Best Customer Service Software - Page 45
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Compare the Top Customer Service Software as of June 2026 - Page 45
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1
Kiute Pro
Kiute
Give your salon online visibility thanks to a listing on the most powerful beauty and hairdressing booking platform on the market: kiute.fr (formerly LeCiseau). Take advantage of the potential of online booking to bring new customers to your hair salon or beauty salon. Help you retain your customers through various tools integrated into the software. Develop your activity, thanks to dematerialized loyalty cards or SMS marketing and follow your results precisely thanks to the detailed statistics accessible from your certified NF525 Kiute pro cash register (ex Flexy/FlexyBeauty). Don't stop on such a good path! Create your own website and increase your turnover through online sales. On your own online store, offer your products and gift vouchers for sale online. Respond in this way to new consumption patterns and develop your business with ease!Starting Price: $29 per month -
2
AnswerWise
Oxynus Technologies
AnswerWise is a stunningly simple AI layer for your customer support that helps deflect your common support queries while providing a seamless support experience for your customers. Customers submit their question on the AnswerWise widget placed on your product dashboard or support page. AnswerWise uses machine learning to understand your customer's query and finds the most relevant answers from your existing knowledge base. Customers browse through the articles suggested and if the answer is found, they can indicate the same or submit another question. If customers still need help, they can contact the support team on any available channel including email and chat. AnswerWise integrates directly with popular customer support/helpdesk/live chat softwares to sync knowledge bases and handoff support tickets. Transform your customer support to optimize towards an AI first approach that prioritizes deflection while also ensuring a seamless customer service experience.Starting Price: $99 per month -
3
Paldesk
Paldesk
Paldesk is a live chat software that helps convert your website customers. Perfect for both marketing and sales efforts, it connects multiple channels into one single dashboard. From there, it's easy to keep track of all your real-time conversations and follow up on with ease over e-mail. Offering flexibility and a dynamic app interface, it stands out as being adaptable and customer oriented when you need it the most.Starting Price: $9 per user per month -
4
ScriptRunner for Jira
Adaptavist
Unlock the true power of Jira with the only admin app you’ll ever need. Available on Cloud, Server and Data Center. The complete solution to automate, customize, and extend Jira. ScriptRunner gives you capabilities you didn’t know were possible with Jira Software and Jira Service Desk, using the power of Groovy scripting. From automating bulk actions and creating scripted fields, to building bespoke workflows, and 3rd party integrations, ScriptRunner gives every Jira admin superpowers! One app instead of dozens of apps and plug-ins. Model complex business processes using advanced Jira automation. Focus admin resources where they matter and skip the grind of repetitive tasks. Save the time and hassle of writing a complete plug-in with Groovy scripts that just work. Discover how ScriptRunner can turn your Jira instance into all that you ever wanted it to be.Starting Price: $0.57 per user per month -
5
Rezolve.ai
Rezolve.ai
Rezolve.ai is an Agentic AI platform built for enterprise IT, HR, and FinOps operations. The solution combines multi-agent orchestration, AI-powered enterprise search, workflow automation, and autonomous support capabilities to help organizations modernize employee service operations. Rezolve.ai enables AI agents to resolve repetitive service requests, automate workflows, search enterprise knowledge bases, and interact with backend systems across Microsoft Teams, Slack, voice, chat, email, and mobile channels. The platform integrates with ServiceNow, Jira Service Management, Freshservice, Workday, SharePoint, Confluence, and other enterprise systems. Key features include: - Autonomous ticket handling - AI voice support - Enterprise AI search with citations - Conversational workflow automation - AI Ops automation - No-code AI agent deployment - Enterprise-grade governance and compliance Rezolve.ai helps enterprises reduce support costs and improve response times. -
6
VonPing
Hivebox Solutions
