Nextpond Alternatives

HoneyBook helps creative entrepreneurs and freelancers book more clients, manage projects and get paid all in one place. With their business management software, you can automate your busy work and stay on top of all your to-dos, saving time and money so you can grow your business. Its like your own personal assistant. This all-in-one management platform streamlines business processes, from first inquiry to final payment, so business owners can spend less time on administrative work and more time focusing on what got them passionate about their business in the first place. With their proposals, invoices, contracts, payments, and scheduling at your fingertips, HoneyBook gives you everything you need to give clients an unforgettable experience.

Sogolytics is an experience management platform that enables companies to collect, analyze, and utilize customer and employee data to fuel business growth. Organizations across industries leverage Sogolytics to monitor interactions at all customer and employee touchpoints. Best-in-class reporting provides real-time, actionable insights to predict and mitigate potential issues. SogoCX enhances every aspect of an organization's customer experience. This means: improved conversion rates, streamlined data management, and understanding customers to drive return on investment. With SogoCX, organizations leverage touch points to measure key metrics such as NPS, CSAT, and CES. SogoEX is an employee experience management software for organizations to gather and utilize data to increase engagement and minimize turnover. The platform was designed to allow HR and leadership to drive organizational change through real-time feedback collection, employee engagement, and an exchange of ideas.

SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals.

Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.

vtenext is the first and only All-In-One CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area. BPMN Engine This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!

Smaply is a web-based customer experience software that allows businesses to create journey/stakeholder maps and share them with team members. Professionals can utilize a drag-and-drop functionality to add images, texts or video files in journey maps and export them in various formats including PDF, PowerPoint, Excel, PNG and more. Flexible editors | collaboration | live sharing | feedback mode | professional exports | PowerPoint presentations | multiple personas | data integrations | API | trainings | Support | Procurement | Coaching hours | Per-user-price | English & Spanish | Link lane | Journey map templates | Persona templates | Templates & examples Using Smaply's collaborative platform, enterprises can grant-role based access to specific employees, invite user comments on maps and share live links with several recipients. It comes with an administrative dashboard, helping users view ongoing projects and retrieve the details of specific stakeholders via search functionality

Method Grid is an AI-empowered knowledge and project management platform that helps teams improve how they deliver projects and services by connecting knowledge, experience and technology. Teams can collaborate and build knowledge-rich playbooks that define how to deliver individual projects and services by leveraging their global expertise, knowledge and insights. Bring projects to life by creating playbooks that can be customised and tailored for each client, making it easy to highlight your organisation’s capability and expertise in a way that resonates with their specific needs and challenges. Method Grid is the platform for consulting organisations looking for a capability partner to assist them in building world-class scalable services. Services that foster trust, exceed expectations and manifest as authentic intellectual property, which encapsulates the collective knowledge and experiences of your people.

We designed WAG™ Web App Generator to provide you, whether you’re a consumer, developer, or business manager, a powerful but easy to use tool to quickly translate your dreams, requirements, specifications and business knowledge into amazing native mobile and web apps. You won’t need programming, database or hosting experience; all you need to do is drag and drop. For this purpose, WAG™ provides a visual Design Mode interface that works in web browsers and touch-enabled tablets. Use it to create stunning real-world applications with great user experiences. Your apps run natively on all major mobile devices and at the same time, they are available to your users via all major desktop and tablet browsers. Your users get distinct user interfaces for the same app on mobile and desktop browser. This allows your users to get the best possible experience all the time, as well as cross-platform user experience continuity.

SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.

Minerva empowers you to effortlessly create clickable instructions for anything online. Any time you have to communicate a set of steps, without physically standing next to someone, you can use Minerva! The tool is free. For additional paid features (e.g. analytics, collaborative editing), we're excited to offer additional support. Minerva is an interactive “how-to” guide. Our guide shows you where to click, and what to do next so you can spend less time googling and more time doing. Our mission is to make it easy for anyone to do anything online, especially you. We show you where to click, and what to do next. Download our extension today! We are making process knowledge and expertise instantly accessible wherever you need it, right as you need it. Minerva Pro enables you to make private recipes, create teams, and view analytics at the individual, team and recipe level.

The world’s leading automotive customer experience management platform. Fast, powerful and intuitive, Foresight™ is the automotive industry’s top choice for customer experience management. Years of innovation and technology expertise have culminated in the fully-customizable, data-driven, real-time platform that has taken over the industry, unlocking business intelligence at every touch point for all users of your business. Our dedicated client teams and consultants work with you from day 1, establishing baseline requirements and customizing software to fit your brand. After detailed training for your staff, we work with you to deploy your platform across your dealerships within 90 days of coming onboard, ensuring your new CEM strategy is ready for meaningful and impactful customer interactions.

