Best Customer Service Software - Page 46
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Compare the Top Customer Service Software as of June 2026 - Page 46
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1
Easy!Appointments
Alex Tselegidis
Originally developed for my final university thesis project, it quickly evolved to a successful scheduling platform with an awesome open community counting thousands of installations over the years. Made with simplicity in mind Easy!Appointments feels directly familiar, with the right actions placed in the right positions you will only have to concentrate on your work. Actively maintained by experienced developers and battle tested by big organizations, Easy!Appointments has an ecosystem you can trust. Easy!Appointments has a very flexible and versatile codebase that can be customized to serve custom use cases and external system integrations. Add any feature into the original app or change the existing functionality and enhance your booking experience. Easy!Appointments is a highly customizable web application that allows your customers to book appointments with you via the web. -
2
Simplify Reality
Simplify Reality
The benefits of an intelligent, technology-driven, innovative venue are limitless, for both the venue and the greater community it serves. Address your customers’ needs faster than ever with your Personalized Know-It-All Bot! Using machine learning, we create automated customer service to Save Time & Money & Increase Sales & Satisfaction. With our AI platform, we can help you process orders faster and more efficiently by responding to customers’ initial inquiries and leading them through their buyers’ journey online while supporting Social Distancing. Being available for your customers’ needs across every channel can be overwhelming! Our AI engages and replies on your behalf, on all your social channels, saving you time to monitor and reply on each separately. By experiencing immediate engagement and resolution to their inquiries and needs, overall customer satisfaction will increase. And brand loyalty will improve as happy customers are loyal customers! -
3
Start Booking
Start Booking
Online scheduling for small businesses & full calendars. Take care of online booking and customer relationships so you can focus on growing your business. It takes loads of different features and approaches to grow a small business into a thriving one. If you're just looking for a simple online booking tool so you can start taking appointments, we've got you covered. If you need a more comprehensive online business management partner, we do that, too. Hate to break it to you, but spending time color-coding your calendar or troubleshooting glitchy software doesn't do much for your bottom line. Switch to a reliable, straightforward platform that gives your customers the power to easily find and book time with you. Setting up Start Booking is pretty easy... but if you're looking to save even more time, our team will guide you through the entire setup process.Starting Price: $15 per user per month -
4
Obami
Obami
Obami is a world-class, cloud-based learning experience platform that helps organisations setup and manage vibrant, online learning communities. Obami makes it easy to get employees, customers, students and partners trained and skilled up in whatever it is that they need to learn. The platform – along with its brandable interface and customisable functionality - provides organisations with easy-to-use tools that can develop, deliver and track engaging, online learning experiences.Starting Price: $0.50/month/user -
5
IOdesk
Xenolith
Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.Starting Price: $49 per month -
6
SteadyPoint
SteadyPoint
You can use your existing O365 Active Directory (AD) with SteadyPoint Helpdesk add-in. Add your users to the platform with minimal hassle. Your data is entirely hosted on SharePoint online in your Office 365 tenant, we keep none of it. Comprehensive in its tools for internal users, SteadyPoint Helpdesk app can also be utilized as a ticketing system by external users through Office 365 services. By using the Helpdesk portal from Office 365, or by submitting tickets through email which are then collected. From any device through our mobile responsive solution, which is optimized for better teamwork. Allowing you to close the feedback loop and better understand where weakness exists. -
7
CoSurfing
CoSurfing.net
CoSurfing.net is a solution for customer interaction direct from the web page. The platform helps you guide your customers through your website in easy way. Use chat, audio, video and co-browse with your customers. Our wizzard helps you set up CoSurfing.net services in 3 simple steps - Try it for free. Browse your website together with your customer. It's simple and secure. No installation required. Enter a new era of communication – use Co-Surfing. Use the most popular way of communication on the Internet – live chat. Develop customer relations easier than ever before. Receive calls from your customers via your website. Improve your communication right now! Let your customers leave you messages even when you are offline. You will read them at your convenience. Highlight the information you are talking about. Highlight the information you are talking about. Point your customer at what he is looking for. Save time and money by helping your customers.Starting Price: €190 per month per domain -
8
JookSMS
JookSMS
JookSMS is a trusted, easy to use leading platform to send SMS messages to your customers and team. Text messaging has a 98% open rate meaning your messages will be seen. Sign up now for a free trial and get started in minutes. Small, medium or large business owners fret not, JookSMS has room for everybody. With clients all over the world, our application is useful for a variety of industries that arent related to each other, but share the same needs that our SMS marketing service is able to solve: the ability to engage with your customers, directly. Please see our SMS guide to see how Jooksms can help your company. JookSMS has been rated the number one sms provider by various third party websites including Techtimes, Capterra and Product Hunt. Our customer service is second to none and it shows by the numerous testimonials we have received from our current and past clients. You will always get a real person never a bot when contacting our customer service department. -
