Best CRM Software in the UK - Page 39
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Resolver
Resolver Group
Resolver Group works in close partnership with businesses and organizations from across a range of sectors. Our innovative and unique platforms lead to improved efficiency around complaint handling, whilst the analytics and insight we provide help to drive better business decisions. This benefits the business, their consumers and the entire market, leading to better outcomes for everyone. Our products are unique and have been developed to help consumers improve the way they raise issues, to help businesses to become better at retaining their customers, to help improve the government to better understand and deliver the right regulations and to help improve entire markets through detailed, aggregated reporting tools. Our unique, actionable insight benefits businesses in a number of ways, bringing genuine measurable improvements.Starting Price: $10000.00/month -
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TeleSign
TeleSign
Deliver timely, personalized information through global SMS/RCS and voice cloud communications. Gain a deeper understanding of your customers from actionable global phone number and subscriber data intelligence. Code once and message your customers at scale using TeleSign’s Messaging API - complete with waterfall delivery between channels. TeleSign Messaging API includes SMS, RCS, and WhatsApp to help you build secure digital communications that connect you with your customers anywhere in the world. Integrate a single Messaging API and start sending reliable, secure SMS, RCS and WhatsApp messages to your customers today. Choose one or all three channels to broaden your programmable messaging strategy and expand your audience. Reach more customers with 120+ optimized points-of-presence and 700+ direct-to-carrier routes. -
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SendJim
SendJim
Get new customers and keep them for life. Now offering ever door direct mail services through SendJim. Maximize your existing clients and make them raving fans. Hyper-target your audience to get the leads you want. Create long-lasting relationships with your clients to turn them into higher ticket sales. Checklist to identify which stage your business is in. Identifies KPIs and systems needed for each business stage. Outlines how to get your business to the next stage.Starting Price: $97.00/month -
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BrightOffice Broker CRM
BrightOffice Cloud CRM
Whether you are a new or established broker or lending business BrightOffice can support you with different versions of our software. We currently provide systems across the board from commercial brokers & lenders to consumer lenders & retail brokers. Our Cloud CRM platforms gives the users the ability to add new products (asset finance, short term lending, bridging loans, invoice factoring….) and diversify into new markets. By having fully integrated loan process workflows (that you define) in your system you can manage your tasks from fact find & credit check right through to application capture & invoicing, all within your own dedicated Broker-Lender Cloud CRM. Here at BrightOffice we know that your cash flow is at the centre of your business, which is why our software helps tracks all money in and out of individual lending cases. All of your data is securely hosted and backed up on our UK servers. -
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Chili Piper
Chili Piper
Chili Piper Meetings is a suite of automated scheduling tools that help revenue teams convert more leads into qualified meetings, faster. Our intelligent Concierge product offers a simple way for prospects to book a meeting or start a phone call immediately after submitting a form on your website. Unlike the traditional method of inbound lead management, Chili Piper uses smart rules to qualify and distribute leads to the right reps in real time. Our software also allows companies to automate lead handoff from SDR to AE and book meetings from marketing campaigns and live events. Companies like Square, Twilio, DiscoverOrg, Spotify, and Forrester use Chili Piper to create an amazing experience for their leads, and in return, convert double the amount of leads into held meetings.Starting Price: $15/month/user -
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GEDYS IntraWare 8
GEDYS IntraWare GmbH
GEDYS IntraWare 8 has a file structure in which every employee can find his way around immediately. With a 360° view of all customer data. At the touch of a button, the system displays the desired details to you. Even in your mailbox. In an end-to-end sales control process, you can easily turn strategic operational goalsinto operational goals. The application is also ready-to-use in the shortest possible time and can be easily integrated into your existing system landscape. With the new interface (API), you can automate cross-software processes in web CRM by connecting platforms such as Integromat or Zapier. The new, cleanly designed interface makes navigation even easier, more user-friendliness and gives a better overview. This will help you get to the point faster and increase the motivation of your employees. You simply design your individual CRM workstation via drag & drop widgets , according to your own requirements.Starting Price: $59 per user per month -
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Nextpond
Nextpond