We believe that process is at the center of everything. We deliver business transformation software that turns your processes into a portfolio of valuable assets. Our platform is the most comprehensive, supporting RPA and workflow automation, customer journey, governance, risk, compliance, and more, as well as SaaS and private cloud deployment. It’s also the most scalable, currently supporting the largest, global enterprise requirements. We possess 400+ years of process passion, and we share it.

ARIS Basic is the starter edition for business process management. You'll find all the essential features for process design, sharing and optimization. Work with an intuitive user interface that comes with a clean and user-friendly landing page. Count on an easy entry to your business processes, direct access to your favorite models, and a simple way to switch between apps. Your most important next steps are just one click away. Unlock the power of process excellence with ARIS Basic. Professional process management with fast results! No process modeling experience required. Work with an intuitive user interface that comes with a clean and user-friendly landing page. With just one click, you get an easy entry point into your business processes, direct access to your favorite models and a simple way to switch between applications. Model creation is easy. Find all the important model types you need to get started.

Proactive customer experience management to predict churn and uncover dissatisfaction for proactive intervention. Cliezen is a real-time B2B client experience and satisfaction measurement software. We deliver short dynamic feedback forms to your clients, empowering management with deeper insights into their wants, needs, and experiences. Harness Cliezen to drive client satisfaction, enhance business performance, and boost profitability. Assessing customer satisfaction and experience is crucial for sustaining and growing your company's repeat business. Cliezen excels at identifying satisfaction levels, pinpointing dissatisfaction causes, and recommending ways to enhance the customer experience. Our AI engine selects from 350+ academically validated questions, adjusting to diverse industries, respondent roles, and unique B2B relationship aspects and administers the surveys automatically. With Cliezen you automate the process and receive real-time feedback throughout the year.

Start knowing your customers in more details like their Interests, study their shopping patterns and recognise your VIPs to spread good word of mouth across neighbourhood while improving your revenue. You’re busy, which is why we’ve built a complete suite of easy-to-use marketing tools. Froogal helps you in Automated email marketing, social media, reviews and customer acquisition at your fingertips to turn every customer into a loyal one. Every Froogal Merchant receives one-on-one support from their Merchant Success Manager, a real human dedicated to giving you the very best Froogal experience. Froogal for Consumers help one to pay all their bills and redeem their rewards easily using their mobile while Dining or Shopping at their favorite merchants or retail outlets, Which gets them rid of carrying cash and cards such as debit/credit cards and even punch cards/loyalty cards with their favorite brand.

Say goodbye to scattered work and extra hours. Welcome a BPM editor with a dynamic process and decision modeling experience to optimize the business you analyze. Take full control of your workflows. With complex processes, our intuitive visual editor can make the difference to deliver your projects ahead of schedule. Access your workflows from anywhere, anytime. Discuss and share projects with your team to enjoy a stress-free modeling experience. Model processes and decisions either separately or concurrently to improve process clarity and empower advanced analytics. Enjoy the numerous editing facilitations and an intuitive graphical interface. Focus on the model and save time while drawing. View detailed workflow descriptions, along with screenshots and links. Create and download shareable model documentation on-the-go. Highlight key activities, add a splash of color and use your favorite font for labels and annotations to give a personal touch to your workflows.

Aurea Process provides the business process management building blocks you need to support complex application environments, enabling you to model and measure multi-channel customer journeys. Customer interactions span multiple channels — from web and mobile to call centers and storefronts. These same customers interact with layers of complex applications for each experience. Aurea Process ensures that your business process automation can adapt to and keep pace with your evolving infrastructure. With Aurea Process, you can model the precise experiences you want customers to have – and then easily roll them out across web, mobile, and physical touch points. Bring IT and business teams together so they can work collaboratively to achieve their goals across every customer journey, whether it’s technology or human-powered.

Bring the human touch to CX! Boost response rates in VoC, NPS, and CX Management programs with highly engaging and fully customized interactions (e.g. surveys, forms, etc.) that become an extension of your brand. OPINATOR enables you to act on feedback, reduce customer effort, and drive value in each touchpoint. Featuring Predictive, Prescriptive, and Text Analytics, Case Management system, and role-based dashboards. Generate remarkable interactions and turn customers into promoters. OPINATOR is self-manageable but also provides a Customer Success team to overview and guide your projects when you need it. Customers expect innovative and delightful interactions. Combine technology, creativity, and deep customer understanding to deliver those experiences and boost customer engagement. Companies will double down on their CX efforts during the following decade. Rather than old, inefficient surveys, captivate your customers with engaging and personalized UIs.

