Audience
Customer Service solution for companies
About Simplify Reality
The benefits of an intelligent, technology-driven, innovative venue are limitless, for both the venue and the greater community it serves. Address your customers’ needs faster than ever with your Personalized Know-It-All Bot! Using machine learning, we create automated customer service to Save Time & Money & Increase Sales & Satisfaction. With our AI platform, we can help you process orders faster and more efficiently by responding to customers’ initial inquiries and leading them through their buyers’ journey online while supporting Social Distancing. Being available for your customers’ needs across every channel can be overwhelming! Our AI engages and replies on your behalf, on all your social channels, saving you time to monitor and reply on each separately. By experiencing immediate engagement and resolution to their inquiries and needs, overall customer satisfaction will increase. And brand loyalty will improve as happy customers are loyal customers!
Other Popular Alternatives & Related Software
ReplyOne
If you want to increase the efficiency of your customer service you need to ensure one thing above all: perfect interlocking of all incoming channels. Your customers expect satisfactory customer service, clear answers and fast response times from you. They do not distinguish between offline and online channels. Good service teams follow their customers and offer them exactly the contact channels they use – whether it’s via e-mail, facebook, or twitter. They are where their customers need them to be. According to a PwC study, call and contact centers across Germany receive 25 millions customer inquiries every day. That is quite a lot. In order to prevent the flood of inquiries from turning into a structural chaos, your team needs smart support. ReplyOne digitally links all incoming written customer inquiries, evaluates them in advance and sends them to the appropriate service employee. Everything happens on a uniform interface, is cross-channel, user-friendly and intuitively designed.
Learn more
vFloorplan
We help hospitality venues (hotels, conference/convention centers, or sports stadiums) boost your bookings by getting better quality inquiries. Our customers love how their interactive online vFloorplan 3D lets their website visitors search for the right rooms and spaces for their event by matching event size with rooms. Filter results by room layouts like cabaret, theater etc. Then it very easy to make a booking inquiry direct with the venue’s sales team. If your venue is complex like QEII Conference Centre (7 floors and 29 different size meeting rooms), then vFloorplan 3D makes it much easier to quickly visualize all your spaces and see where they’re located and on which floor and significantly increase the probability that you’ll get a high converting inquiry. So please pop your details into the form and we’ll set up a call with a short demo online.
Learn more
Emma
Quickly build a custom AI assistant powered by OpenAI's GPT-3.5 technology. Connect it to your organization's resources or upload your files, empowering the assistant to assist with any inquiries you or your team may encounter. Create a chatbot assistant that connects to your business data and integrations, saving you time by retrieving information without the need for manual searches or team inquiries. Get a help-desk assistant chatbot running quickly by connecting your data sources. Link integrations, spreadsheets, or upload documents to engage with the chatbot instantly. Emma trains your assistant by asking questions about the info you want it to know. Your assistant learns from you and gets smarter to become your ultimate "know-it-all" helper. Communicate with your assistant through the chat webpage, by using the desktop application, through an integration, or by accessing the Emma API.
Learn more
TrueLoyal
TrueLoyal is an AI-powered loyalty platform built for multi-channel consumer brands that want to increase retention and lifetime value. It helps businesses design, launch, and optimize loyalty programs that connect seamlessly across online, offline, and distributor channels. With features like receipt scanning, gamification, predictive consumer insights, and personalized engagement, it ensures brands can build long-term customer advocacy. TrueLoyal integrates with existing systems through pre-built connectors and an open API, making it easy to connect with eCommerce, POS, and marketing platforms. Brands across industries such as automotive, beauty, food, and retail have reported dramatic increases in customer retention and repeat revenue. Backed by proven case studies, TrueLoyal positions itself as the central hub for customer retention strategies.
Learn more
Pricing
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
Simplify Reality
Founded: 2017
United States
simplifyreality.com
Videos and Screen Captures
Other Useful Business Software
Earn up to 16% annual interest with Nexo.
Generate interest, borrow against your crypto, and trade a range of cryptocurrencies — all in one platform.
Geographic restrictions, eligibility, and terms apply.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Online
Simplify Reality Frequently Asked Questions
Simplify Reality Product Features
Customer Service
Appointment Management
Queue Management
Alerts / Escalation
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