Bring your processes to life, empower your team and delight clients. Receive real time customer feedback and get clarity to improve for growth. Your clients experience your business through a series of interactions called touch points. To be amazing in business, you have to provide an amazing experience, which of course means your touch points need to be amazing too. Adding your touch points to Nextpond easily allows you to receive ratings to understand where you can be more amazing at what you do. Next, building your frame work is quick and easy with Nextpond. You enter your department and roles. This information is quick and easy to identify. And remember, you don’t have start with your entire business… simply focus on areas which relate to the touch points you added in step one. Just like a recipe for baking a cake, a process is really just a small recipe on how to do a task.Starting Price: $37 per month -
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Nextiva Survey
Nextiva
Highly targeted customer surveys help you engage with your customers and improve your business. Surveys help you understand customers better than ever while providing you with the feedback you need for constant improvement. Learn how happy employees are with your business through the use of surveys to help retain them and to guide you on how to improve the customer service they provide. Before investing your money into development, make sure you really know what your customers want by collecting marketing research with surveys. Get feedback from attendees to plan successful, seamless events that get better and better over time. Know how your customers feel about your company and the team members they interact with. Get feedback from attendees to plan successful, seamless events that get better and better over time. Learn how happy your employees are and what you can do to retain and engage them better.Starting Price: $10 per month -
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GrowthScore
GrowthScore
Simple, yet powerful NPS solution designed to measure and boost customer happiness. Send customized NPS surveys that mirror your brand identity. Collect invaluable feedback on a daily basis. Survey your customers via in-app, web or email channels. Analyze real-time reports, monitor trends, identify happy customers and at-risk accounts. Utilize live insights and track NPS responses by channels, country, etc. Tag, prioritize product issues, assign to your team and follow-up to resolve the issue. Enrich customer experience, turn detractors into promoters and thank your brand advocates. Create automated workflows to request your satisfied customers to leave you a review on top review platforms, or ask them to join a referral program.Starting Price: $19 per month -
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Frame AI
Frame AI
The Voice of Customer engine that drives company-wide action. Built for CX leaders focused on measurable impact — not survey results. An Early Warning System. Act while it still matters. Use data to eliminate indecision on which cases, customers, and themes need attention. Identify themes before they become problems. Stop chasing lagging indicators. Upgrade from anecdotes to evidence. Process feedback from all of your customers, not just the ones who answered your survey. Executive and cross-functional reporting, so you can support priorities with data. Always-on vs. quarterly VoC, across any combination of channels. Automatic theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and opportunities for improvement. Plan resourcing, improve operations and support peers with hard data. Cut reporting overhead, so you can stay focused on customers. -
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Benbria Loop
Benbria
Increase retention and customer loyalty by improving the experience in real-time with visibility into performance. Escalate and remediate situations as they happen using in-moment feedback and offer solutions to problems customers are facing at the time. Share live feedback, benchmarks and reports with your entire team to create a culture that is customer-focused and promotes continuous service improvement. Set brand standards across all locations and compare results. Define action plans based on real data and enable your front-line staff to understand the customer experience. Use guest feedback to improve the impact of employee training by focusing on what matters most to customers. From service to cleanliness, staff friendliness and food quality, know the areas that matter most to your customers and have ability to make informed decisions to improve their overall experience. -
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Airy Messenger
Airy
From Conversational AI assistants to customer service experiences, own your own conversational platform with open-source Airy. Airy Core is an open source, fully-featured, production-ready conversational platform. With Airy you can process conversational data from a variety of sources. Since Airy's infrastructure is built around Apache Kafka, it can process a large amount of conversations and messages simultaneously and stream the relevant conversational data to wherever you need it. Connect anything from our free open-source live chat plugin to Facebook Messenger & Google's Business Messages to your Airy Core. This is all possible through an ingestion platform that heavily relies on Apache Kafka to process incoming webhook data from different sources. We make sense of the data and reshape it into source-independent contacts, conversations, and messages. -