At Encompass-CX, we’re offering a scalable B2B customer experience management application that collects, measures and analyzes all the touchpoints in a clients lifecycle to determine customer health. By measuring these touchpoints we provide clarity into your accounts, products, and services making it easier for you to go beyond satisfaction and power a differentiated client experience. Gain clarity into customer data with our cloud-based dashboard and allow visibility to those who need it. Increase revenue, identify cross-sell opportunities, reduce churn and turn at-risk clients into your best customers. Ensure the perception of your product and service exceeds your customers’ expectations. Encompass-CX gathers post-sale data points, service metrics, support tickets, onboarding assessments, and email exchanges in order to provide clarity into a company’s account. Measuring the client experience is an extremely powerful tool for growth in any organization.

An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query.

Actionable insights to grow your business. Pxida’s detailed analysis provides clarity on the actions you should take to create happier customers and improved financial results. Pxida will ask you some short, simple questions to tailor the appropriate survey for your business. There is no complicated and time-consuming survey programming required or the extensive effort and thought often needed in adjusting the very generic surveys found on other platforms. You will be using analysis and surveys designed by our highly experienced market research experts and data scientists utilizing the latest analytics technology. We employ the experts, so you don’t have to! Imagine the power of understanding, not just what they think, but how they also think of your closest competitors in a way that enables you to focus on what’s most important to bring more delighted customers to your business.

Clarivate Customer Experience (CX) Services, formerly CustomersFirst Now, is created on the principle that all companies must place customers at the center of their business in order to be successful both operationally and financially. We help companies place customers first – and do so with a sense of urgency. Every customer touchpoint is an opportunity to delight or disappoint a customer, so knowing what is working and not working for your customers is key to your success. Both B2B and B2C organizations who adopt our program see higher revenue, better retention rates and improved margins. Using our proven data-driven approach, we’ll help you identify the biggest drivers of churn and customer pain points to then develop actionable opportunities that drive financial and CX results. CFN Insight is the leader in customer journey mapping software with the most advanced visualizations, reporting, action scorecards, dashboards, and insights available.

Gainsight PX enables you to deeply understand what users are doing in your product, collect feedback, and create in-app engagements like walkthroughs and guides to drive onboarding and adoption. Visualize how cohorts of users naturally move through your product. Identify key dropoff points or areas of low feature or module usage. Determine which features correlate with high user satisfaction and long-term retention. Analyze adoption and retention by specific user segments or attributes. Onboard and drive users to key features with in-product engagement. Build in-app guides to walk users through product setup and introduce core features. Leverage guides, tooltips, and hotspots to activate usage of new or lesser-known features. Create highly personalized engagement experiences based on user characteristics such as role, geography, historical product behavior, and more.

Gain instant access to all business processes running in your company through a single convenient control center. Enterprise Explorer instantly reveals all corporate business objects and metadata behind your regular office files. Wide collection of professional process templates covering all areas of modern business modeling. Select from a palette of over 40 diagram types. Reveal enterprise methodology hidden in your Visio diagrams through fully automatic instant process discovery. Leverage essential knowledge in your existing Visio models and bring it to an entirely new level of true compliance. Visio contains a built-in editor of the modeling methodology. It allows for easy branding of corporate modeling standards with visual method editor, quick development of your individual process types through process designer. Quickly convert your idle or scattered Visio diagrams into a valuable asset of your process awareness on SharePoint cloud process repository.

We Build Solution. We deliver high-quality solutions for Industries Organizations the world over. We have constructed our Product Solutions based on the very theory that guides the whole ECM Industry. We understand your pain area and we are here to help you with our excellent service offerings and domain knowledge. Transform your business and maximize your efficiency with our assistance. FineDocs is an Advanced, Robust, Scalable, and Use-Easy ECM Platform that enables organizations to derive full value from the available Content, Information, and Knowledge with enterprise-class applications, tools, and technologies. Transform your Business reducing on-premise IT expenditures and go Agile with FineDocs Software as a Service model. Archive content and experience seamless access with FineDocs and MS-SharePoint for better Information Governance. Experience faster and more secure access to business content and take decisions anytime anywhere with FineDocs Mobile Apps.

VAFlow allows you to put systems and processes into your business and scale to increase revenue and productivity. It is as easy as copy & pasting text into VAFlow, which will automatically generate a series of boxes that look like a flowchart. ​ Each box can store information such as: Text, Files, Dates, Images, Numbers, Spreadsheets, E-mails, Instructions, Comments, and much more! Each of the steps become boxes and are strung together to create a visual map shared across your team in real-time. You can save your workflows and share them with your team to execute against. Each user’s work is captured in a report and audit trail, so you’ll never miss anything! ​ You can track the progress of all work in real-time for project management. A live dashboard provides a snapshot view of all work-in-progress.