9
SightCall
SightCall
At SightCall, we believe the more you see, the better you serve. By bridging the gap between the digital and physical worlds, SightCall ensures instant, tailored, and connected engagement so you can deliver remarkable customer experiences every time. Extend the power of your best people with technology that will transform service from a cost center to a strategic differentiator and driver of growth. Trust a platform built on a secure global network that works when and where you need it. Guarantee end-to-end system visibility with effortless integration across your digital ecosystem. -
10
Recotrust
Recotrust
Increase your conversion rate using reviews from your customers. Unlimited amount of reviews, only from buying customers. Full access to widgets and analytics tools. Free 2 months trial to give you insight in effects. Full support and assigned customer success manager. Three simple, winning steps towards a higher conversion rate. We help you gather reviews automatically, and only from your buying customers! The setup is super simple and give you a constant feed of customer reviews. With our review-tool you can easily like or reply your reviews and engage with your customers. Display your latest reviews in your webshop with a variety of widgets and trust-badge, that are implemented with an iframe. Different sizes and models lets enable stylish implementations. Let reviews follow your customer from first view to the cart, and make the customer feel confident you will deliver what you promise. -
11
DigitalGenius
DigitalGenius
With our always-evolving platform, you can leverage knowledge from the best ecommerce businesses in the world. Customer service is the biggest strategic differentiator for ecommerce businesses. Building a frictionless buyer journey is more important than ever, and having a bad one will cost you heavily. We are living in an experience economy where relationships with consumers matter the most. Deliver personalized multi-channel, multi-language customer service to your buyers: wherever they are, whenever they need you. DigitalGenius gives you the power to make your customer’s experience worthy of another visit with fast and accurate responses. Whether it’s about their order, product availability, store location, or even sizing – they’ll feel like they’re speaking to a real human! -
12
piHAPPINESS
piHAPPINESS
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.Starting Price: $49.99 per user per month -
13
CoachVantage
CoachVantage
Take control of your coaching business and watch it grow. Practice management software for coaches. CoachVantage doesn't just automate your business, it empowers you to grow your business. Automated scheduling: This is the solution to the biggest time killer of all – playing email ping-pong to schedule a session! With Automated Scheduling, you simply create your events, set your scheduling rules, publish your booking page and get booked. CoachVantage will transform your scheduling from pain-in-the-a** to painless. Manage contacts: Everything you need to know about your contacts – their profile, session notes, upcoming sessions, contracts and invoices – all in one place. Accessible from your desktop or mobile device so you’re always on top of things. Manage and log sessions: Every coaching session you schedule and complete with a client is automatically logged. If you’re seeking ICF certification, simply export your coaching log and send it to ICF.Starting Price: $39 per month per user -
14
CalendarHero
CalendarHero
Skip the “when are you free?” dance with a scheduling platform that helps you save time and customize your meeting workflow. Set up is easy — CalendarHero (formerly Zoom.ai) syncs with your Google or Microsoft calendars automatically, so you can book meetings right away. CalendarHero gives you flexible meeting scheduling methods: Share your scheduling link in an email, request a group meeting in Zoom.ai, embed Zoom.ai on your website, create a meeting directory page, or add CalendarHero directly to your inbox or chat platform including Gmail, Microsoft Teams, and Slack. For 1:1 meetings, your invitees can pick a time to meet from your real-time availability. And for group meetings, CalendarHero intelligently finds the best time to meet based on everyone’s mutual availability. CalendarHero supports 1:1, group, internal/external, collective, round-robin, and on-behalf availability.Starting Price: $8 per user per month -
15
Preferrd
Preferrd
Collect, manage and showcase your Google reviews to build trust, increase website traffic and boost sales. The only tool you'll need to build a successful reviews strategy for your business. Collecting reviews used to be tough. We've made it super easy. All of your reviews in one place. With awesome analytics. Customizable tools to showcase your reviews. Everywhere. Most other reviews platforms only collect reviews at the company level. But Preferrd is built for professionals, and we know your business is driven by relationships. That's why our reviews are collected at the consultant level.Starting Price: $60 per month -
16
Capacity
Capacity
Capacity is the world’s first Work Automation Platform, powered by artificial intelligence, that automates support for your customers and employees. The Capacity AI continuously learns from organizational knowledge and the interactions within your business to automate your helpdesk, processes, and decisions in real time. Key Benefits: Grow revenue with lower costs. Reduce the time and money spent answering repetitive questions with a new kind of helpdesk that enables you to escalate from tier-0 to tier-1 support with ease. Increase employee engagement. Employees are inundated with emails, phone calls, shoulder taps, and tickets. Empower your team with instant access to centralized knowledge, so your support team can focus on strategic goals and tasks that require higher-level thinking. Improve customer satisfaction. Customers have a lot of questions. Give your customers the experience they deserve with instant answers to their FAQs 24/7. -