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Adictiz
Adictiz
The emergence of mobile technology and social media has transformed the way brands connect to their customers and prospects. Users can get bogged down in the never-ending stream of advertisements, and brands struggle to get a clear view of the ROI for their efforts. Our solutions allow you to use marketing contests to activate your audience while measuring concrete results like recruitments, engagements, and conversions. Adictiz Box offers a 100% customizable solution to create your marketing games and contests in just a few clicks with no technical know-how required. Synchronize your marketing campaign across all websites, mobile platforms, social media pages, and points of sale. Track your collected data and optimize performance in real-time. Over 50 game types suited to your marketing objectives are available to launch your online games on the spot. Adictiz Ads creates and pilots your targeted advertising campaigns in line with all performance models.Starting Price: $1,124 per month -
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OneDigiFlow
OneBizStore Technologies
A simple CRM software to follow up with your potential customers through enquiry/sales life cycle, create and share quotations on the go, manage projects, tasks & job works with ease and send invoices in a breeze. In short, become productive and focus more time in growing your business. Our infrastructure is available 24/7 and you just need to enter your user name and password to get started. The dashboard with the help of our extensive algorithms and humongous lines of code learns from you adapts to you and gives it back to you. It displays important information about the quotes, estimates, invoices, etc., so that you, as a business can make meaningful decisions with just a glance. Get a 360-degree view of all your deals on a clean, visual mobile UI. Every activity that your sales rep performs on each deal can be logged, tracked and followed upon. Setup product/service SKU, quickly create estimates and share it with your customers for instant approval.Starting Price: $65.93 per year -
15
SnapCall
seampl
Use video chat to connect with online leads and increase sales performance — whether it’s Online Shopping, B2B Sales, or Consulting Business. Reproduce the world-famous Live Video Shopping experience, and provide immersive Product Demo. Initiate Online Consultations without leaving the chat conversation. You no longer need to use a third-party video service provider, the video communication takes place directly without leaving the chat. Regardless of your screen sharing needs (presentation display, technical support), the entire experience happens in a single click and inside chat with the client. All agents can instantly playback their call records immediately after the call is ended. Find all your recordings in our embedded dashboard, even weeks after the call ends. Initiate a live video call within the chat with your client. Enhance collaboration by enabling screen sharing.Starting Price: $29 per month -
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VARstreet CRM
VARStreet Inc
VARStreet CRM helps you keep track of all the quotes that went out of your company. Your salespeople can work on opportunities, add notes, and activities, create To Do’s run follow-ups, etc. This provides them tremendous control over the entire process. They will be able to get better insights into the quotations and orders. Also shopping carts that were abandoned can be followed up better because of increased analytics in the CRM. A complete overview helps them do their job better which in turns helps in an increase in sales. VARStreet CRM is an extension of our quoting and eCommerce modules. All the quotations create Opportunities in the CRM for salespeople. Similarly, all the abandoned carts are also available in the CRM for follow-ups and further actions -
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Getlead CRM
Getlead
Getlead CRM simplifies the process of managing interactions and history of contacts. All new events like phone calls messages missed calls and IVR data connected with a business is easily logged and further interaction can be planned, automated and executed effectively than ever before. Getlead CRM can create reports, import/export contacts, carry out analysis, and perform segmentation of the targeted audience as precisely as needed. Incoming contacts or leads are redirected correctly and divided among sales managers, marketing campaigns can be analyzed, and access permission to any deal or lead can be varied depending on its status or other parameters. Dashboards in CRM gives the instant snapshots of the most important sales activities. Each agent can see how many leads the company generated, how many leads haven’t been converted to customers, agent’s rating in comparison with other sales team members and so on.Starting Price: $29 -
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Inzite
Inzite
Bringing personal interaction to customer engagement. Inzite is the video, phone and scheduling solution for customer communication. Fully integrated and custom solutions with direct messaging, phone & video calling, screen sharing and scheduling. Website integration, custom widgets, CRM integration, realtime availability, calendar sync, custom meeting agendas, report and analytics, and much more. -
