Audience

Help Desk solution that helps HR teams with their employee requests

About OfficeAmp

It's so easy to create an issue. OfficeAmp simply let's you log your issue anytime anywhere. OfficeAmp automatically assigns the issue to the right person and keeps you posted on your issue’s progress untill it is resolved. Employees have a request but don't know whom to ask. OfficeAmp is the hub for making any requests they have. Keep up with all your needs in in Slack or Teams itself. Get notified of all raised tickets anytime, anywhere. Define rules to route issues to different people, load balance work across your team, run reports, track metrics. All issues are categorized and prioritized, so you are always working on what is most important. OfficeAmp is damn easy to train and setup. Just feed the questions within the beautiful dashboard and see OA become a beast of an assistant.

Pricing

Starting Price:
$1 per user per month

Integrations

Ratings/Reviews

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Company Information

Harmonize
Founded: 2017
United States
www.officeamp.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online

OfficeAmp Frequently Asked Questions

Q: What kinds of users and organization types does OfficeAmp work with?
Q: What languages does OfficeAmp support in their product?
Q: What kind of support options does OfficeAmp offer?
Q: What other applications or services does OfficeAmp integrate with?
Q: What type of training does OfficeAmp provide?
Q: How much does OfficeAmp cost?

OfficeAmp Product Features

Help Desk

Live Chat
Community Forums
Self Service Portal
Automated Routing
Multiple Brands / Products
Knowledge Base
Incident Management
Ticket Management
Alerts / Escalation
Known Issue Management
Interaction Tracking
Document Storage
Multi-Channel Communication
Service Level Agreement (SLA) Management
Network Monitoring
Customizable Branding
IT Asset Management
Real-time Chat
Email Integration

ITSM

Change Management
Problem Management
Self Service Portal
Configuration Management
Dashboard
Incident Management
Availability Management
Contract/License Management
Release & Deployment Management
Asset Tracking
Project Management

Knowledge Management

Self Service Portal
Collaboration
Discussion Boards
Cataloging / Categorization
Full Text Search
Content Management
Knowledge Base Management
Decision Tree
Artificial Intelligence (AI)