With best business experience, HiveBox™ encourages its customers to interact and share the experience they get from the brands. With the unique customer-oriented features, we offer our customers to put their thoughts and experiences at one place so we can execute a strong bonding between brands and consumers. With a huge marketplace model created by the HiveBox™, it will be extremely easy for you to get connected to your customer through Omni channel. No hassles of physically reaching your customers via different channels. Service is delivered with a click. Our Customer Engagement Marketplace model will result in rapid continuous and quick connectivity channels with your consumers thereby leveraging account management and satisfaction. Offer the best ‘after-sales service’ experience to your customer Engage in customer feedback with intelligent notification system. Understand the needs of customers and fulfill it. Offer the provision of agent engagement. Get 360-degree view and alert.Starting Price: $50 per year -
7
Hivency
Hivency
Hivency is an all-in-one solution that brings together influencers, consumers and brands around authentic consumer experiences. Generate brand awareness, UGCs, insights and conversions through influencer marketing and consumer reviews. The platform that brings together consumers and brands around authentic opinions. Promote the discovery of your products and increase your brand awareness thanks to the authenticity of the micro-influencers, brand ambassadors and consumer reviews. Build a strong brand image while creating an engaged community. We are committed to offer you a personalised support to ensure the success of each of your collaborations with influencers. From the very first use of our influence platform for the implementation of your strategy to the final stages of your campaign, you will be supported by two experts, an Influence Campaign Manager and a Customer Success Manager.Starting Price: €15,000 per year -
8
Amio
Amio
Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%. Amio will use your product feeds to keep you up-to-date on stock, price changes, and new products. Adding Amio to your online store is simple and doesn't require much time: 1. AI training - add product feeds and other e-shop information 2. Change static answers - order status, complaints, etc. 3. Connect it to the helpdesk - allow customers to connect with your live agents. 4. Deployment - use Google Tag Manager (GTM) or JavaScript. -
9
maaiiconnect
M800
maaiiconnect makes customer engagement simple. It is the only cloud-based platform that brings digital and telecom communications together to help businesses deliver seamless customer experiences. Be a truly omnichannel business. Centralise channels such as WhatsApp, WeChat, Facebook Messenger, SMS, Virtual Numbers, Video Conferencing, and a Web Communications Widget for Live Chat and Web Calls into one place with full customer relationship history, customer data, CRM, ticketing system, and rich insights.Starting Price: Free -
10
Revers.io
Revers.io
We are committed to simplifying the after-sales experience for distributors and consumers. Optimize the upgrading of your returns and reduce your logistics costs thanks to intelligent management. Your customers make their purchase with confidence thanks to the simplification of the return process and the transparency of the follow-up of their file. The Revers.io platform is aimed at distributors and brands who want to use a state-of-the-art solution to manage their returns. Offer an online return portal for your buyers to return their products with just a few clicks. Your after-sales procedures are configured in the platform and applied automatically to each request. From store to e-commerce, Revers.io provides transversal processing of your return files. You finally have the data you need to manage your after-sales management and be proactive in your decisions.Starting Price: $99 per month -
11
ApexChat
ApexChat
You spend a lot driving online prospects to your website. Don’t let them leave without knowing who they are. Website visitors are customers waiting to talk to you. Reach out to them through live chat. Most websites convert less than 3%-5% of their visitors to sales. Don’t let yours be one of them. We customize both the chat widget design for your website and the chat responses our chat agents will use. Takes only a few minutes to add our live chat widget to your site. Our support team will take care of the rest. We start chatting with your website visitors, sending you qualified leads in real-time via email, text message and/or live call connects. Serving live chat for personal injury, criminal defense, bankruptcy, family and other legal practice areas. Serving live chat for HVAC, plumbing, roofing, window, solar, general contractors and other home or commercial service businesses. -
12
Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
13
Streem
Streem