17
Qonvo
ChatLogix
Are you keeping up your side of customer conversations? Deploy Qonvo for free and start growing your business one conversation at a time. Chat With Your Customers via WebChat, SMS, Messaging Apps, Social Media and Email. Manage all customer conversations in one place. Qonvo is the multi-channel messaging app designed with your customers in mind. Regardless of how each of your customers chooses to communicate, your team can reply from Qonvo. It's as easy as texting friends and family. Qonvo provides the visibility, collaboration and analytics tools that your team needs to never drop the ball on a customer inquiry. Get your customers what they need, when they need it and watch the magic unfold. Efficiently manage conversations in your company's general email inboxes and messaging channels. Your team can leverage annotations, conversation tagging, and assignments to prioritize their work.Starting Price: $67 per month -
18
Huggy
Huggy
The complete platform for boosting sales. Automate conversations. Centralize channels. Offer support. Provide a unique, customizable and scalable experience for your customers with the best digital service tool on the market! Attract and qualify more leads quickly and efficiently. Use our tools to attract more leads and gain agility in the qualification process through chatbots. A simple way to win more customers. Always be available where your customers need/Centralize all your service channels on a single platform and simplify engagement with your customers, keeping them close by. Maintain the excellent image of your business and win over your customers by offering them the best and most personalized digital service experience. Huggy has the tools you need to boost your business. Try it now and grow together with the best Digital Service platform in the world!Starting Price: $54 per month -
19
BirdSeed
BirdSeed
All-in-One Website Sales Center. Add 12 powerful tools including Live Chat, Testimonials, Meetings, Announcements, FAQ, Videos, Call Requests and more. All built into just one simple button! Once you realize how many different tools are required to engage more website visitors, you'll see why Birdseed is the solution you've always needed! Live chat is powerful, but it has limitations. Many visitors aren't ready to interact directly yet while still just gathering information and trying to figure out if you provide the right service or product they are looking to purchase. Often you are compared to another purchase option, so how do you quickly let your prospects know they are can trust you or understand what sets you apart from competitors? Some people aren't accustomed to live chat, they may find it impersonal, or feel their question is too complex to type so being able to quickly make or request a phone call is important. -
20
Coosto
Coosto
Get more results from social media. Publish, reply and analyze with ease. Schedule, publish and optimize your social media content more efficiently. Preview what your post will look like on desktop and mobile, so you can correct any errors right away. Use Post Approval and allow your colleagues to review a post to feel even more confident. Do you want to take it to the next level and improve your results? See which content contributes to your goals the most, using our 9 insightful metrics. Rescheduling the best performing posts is always just a mouse click away. Now that is what we call efficiency.Starting Price: $26 per month -
21
Famepilot
Famepilot Internet
Keep your customer experience organized in Famepilot. We handle tons of feedback every year for forward-thinking businesses around the world. 85% of customer interactions with your business are now taking place on your Google, Facebook, Twitter, Zomato, Apple, Bing and other location-specific and review pages– but, NOT on your website. Connect with the customers who promote your brand digitally. Famepilot helps automate the customer feedback process to capture your Net Promoter Score®, Sentiments over a period, Testimonials ,Online Reviews and Online Reputation. Famepilot monitors Google, Facebook, Twitter, and 20+ review sites for your business activities. We are increasing this list fast. You can suggest your industry specific site. Reply to all your customers who posted reviews any where online from a single Famepilot platform. Park comments for Employees to respond. Don't leave any customers unanswered. -
22
MioCommerce
MioCommerce
All in one home services business management software. Create fully customizable Live Pricing & Real-Time Booking pages & instantly convert on-line shoppers into paying customers. Grow your customer base & increase revenue per customer. Process “Call-in” bookings in seconds and never let a customer down. Instantly Transform your social sites (Facebook, Instagram etc) into new selling channels. Add Online Selling channels to increase your sales. Instantly Build consumer trust & confidence. Use Our SMART Calendar to manage your entire business with a simple drag & drop. Instantly send professional booking confirmations & service reminders by SMS and Email. Instantly dispatch staff & notify them of any changes in their schedule. View Customer Profiles and Bookings in seconds. Seamlessly Update & Edit any Customer Profile or Booking. Process & Capture Payments from anywhere, anytime!Starting Price: $51 per month -
23
Plumm
Plumm
Plumm is shared inbox for your customer support emails and live chat conversations coming from all of your projects. If it's an email sent to support@yourproject1.com or a chat request from yourproject2.com, it all goes into the same Plumm inbox.Starting Price: $7 per user per month -
24
Amazon Connect
Amazon
