Audience

Customer Service solution for companies

About Simplify Reality

The benefits of an intelligent, technology-driven, innovative venue are limitless, for both the venue and the greater community it serves. Address your customers’ needs faster than ever with your Personalized Know-It-All Bot! Using machine learning, we create automated customer service to Save Time & Money & Increase Sales & Satisfaction. With our AI platform, we can help you process orders faster and more efficiently by responding to customers’ initial inquiries and leading them through their buyers’ journey online while supporting Social Distancing. Being available for your customers’ needs across every channel can be overwhelming! Our AI engages and replies on your behalf, on all your social channels, saving you time to monitor and reply on each separately. By experiencing immediate engagement and resolution to their inquiries and needs, overall customer satisfaction will increase. And brand loyalty will improve as happy customers are loyal customers!

Pricing

Free Version:
Free Version available.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Simplify Reality
Founded: 2017
United States
simplifyreality.com

Videos and Screen Captures

Simplify Reality Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online

Simplify Reality Frequently Asked Questions

Q: What kinds of users and organization types does Simplify Reality work with?
Q: What languages does Simplify Reality support in their product?
Q: What kind of support options does Simplify Reality offer?
Q: What type of training does Simplify Reality provide?

Simplify Reality Product Features

Customer Service

Appointment Management Supported
Queue Management Supported
Alerts / Escalation Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Not Supported