Elevate your customer's experience and put them first at every step with Streem's AR-powered remote video and support platform. Streem's AR-powered video incorporates into any channel strategy and amplifies your teams' ability to deliver customer-first experiences by seeing a space and capturing the right information the first time. Experts can launch a live remote video session on any channel only when seeing the space is necessary. AR-powered remote video is the most effective channel when customers need to show a product or space. Data sharing breaks down silos between teams and customers securely, consistently, and reliably. Streem offers the easiest AR-powered live video experience in the market, allowing experts and customers to focus on the conversation and not on the technology. Our team of Computer Vision and AI leaders are redefining the mobile camera into the future intelligent camera. -
14
SmartEngage
Level Up Global
We make sure your emails land in the inbox for the highest opens possible. Send newsletters or schedule for later. Import your lists without restrictions. SmartClean technology filters out any harmful email bots, typos, spam traps, bounces, etc. so your list stays 100% validated. Messenger marketing with chatbots is the biggest communication channel that has emerged since email. SmartEngage's Drag-n-drop interface allows you to easily collect Messenger contacts, send messages, create drip campaigns, and employ a variety of other marketing tactics all without any coding. Groundbreaking hybrid opt-in forms allow you to collect email addresses, Messenger subscribers, and web push notification subscribers independently or in a beautiful integrated approach. First-of-its-kind automation allows you to seamlessly engage with your subscribers between email, Messenger, and web push notifications so that your message has its best chance to be seen. -
15
FittleBug
AGS Aquisition
FittleBug is a real-time scheduling tool for the services industry. No blocks of time, FittleBug allows for down to the minute functional booking and many other unique features not seen in other "scheduling" tools. 4.8 out of 5.0 Stars!Starting Price: $50.00/month -
16
Balto
Balto
Sales software that helps you close more on every call. Sell more, optimize your sales team, and grow your business with Balto. The first live call guidance software. Balto is the first real-time call guidance software. Powered by AI, Balto analyzes speech on both sides of the call and immediately delivers critical information to reps using Balto. Balto, tracks 100% of your calls. Tracking conversations means there’s always clear data on which reps say what they are supposed to, what questions or value propositions convert best, and how you can optimize. Included with Balto is an easy to use data studio that allows for deeper insights into call strategy. Reps making calls get automatic real-time call guidance, so they always know the best thing to say and can close more deals. Scale insights at the push of a button. Deliver excellent conversations every time. Prevent mistakes before they happen. -
17
Tiqy Pro
Fayon
Tiqy Pro is an online booking system that is easy to use, modern and customizable. It is built for tour and activity operators who want to accept reservations in their office, through their agencies, from their website, or from their social media accounts! Let your customers book online from your website, social media, marketing emails or chat programs. Your customers can receive automatic booking confirmations to their email account with a printable booking confirmation pdf. Connect Tiqy Pro to your payment gateway and accept card payments with the money going straight to your bank account. Tiqy Pro is fully customisable with your brand and contact details so the customer knows they are buying direct from you. Set your availabilities by tour, activity, by date or by time. Let the system control when new bookings or changes can be made. Keep track of which agencies owe you money and for which reservations they owe you. -
18
Yekaliva
Positivenaick Analytics
Yekaliva is an intelligent chatbot platform designed to help track leads, scale customer support, and automate workflows. Using advanced Artificial intelligence and machine learning, Yekaliva learns with every interaction it has. Over time, the chatbot learns to talk as naturally like a human.Starting Price: $20.00/month -
19
Business Bits
Bitsware
Business Bits is a cloud (SaaS) based ERP software build from scratch specifically for MSME units which is easy to learn and comes with free customization option through out subscription period and ample notification options built into the software. Customers can also hand pick the functionalities they wish to use to control the cost they would incur, as we charge only for the portions that you intend to use. Works on any device that is connected to Internet and has latest web browser installed on it. It works even on mobiles and tablets. Your customizations are done by our team and it’s free, so you get what you want without spending extra money or time. No worries of installation, upgradation or maintenance of software or heavy IT infrastructure.Starting Price: $31.29 per year -
20
SMART Software
SMART