Amazon Connect is an easy to use omnichannel cloud contact center that helps companies provide superior customer service at a lower cost. Over 10 years ago, Amazon’s retail business needed a contact center that would give our customers personal, dynamic, and natural experiences. We couldn’t find one that met our needs, so we built it. We've now made this available for all businesses, and today thousands of companies ranging from 10 to tens of thousands of agents use Amazon Connect to serve millions of customers daily. Designed from the ground up to be omnichannel, Amazon Connect provides a seamless experience across voice and chat for your customers and agents. This includes one set of tools for skills-based routing, powerful real-time and historical analytics, and easy-to-use intuitive management tools – all with pay-as-you-go pricing, which means Amazon Connect simplifies contact center operations, improves agent efficiency, and lowers costs. -
25
Stamped
Stamped
Powering social proof for leading brands. 30,000+ fast-growing retailers use Stamped to build trust with user-generated content, increasing social proof and driving conversions. Build consumers trust using words from your happy customers. Increase social proof, excitement and showcase customer experiences to compel buying actions. Get authentic customer reviews effortlessly with our proprietary in-email review request form. Build trust and social proof by displaying your reviews with our optimized on-site display widgets, showcasing your UGC at crucial conversion pages. Rise above the competition, enable rich snippets for search results & push your product ratings in Google Ads and Shopping. Collect and showcase visually appealing photo and video reviews of happy customers using your products in real-life. Connect with your social savvy customers with our integrated social features and automatically share your best reviews on your social pages.Starting Price: $15 per month -
26
Apty
Apty
Apty is a Digital Adoption Platform (DAP) that helps enterprises scale process execution across the tools they already use—including custom-built apps. While other DAPs only support select tools, Apty works across Salesforce, Workday, ServiceNow, Oracle, and proprietary systems—without heavy lift or complexity. Get your teams executing faster, with fewer errors and measurable results—no matter what software they’re using. -
27
OMBEA Insights
OMBEA
Imagine having your own super-clever assistant; tirelessly monitoring all the feedback, motivating your staff and reporting back only the most relevant action points for your attention. The state-of-the-art algorithms find the hidden pain-points for you. All discoveries are neatly summarized and presented back as prioritized to-do lists. Smart alerts will let you know if something needs your attention right away. Everything to make you act smarter than your competition. Sit back and enjoy the fact that someone is always monitoring the people that matter. We’ve wrapped up all their feedback as a single KPI that tells you and your colleagues what to react to, where, and when. Now it’s easier to discuss and share insights than ever before. Do you believe this requires consultancies, installation or a new infrastructure? Think again! OMBEA Insights is hassle-free for all company sizes and everyone can use the humanized insights. You’re up and running in minutes.Starting Price: $35 per month -
28
Hippo
JungleWorks
Hippo is a comprehensive tech suite that helps you improve your marketing efforts and customer experience. Hippo has 2 offerings: - Conversational Support enables you to provide best-in-class customer support with help of Chatbots that can cater to customers' queries and problems 24*7. Live chat through which your agents can solve complex problems and provide a personalized experience. You can now also converse with customers through phone or audio/video calls. - Customer Engagement Automation covers all the marketing aspects of your brand and helps you deliver an exceptional experience throughout the customer journey. You can broadcast messages and campaigns in a ma With Hippo, you get to provide your customers with proactive support and reach them across platforms and channels from a single dashboard. You can engage with your customers on the channel of their choice and provide them with a delightful personalized experience. -
29
Freshsuccess
Freshworks
Proactive customer success software. Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships. Gain more visibility into your customers. Quickly see account health, support tickets, billing history, communications, and user engagement. Identify risks and opportunities. Proactively address customer churn, and identify new advocates or expansion opportunities. Standardize workflows, automate tasks, and establish best-practices for your Customer Success team. See key metrics like churn, expansion, product adoption, and customer health. Leading B2B software and subscription companies trust Freshsuccess. A customer health score captures the attributes and behaviors of successful customers. Instead of relying on intuition, Customer Success professionals use health scores to spot customer risks and opportunities proactively.Starting Price: $79 per user per month -
30
Insocial
Insocial
Insocial allows you to collect customer feedback at any moment during the customer journey and to gain actionable insights that can be used to optimise your customer experience! Customer Experience (CX) - This is the sum total of all interactions between an organisation and a (potential) customer, for which the customer's experience during every interaction is weighed against that (potential) customer's expectations. When this is not the case, you won't create loyal customers and you won't, in the long run, win from your competitors. Gather invaluable customer feedback at all relevant moments during the customer journey. Translate your customers’ experiences into real-time information and bring the feedback back to your employees. Use your customers’ experiences to instantly boost your online reputation via your website, social media channels and Google's search results (SEO & SEA).Starting Price: $250 per month