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MirrorWave
MirrorWave
Drive profitable customer relationships with MirrorWave. Ask less and do more with our powerful relationship feedback system. We follow individuals over time, regularly pulsing them with the same three questions so we can understand what's changed with them since last time and why. We do this using our world-first longitudinal platform which builds individual relationship stories over time and makes it easy for our clients to get into a rhythm of listening and taking action. MirrorWave is for businesses who are serious about their enduring customer relationships, with individual customers, strategic accounts or two-way partnerships. All the programs we’ve ever run, we’ve helped businesses halve the number of dissatisfied people and more than double (2.3x) the number of highly satisfied people. Form strategy from truly unique change-based insights. -
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CrossEngage
CrossEngage
CrossEngage helps companies build long-lasting, valuable customer relationships. With its unique Customer Data and Prediction Platform brands can easily identify, prioritize, and activate customer audiences. Leveraging AI and predictive CRM, the SaaS solution determines the monetary impact and urgency of reaching out to customers. This yields better and more relevant customer experiences and increases customer lifetime value and ROI. The CrossEngage Customer Data and Prediction Platform collects and unifies first-party data from all sources. Hence, every marketer can determine relevant audiences through the unique power of predictive CRM and no-code modeling. With built-in audience management, campaigns can be targeted to the most valuable customers and data can be activated for engaging cross-channel customer journeys. -
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GCors CRM
DESHODES
Our Customer Relationship Management (CRM) will satisfy all your business needs. The customization options are great and allow you to use the full potential of our CRM solution in the right way. Simple interface, unify UI. We create our CRM with an intuitive interface which you can master in one day. Our knowledge base will help you to start using CRM even faster. All your activities will be visible in Calendar module with their respective statuses. You have Projects, Offers, Invoices, Products,Price lists on your disposal. You can use a ticketing system for improving communication with your clients or inside the company as well. Use our chat widget on multiple websites. Set triggers, active time and agents. Track visitors statistics on websites. Your agents will serve visitors directly from CRM. Comprehensive CRM reports module. You can send every report over email with a single click.Starting Price: $24.76 per user per month -
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Prodsight
Product Insight
Deeply understand customer feedback across all channels - from support tickets to reviews. Combine your support tickets, reviews, surveys, NPS and other customer feedback into a single repository. Get each piece of feedback automatically analyzed for topics and sentiment based on your custom taxonomy. Get real-time insights around customer issues and requests and drive measurable improvements to your CX. Bring all your feedback to one easily accessible place from all your favorite tools. Analyze your support tickets, reviews, surveys and other customer feedback automatically. Prodsight automatically scans your conversations and surfaces the most important topics that you should be tracking. Our AI suggests topics such as pricing complaints, technical issues and cancellations. Create your own custom topics to track specific elements or features of your platform. Use sub-topics to drill-down into topics to identify underlying issues.Starting Price: $100 per month -
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Worthix
Worthix
Surveys alone can’t cover all you need to know about your customer’s decisions. Our conversational AI augments your VOC program and eliminates survey blind spots. LUCI, our AI engine, orchestrates dynamic one-on-one conversations led by your customers that deliver qualitative insights at a quantitative scale. Invite customers to converse with LUCI during moments like post-sale, customer service interaction, renewal, or churn to find pains and opportunities at their source. Worthix connects your customer experiences with share-of-wallet, loyalty, and churn so you can drive revenue, avoid misguided costs and reduce the risk of strategic misses. Enterprise-level companies often use artificial intelligence on the back end for open-ended text analysis. But even the most powerful analytics are limited to the range of available answers to the questions you ask. -
24
AlphaGen Platform
AlphaGen Systems
Marketing and Sales Software are essential. Improve your dialogue and cross-selling with our crowdsourcing technology. Run simultaneous A/B testing marketing campaigns while your HR department gets efficiency ideas from employees. All this can be done with AlphaGen. AlphaGen uses different contact methods to reach your target audience. Unless you have a restricted access campaign, we recommend you use multiple channels simultaneously. Use links to invite employees and customers to complete a survey or submit ideas. Allow customers to share your public pages for greater engagement. Invite current and prospective customers to respond on custom generated emails that come from you. AlphaGen manages it all. Perfect for public outreach. From restaurant table tops to bus stops, QR codes start to engage. Our social media links are shareable and compatible with many popular apps. Your campaign will appear in the message or feed with a description and preview image. -
