Audience

Companies searching for a Customer Experience solution

About Nextpond

Bring your processes to life, empower your team and delight clients. Receive real time customer feedback and get clarity to improve for growth. Your clients experience your business through a series of interactions called touch points. To be amazing in business, you have to provide an amazing experience, which of course means your touch points need to be amazing too. Adding your touch points to Nextpond easily allows you to receive ratings to understand where you can be more amazing at what you do. Next, building your frame work is quick and easy with Nextpond. You enter your department and roles. This information is quick and easy to identify. And remember, you don’t have start with your entire business… simply focus on areas which relate to the touch points you added in step one. Just like a recipe for baking a cake, a process is really just a small recipe on how to do a task.

Pricing

Starting Price:
$37 per month

Integrations

Ratings/Reviews

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Company Information

Nextpond
Founded: 2009
Australia
www.nextpond.com

Videos and Screen Captures

Nextpond Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Live Online
In Person
Support
Phone Support
Online

Nextpond Frequently Asked Questions

Q: What kinds of users and organization types does Nextpond work with?
Q: What languages does Nextpond support in their product?
Q: What kind of support options does Nextpond offer?
Q: Does Nextpond have a mobile app?
Q: What type of training does Nextpond provide?
Q: How much does Nextpond cost?

Nextpond Product Features

Business Process Management

Collaboration
Process Mapping
Process Modeling & Design
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Process Change Tracking
Visual Workflow Management

Customer Experience

Survey Management
Customer Segmentation
Action Management
Feedback Management
Knowledge Management
Sentiment Analysis
Analytics
Dashboard
Multi-Channel Collection
Text Analysis
Trend Analysis