Field service management software for every industry. From streamlining routes to in-depth reporting and analysis, SMART Software is with you side by side to help your service company thrive and expand. Our top-notch software support team constantly proves itself to be the best in the business and includes on-site training. Streamline your operations while keeping all of your important customer and business data in one place. Our inventory management, equipment tracking, time management, and reporting boosts your bottom line. Keep track of all aspects of Service Issues, from ticketing and technician routing to inventory control and vehicle maintenance. We forecast vault cash differently than any processor or ATM software on the market. Our customers are returning 20% of their vault cash using ATM SMART. SMART includes a fully integrated, powerful, and successful CRM solution to manage the relationships with your customers, vendors, and sales prospects.Starting Price: $74.99 -
21
Picktime
Picktime
Picktime is packed with powerful features that will help you schedule your appointments, classes, rooms, equipment, etc. with ease. Our scheduling platform is made for any kind of business. Be a salon that offers appointments, a tutor that offers classes or a co-working space that needs to manage spaces - we are a one-stop solution for anyone who needs scheduling to increase their efficiency and maintain hassle-free bookings. Manage your Customer data, their appointment history all in one place. Keep track of all your bookings, invoices and refunds. Check your revenue, account activity & upcoming bookings. Give your customers priority service by pre-booking their slots. Stay informed about upcoming, cancelled & rescheduled bookings. -
22
SimpleFeedback
Magiwow
Collect feedback and hear the voice of your customers. Use the feedback form to identify areas for improvement and increase customer satisfaction. Add a feedback button to your website so your visitors can provide you with comments as they browse your website. Providing a way for visitors to send you a comment is a great way to improve customer engagement and improve your business. You want to provide great customer support during and after a sale. Our support form lets your customer send you a support question right when it's needed. We'll notify you so you can respond quickly keeping your customers happy. Sometimes your website can't provide information that customers need. Add our sales lead form to your website for your customers to send a sales question. Being available to answer customer questions will help close that sale.Starting Price: $9 per month -
23
Softeligent
Softeligent
Softeligent will help you better manage telecom expenses, including telephone, Internet, data lines, and wireless services. Use Softeligent to optimize services, so you can lower the costs associated with wireless devices and service contracts. Plus, keep track of your inventory. Use Softeligent to determine how IT-related expenses should be allocated to the various departments within your enterprise. Through Softeligent, you can keep track of your IT assets, so you can better manage what you own.Starting Price: $250 per month -
24
OpusTime
OpusTime
OpusTime does it all. Appointment, billing, expense and note taking management, combined with a simple and powerful communication system that will have your business perfectly in tune. Let your clients book themselves, saving you precious time and resources! OpusTime takes stress out of business by turning clicks into confirmed appointments even when you’re not available. Lightning-fast communication, appointment reminders, client follow-up messages and much more from a single platform. With OpusTime, you won’t miss a beat! OpusTime’s simple yet powerful invoice & payment management will make you more efficient than ever. It allows you to track expenses instantly with utmost clarity. OpusTime lets you store all documents virtually. With simple drag & drop, you can keep all your clients’ information and files safely in one single place! -
25
CustomerSuccessBox
CustomerSuccessBox
CustomerSuccessBox is an AI-powered customer success software for B2B SaaS. Backed with $1 Million in March 2018 by pi Ventures and Axilor Ventures, CustomerSuccessBox was built from a clear need for a solution that could deliver ‘proactive’ customer success. CustomerSuccessBox’s vision is to use artificial intelligence (AI) and machine learning (ML) to automate customer onboarding, product usage analysis, and user communication. In doing so, it expects to lower the cost of delivering customer success services and extend the lifetime value of the end customer. And more importantly to remove the dependency on a full-time CS ops role to configure and calibrate the Customer Success platform. With CSI, CustomerSuccessBox recommends specific next best action for each account coaching CSMs to be more effective. CustomerSuccessBox processes millions of activities from 250,000 plus end users every week and the patent-pending technology is built to handle ~ 2,200 events/second to monitor -