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AutoPitch
AutoPitch
See the full history of an email thread at one place and reply with the needed context. Send personalize cold emails in bulk with mail merge campaign feature. Also, our in-depth analytics show you who is opening your e-mails, who replied, and more. Scale your outreach - you can email 1,000 businesses quickly, but you can do it with real personalization. Sequences are the holy grail of cold emailing. Send personalized follow-ups to improve your response rates. Send thousands of emails in a go without sacrificing personalization. With Autopitch, you can schedule emails too so that you can send emails at a time when they're most likely to be read. Ease of use - manage all your client emails from one account. Autopitch lets you send them on behalf of your clients too (in their name). Autopitch lets you send behavior based auto follow-ups, scheduling your emails at the right time and more.Starting Price: $19 per month -
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Leadtrekker
Leadtrekker
As a custom-designed CRM and lead management system, Leadtrekker optimises the sales process in businesses of any size, and in any industry. It can help you improve lead response times within your team, increase accountability, and action every new prospect. Leadtrekker takes customer relationship management to a whole new level with a cloud-based platform that can be accessed from anywhere. Quality communication helps build trust with leads, customers, and suppliers. Leadtrekker can help your company create a reputation of authenticity. Sales, marketing, and customer service can review information updated on the system and take informed action with the data that has been recorded. Management and team leaders can view the status of a customer or lead without having to send an internal email, make a phone call, or plan a meeting. With Leadtrekker, reminders can also be set, as well as auto-responses that buy busy employees some time to respond to potential leads that make contact. -
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Noda Lite
Noda Interaction Platforms
Enterprise-level all-in-one call center solution (IP PBX, recording, Omni-channel, predictive dialing, reporting) for small and medium businesses. All the benefits of Noda Contact Center in a SaaS solution. Call and queue prioritization, support for all modes, progressive, predictive, and preview. A drag-and-drop graphic designer that makes setting up conversation scripts easy. Full or selective recording of all conversations, compatible with PCI DSS. A single queue for all channels, Facebook, Viber, email, SMS, voice, chat, Telegram, and more. Programmable standards used to process contacts along different criteria, complete with call ratings. Our own program-based IP PBX and Softswitch, skill-based routing and distribution, load balancing and hot backup. Combined statistics from conversation scripts and telephony, 50+ built-in reports available out of the box, online statistics. -
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Webex Engage
Cisco
Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support. -
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Oryanoo CRM
Oryanoo
Since 2000, a French team attentive to your business has enriched its ergonomic and homogeneous CRM solution which propels you onto the international market. Discover the functional richness of Oryanoo and our ability to support your development. Advanced management of your business operations Using Oryanoo CRM's commercial management functions, organize your articles, formulate your commercial offers, etc. Exchange and communicate effectively with Oryanoo's Webmail associated with shared calendars, to-do's, and contact databases. Emailing and online survey Instantly distribute your press releases and newsletters with the Oryanoo CRM Emailing application Oryanoo CRM's Emailing. Efficient management of your financial operations Follow-up of payments, follow-up of salaries, bank accounts. Manage your suppliers and control your costs at the heart of your purchases.Starting Price: $30 per month -
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InboundHiro
InboundHiro
InboundHiro is appropriately named after a practice we support and abide by Inbound Marketing. As our guiding set of principles, Inbound Marketing emphasizes putting our customers first. Customers that, as a Customer Relationship Management (CRM), we hold in the highest regard. Our goal is to create a better customer experience and to help you create a better customer experience. We want to create an internet culture that isn’t overbearing and demanding nor do we want one that is heartless and monotonous. This is done through the Inbound Marketing Methodology which consists of Attract-Convert-Close-Delight. Attract is how to get strangers to visit your site by creating relevant content that shows up in search engines. Convert is, once a visitor is on your website, how you choose to appropriately engage them. Close is how to help a lead (a visitor interested in buying) make a purchase that is relevant and valuable to them.Starting Price: $60 one-time payment
