, everywhere. From online news to forums, from influencers to domains, from ads to pricing our listening ecosystem provides a new level of intelligence and protection. Organize millions of conversations on news and social media to spot trends and tap into topics relevant to your audiences. Be the first to discover positive and negative feedback about your brand on social media. Act fast thanks to real-time notifications and deal with negative conversations immediately. -
4
NestDesk
NestScale
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision. -
5
SupportLogic
SupportLogic
SupportLogic delivers a Cognitive AI Cloud purpose-built for enterprise customer service and support. It ingests unstructured signals from tickets, chat, voice, and email, then uses AI to detect urgency, sentiment, product issues, and revenue risk in real time. Its layered architecture—data extraction, signal detection, and a context engine—powers ambient AI agents that automate tasks like case summarization, escalation prediction, routing, account health scoring, and coaching. SupportLogic integrates with Salesforce, Zendesk, Snowflake, and Slack, enhancing existing systems rather than replacing them. The platform helps CX, support, and IT teams act earlier, coach smarter, reduce escalations, and improve resolution times. Built for enterprise scale, it offers SOC 2 certification, GDPR/CCPA compliance, and secure data isolation. Customers like Salesforce, NICE, and Databricks use SupportLogic to boost CSAT, retention, and operational efficiency. -
6
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
7
Umanest
Umanest
Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.Starting Price: $0.49 per property per month -
8
Industrytics
Industrytics
Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys. -
9
OfficeAmp
Harmonize
It's so easy to create an issue. OfficeAmp simply let's you log your issue anytime anywhere. OfficeAmp automatically assigns the issue to the right person and keeps you posted on your issue’s progress untill it is resolved. Employees have a request but don't know whom to ask. OfficeAmp is the hub for making any requests they have. Keep up with all your needs in in Slack or Teams itself. Get notified of all raised tickets anytime, anywhere. Define rules to route issues to different people, load balance work across your team, run reports, track metrics. All issues are categorized and prioritized, so you are always working on what is most important. OfficeAmp is damn easy to train and setup. Just feed the questions within the beautiful dashboard and see OA become a beast of an assistant.Starting Price: $1 per user per month -
10
Neuron7
Neuron7.ai
Neuron7 helps resolve customer & field service issues faster. By analyzing all of your product manuals, past cases, technician notes, and any other data source, Neuron7's AI diagnoses issues and guides your teams through resolution steps. Your experts can curate the AI predictions, elegantly capturing their knowledge while creating a continually learning "resolution system of record" that new team members can use for faster onboarding. Neuron7 provides end-to-end resolution intelligence for self-service, the call center, and field service within your existing CRM or workflow. Modules include intelligent search, service predictions, diagnostic intelligence, and automated resolutions.Starting Price: $0 -
11
Dynamics 365 Customer Service
Microsoft
Welcome to Dynamics 365 Customer Service! We are delighted to offer you a suite of capabilities to ensure your business can deliver the best customer service experience possible to your customers. We believe that knowing your customers enables you to personalize each experience and optimizes your agents' productivity so you can earn customers for life. The agent experience is the heart of Dynamics 365 Customer Service. The key to improving satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools. You can configure and manage the different capabilities in Customer Service by using any of the following apps based on the licensing module that you've purchased. -
12
Chatdesk
Chatdesk
Chatdesk instantly aggregates and analyzes customer feedback from all of your channels - giving you the most comprehensive insights, with way less effort. Cobbling together fragmented feedback from email, chat, social, surveys, reviews and more is a time-intensive and imperfect process. With Chatdesk, all your feedback will be automatically aggregated into one place, making it easy to spot trends and find new opportunities for growth. Looking for something specific? Chatdesk provides natural language search across every message. Or if you just want the gist, our machine learning tools (powered by GPT-3) generate automatic feedback summaries for easy skimming. And it all seamlessly exports to CSV or your data warehouse. Chatdesk dramatically reduces your inbound call volume, quickly shifting callers to chat and self-service resolutions.Starting Price: $99 per month -
13
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
14
EZBook
EZBook
An online appointment booking system is a digital solution from which business and professional consultants can automate and manage their schedule in an efficient way. Clients will be able to book appointments online, see what time they are free, and get instant confirmation in real time through this system. It should have calendar syncing, automated reminders, rescheduling capabilities, and secure payment processing abilities. This system provides convenience for both business and its customers regardless of its usage by healthcare providers, salons, consultants, among any other service-based business. The system eliminates the errors of manual booking and no-show occurrences.Starting Price: $299/year -
15
Rodeo Reminders
Rodeo Reminders
Rodeo sends SMS reminders for Calendly meetings, dramatically reducing “no-shows” where you show up for a meeting but nobody else does. Rodeo connects with your Calendly, and whenever a phone number is available, a reminder will automatically be sent via text (SMS) before your meetings. Replies can be forwarded back to your phone! Rodeo will supply a phone number for you, as a dedicated line for SMS’ing your appointment reminders. Set up Rodeo’s text forwarding feature, and they’ll go to your phone too!Starting Price: $6 per month -
16
Service.Direct
Acknowledge Benelux B.V.