Turn your product into a growth engine. Deliver the frictionless, product-led experiences your users demand. Grow your business faster with Appcues. Better user experiences lead to faster and more profitable growth. That’s why we developed the Product-Led Growth Platform. Appcues makes it easy to deliver exceptional user experiences at scale and unify your organization around the product as its greatest lever for growth. From initial evaluation to advocacy, Appcues helps companies deliver product experiences that create happier customers and scalable business growth. Wow users with personalized onboarding experiences. Make a great first impression. Onboard and activate users by delighting, educating, and guiding them to value quickly. Improve feature engagement and adoption rates by creating timely, contextual prompts and walkthroughs.

Whether you ready to take on OKRs for the first time, or are wanting to take your OKR program to the next level, Krezzo can guide you to where you want to be with our unified approach to OKRs. Ensuring everyone with your company is speaking the same strategic language isn't easy. Krezzo provides highly engaging online training experiences that workers can put to practice almost instantly. To maximize the effectiveness of your OKR program, our simple, step-by-step certification process will help set the stage and become a valuable reference point going forward. Company strategy and performance are rarely consistently visible to the company. With a purpose-built OKR platform, you can structure your strategy in a way that can connect with employees better. Sometimes you just need an outsider's perspective to give you and your team an objective and unbiased point of view. With on-demand consulting, your team always has a second set of eyes.

EBIFlow is a work flow application that improves and simplifies processes of our corporate. You can transmit all processes and forms you need in your business climate into electronic media. Filling out a form, and approving work process are now much easier, you can always keep yourself informed of your business. Instrument by which you will manage your business processes should enable you to easily determine the information and documents to be collected, and easily specify the persons and their roles in your organizations. EBIFlow can be operated on all devices by means of its responsive web design. You can also try more efficient and easy usage by downloading our iOS, Android and Win8 applications. By EBIFlow, you will have a direct infrastructure by which you can sign the documents in your business process with an Electronic signature or Mobile signature.

Use the innovative and customer-experience-centric Survey2Connect platform to investigate your business challenges, analyze and explore viable solutions, and devise groundbreaking strategies. Learn how your internal and external stakeholders perceive your brand, assess billions of data points to analyze customer sentiment, and take pragmatic actions to grow sustainably. Continuously improve your market offerings and give meaning to every single customer interaction. Learn how your customers find out about you, how they choose to do business with you, which are their preferred channels, and how you can create a great customer experience to generate positive customer sentiments. Use S2C’s versatile digital solutions to manage your on-field and off-field research activities. Minimize manual errors and process lags by digitally capturing, analyzing, and reporting data. Identify data trends with AI-enabled analytics tools and generate data insights that are impossible to form manually.

In CloneDesk you don’t add single todos. Instead you start easy checklists or complex processes called blueprints that add a string of tasks and delegate them to your team. Once you have signed up, we will provide you with a free step by step process to systematize your service business. Additionally, you can join exclusive webinars with like minded entrepreneurs. In CloneDesk you just change project information once and each team member gets the update when working on the project. To monitor your project’s and team’s performance, simply schedule workflows which in turn trigger other workflows. The tasks overview lets you see your own and your team’s tasks. Using channels you can easily see where your team is overloaded with work and which team member underperforms.

TalkToTheManager allows business owners to get anonymous comments from customers by text message and the ability to respond in order to address customer service, product, and facility issues before a bad experience becomes a bad review. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Sign up for our service and we instantly provide a dedicated phone number to display at your business. Managers on duty receive the message on their phones by text or email. Managers don't see the customer's phone number. Managers can respond by text immediately while the customer is still on-premises, resolving issues or receiving praise for a great experience. Customers leave happy and in many cases write a positive review online. They tell their friends and come back, bringing in more revenue and loyalty to your brand. Customers just text your TalkToTheManager number from any cell phone.

Agentricks is designed for business process automation of MPKBY Agents across India. Using Agentricks an Agent can operate monthly and day to day tasks much effortlessly. It not only allows you to create lot from Collection entries you have made, but also you can deposit first then receive from customers. It is so easy and fast to prepare a lot from previous lot with just a few clicks. Agentricks handles all the interactions with the DOP portal that requires so much time and patience. It is packaged with important reports and statistics that are essential to keep track of the money flow during monthly operations. It comes with trial version to evaluate. Agent can then choose an affordable plan. You have to first download Agentricks providing an email that actually exists. Because, you will get the download link delivered to your inbox. Downloading and installing it is just matter of minutes. Once you launch it first time, