Audience
Companies in need of a Customer Engagement platform
About SimpleFeedback
Collect feedback and hear the voice of your customers. Use the feedback form to identify areas for improvement and increase customer satisfaction. Add a feedback button to your website so your visitors can provide you with comments as they browse your website. Providing a way for visitors to send you a comment is a great way to improve customer engagement and improve your business. You want to provide great customer support during and after a sale. Our support form lets your customer send you a support question right when it's needed. We'll notify you so you can respond quickly keeping your customers happy. Sometimes your website can't provide information that customers need. Add our sales lead form to your website for your customers to send a sales question. Being available to answer customer questions will help close that sale.
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Pricing
Starting Price:
$9 per month
Integrations
No integrations listed.
Company Information
Magiwow
United States
simplefeedback.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online
SimpleFeedback Frequently Asked Questions
SimpleFeedback Product Features
Customer Engagement
Feedback Collection
Supported
Analytics
Not Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience
Dashboard
Supported
Feedback Management
Supported
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Survey Management
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Service
Queue Management
Supported
Surveys & Feedback
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Not Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