26
Mr Wolf
BlueSoft
Mr Wolf is an e-Service Desk Automation Platform, which allows the automatization of different types of incidents, tasks and tickets.It’s dedicated to the teams working with JIRA, BMC Remedy, ServiceNow, and HP Enterprise tools. Classification Firstly, the tasks which are to be processed are classified into the respective categories. Classification of the tasks proceeds automatically using a module based on machine learning. Implementation The tasks classified to automatic implementation pursue themselves on the basis of the prepared definition of the process. Processes are described in Python, which guarantees the ease of implementation and fast integration with external services and systems. We have over a dozen of years experience in the integration of solutions – we effortlessly integrate with your ERP, CRM, Contact Center, E-Commerce systems, or any other. Integration is the energy of our solution – we do it fast, efficiently, and safely.Starting Price: $7800 per year -
27
PinPoint Scheduling
PinPoint Scheduling
No more wondering if your customers sent a text message or not. You can now see and reply to your customers text messages. Vehicle ready for pickup, text them and let them know! Text messaging has taken over, so be ready. We understand that a business can have multiple departments or even multiple repairmen, so scheduling can get a little more cumbersome, so we added Calendar Groups. Calendar Groups will allow you to see each group/repairmen on the day calendar view, at one time. This allows the scheduler to see who is available and when, in one single window. No more switching between windows and getting frustrated to schedule just one appointment. Ready to decrease your "No Show" appointments? Most missed appointments are because customers just get too busy in life and forget. They don't mean to make you lose profit, but it happens. Start reminding your customers, 1 day before their schedule appointment, with automated SMS/Email reminders and stop losing profit.Starting Price: $25.00/month -
28
Messenger[ai]
Mindbody Business
The same best-in-class AI front desk assistant you depend on to provide exceptional customer service has been renamed. Now Messenger[ai], and integrated with Mindbody, it has all the features you love, plus an updated look and feel. Free yourself and your team from the front desk, drive bookings and sales, and give your clients a first-rate experience with your brand. Respond to missed calls, answer questions, and communicate with clients the way they prefer (via 2-way texting). All the features you currently love about Bowtie will continue to be available to you. In bringing Bowtie further into the Mindbody family, we’ll be releasing several enhancements alongside the integration to take your client experience to the next level. You can continue to use your current login. We’ll be releasing a Mindbody login option in the months ahead. All the new features will be available to you at no charge. Your billing statement will be updated with the new name.Starting Price: $99 per month -
29
Tapdesk
Ayulla
Tapdesk is a CRM and leads search tool designed to streamline the sales process of every sales organization allowing more time and energy to closing deals. It is a tool built for sales professionals and organizations with sales team. Tapdesk is powered by AI and our Machine learning algorithm provides you with relevant data to increase your productivity and cut out waste. We have a unique search capability that allows users to find decision makers and potential customers based on multiple criteria. Tapdesk is designed to find leads that are relevant to your business and current in your niche. A complex process involving several computational steps, Tapdesk AI is engineered to make it both reliable and fast. This experience is quite incredible, we simply call it genius.Starting Price: $9.99/month/user -
30
SCHEMA ST4
SCHEMA Group
The SCHEMA Group was established in Nuremberg in 1995 and is a medium-sized software manufacturer with more than 130 employees. The SCHEMA Group produces component content management and content delivery solutions for authoring departments creating product-related content. The SCHEMA ST4 component content management system is one of the most frequently used systems for the modularised creation of documentation, package inserts and marketing documentation. The system covers all areas of creation, versioning, variant control, translation, management and publication of product-related content – from authoring assistance during input to the finished layout for the printed catalog. A documentation portal based on Quanos InfoCube provides a central point of contact on the Internet where all technical documentation is available. Users can quickly and precisely find the right content in the entire information inventory with an easy-to-use search system.