Service.Direct is a flexible Service Management systeem provided as SaaS. It supports ITIL for ITSM, but it is also used in other domains. This SaaS solution provides support for all service management processes. The web application is driven by service contracts (SLA's ) that determine how, by whom, how fast issues should be dealt with. Incidents, service requests, changes and problems are processed by the configurable workflow engine at the heart of the system. Incident classification, team assignment and response/fix times are taken care of. Customers can engage the solution via a self-service portal, providing end user control while ensuring higher data quality of inbound tickets. Service.Direct is developed by the Dutch MSP Acknowledge Benelux B.V. With a long and proven track record, this system is a solid and safe choice for all organizations that aspire to improve service management.Starting Price: €70 per user per month -
17
HGS Agent X
Hinduja Global Solutions
Streamline your agent workflow while enhancing agent and customer interactions by providing a simplified customer 360° view. Help agents resolve issues faster and reduce hold time with our AI-powered agent assist. Eliminate repetition with our contact center automation and smart actions. Troubleshoot and share screens with Smart consult collaboration. Know how customers feel in real-time with Customer sentiment. Improve response time and reduce multiple screens with a single, unified tool. Monitor service levels and assess performance with quick-access KPI, training, and feedback data. Enable pattern spotting, training enhancements, productivity improvements, and informed decision-making by integrating multiple data sources. Monitor built-in quality assurance dashboards designed to improve agents, teams, and organizations.Starting Price: $119 per user per month -
18
ReplyDesk
ReplyDesk
ReplyDesk is a multichannel ecommerce helpdesk designed to help ecommerce sellers manage their customer communication channels more efficiently. Featuring integrations for leading online marketplaces, including Amazon and Etsy, webstore shopping cart platforms like BigCommerce and Shopify, email platforms like Gmail and Outlook, and social media platforms like Instagram and Twitter, plus many more, ReplyDesk offers an all-in-one solution for customer communication management. ReplyDesk also includes a variety of smart help desk tools and automated help desk features like SLA timers, AI-generated responses and ticket summaries, automatic ticket routing, and more, making it easier for sellers to manage both their multi-channel customer tickets and their service agent teams. Finally, ReplyDesk has an integrated multichannel order management platform, so sellers can manage both customer orders and communications from multiple channels from one place.Starting Price: $0 -
19
chat4business (c4b)
chat4business
chat4business(c4b), the award-winning provider of managed sales chat services, presents a unique product to take your online sales to the next level. c4b fusion combines the warmth of human operators, supported by the efficiency of our bot technology to enhance your brand and generate real-time leads. You decide the inquiries that require the personal touch, those that can be handled by automation, and those that work best for you with a mixture of humans and bots. c4b fusion puts you in control of your online inquiries, increasing sales whilst providing an enhanced customer experience at a budget to suit your business. We appreciate that people buy from people and how much you have invested in achieving your premium brand. This is where our highly empathetic and skilled reception team is able to personally greet your customers, qualify the sales leads and connect your website, visitors, to your sales team.Starting Price: $68.29 per month -
20
ReviewGain
ReviewGain
ReviewGain is an online reputation management SaaS platform built for Small Medium businesses. Our smart review management helps businesses achieve the highest rating in their area and convert their website in a lead generating machine.Starting Price: $49/month -
21
AtomChat
AtomChat
AtomChat is the easiest way to add text chat and video calling to the website. Whether you want to build an online community, a marketplace, a forum, or a social network, add must-have features like text and video chatting easily with AtomChat. The software also provides you with various features which are mentioned below:- Group or Private Text, Voice & Video Calling, Multilingual Integration, and Collaborative Features.Starting Price: $16/month -
22
ReviewIQ
Expert Reputation
Generate more online reviews using our Direct Link technology to capture customer reviews on the sites that matter most to your business. Your ratings change daily as people write new reviews. Manage your review in real-time with New Review Alerts. We notify you when any new review is detected on one of your monitored review sites. Weekly updates of the status of your online presence help you monitor the health of your business. Our weekly review report card tracks and relays the performance of your reviews. Our Review Link Technology sends your customers a direct link to your selected review sites. Allowing your customers to share their feedback whenever and wherever.Starting Price: $89 per month -
23
Mobal
Mobal
Your customers' ability to find you online is vital. Thousands of business locations use Mobal to manage their business listings to grow their business in-store and online. First impressions matter like never before. Over 83% of the world's population have a smartphone, and 90% use it to find local businesses. Most of them don't click past the first page of results. Mobal is the easiest and fastest way to keep your business listings in shape and up-to-date, effortlessly. In a world where everyone's in a hurry and looking for an instant hit, you have to make sure your local business listings are managed and updated. Learn how to manage yours. Everyone enjoys the warmth that a smile from a real person gives. We all respond positively to genuine interaction, so it's important to do so in the digital environment. -
24
ReviewMonitoring.com
ReviewMonitoring.com
We automate review monitoring and analytics across major eCommerce sites. In a few clicks, using just one of many features, you can find exactly what the product does well and what needs to be improved. We’ve reached the point where our CPG clients now drive the majority of the implemented features. Our platform is built for you by your peers. Our focus is to automate customer feedback/reviews research, and analytics and provide intelligent answers to the most important questions about product performance. A collective approach to research and development. Helping you achieve your goal is our priority (chat, phone, email) Listen to & analyze data from 15+ major retail sites. Finally, a way to learn about products’ strengths and weaknesses. Know what they do well and where they struggle. Unlimited users, 1-10k+ products, constantly evolving. We'll give you a quick overview of the service and answer all of your questions. -
25
Zembra
Zembra
Once you request reviews from a page, we will continuously monitor incoming and deliver changes at no extra cost. You get the data exactly as published. No more, no less. Enjoy clean and accurate data without noise or trailing HTML. We partner with major platforms and have watchdogs that monitor data changes. Content is always shipped promptly at an unbeatable speed. It is our priority to provide our customers with the latest generation reputation management API that boosts growth and increases team productivity. We help our customers focus on what matters the most to them and let us take care of getting them the data they need to succeed. Whether it's all businesses that match your keywords or target business, we scan all supported networks and match results with the highest fidelity compared to native lookups. With a simple one-time call, get promptly all the reviews. Rating texts, recommendations, timestamps, authors, replies, edits, translations, images, and more.Starting Price: $1 one-time payment -
26
brainer
brainer
brainer enables businesses to manage their reputation and engage with customers in real-time. It’s a social reputation tool where customer feedback and reviews become an opportunity for businesses to build stronger relationships with their customers, understand their needs, and meet these more comprehensively. brainer will save you countless wasted hours so you can focus on what really matters, your business and family. No longer do you have to spend a lot of time navigating through a complicated dashboard. brainer allows you to simplify your business review experience. brainer helps you make sense of all the review data and information you gather from multiple sources about your locations, without having to look at a boring spreadsheets or complex graphs. We collect and store all your locations’ review information in one place and present it to you in an easily-digested format.Starting Price: $29.99 per user per month -
27
Feedaty
Zoorate
Collect and publish certified reviews for your company and your products and improve your reputation. Find out what other user-generated content you can use in your web marketing strategies. Improve conversions and traffic by showing star ratings on Google results. Collect reviews in a personalized way, invite your customers to write their feedback on your shop quickly and easily without having to register. Invite your customers to leave a review to drive their engagement. You can completely customize the feedback request emails, and insert your texts and your logo, either using our editor or by inserting your HTML code. Allow your customers to evaluate your business in a simple, intuitive and fast way. Ask for reviews on the shopping experience and on the products and services purchased with a single email, without the need for registration. -
28
Fetch Review
Fetch Review
Fetch Review helps local businesses collect more Google reviews and richer customer feedback with almost no setup. Send a courteous request by SMS or email, add a QR poster to your counter, or share an NFC card on site. Each touch-point opens a branded landing page where customers can rate their experience, leave comments, and if they wish, publish a public review in a single tap. Real-time dashboards track ratings, response times, and overall sentiment, so owners can celebrate success and act on improvement tips fast. Start with 30 complimentary SMS credits, ready-to-print posters, and an email-signature generator free for 30 days.Starting Price: $19.99 per month -
29
Revere
Revere
Give customers the confidence they need to make a purchase with Revere ratings and reviews. Harness the power of user-generated content to increase traffic, enhance SEO, improve conversions, increase AOV, and decrease returns. Depending on the product being reviewed, you may want to know more information about the purchaser, the product use, or even where they bought it. With Revere, you can add as many custom supporting questions as you like and decide when to show those questions based on the type of product being reviewed. You’ve spent a lot of time making sure your website conveys your brand message, and your reviews system should reflect that. Revere allows you to fully customize the look and feel of your reviews panel, right down to the type of stars you use, directly in the Admin tool.Starting Price: $29 per user per month -
30
Reviewsub
Reviewsub
You can get free reviews by reviewing other user's products from any platform. You can also pay to get reviews faster. Price of review different for different platform. For the product that needs to be purchased, product price, shipping fees and any transaction fees incurred by the payment providers will be included. You always can view the details before confirming your order. There are products for review from different platforms everyday but some days we don't get any for your platform. Visit the store, buy the product, submit a screenshot proof of your purchase. After your purchase is approved, review the product, submit a screenshot proof of your review to get the reward.Starting Price: $10 per month
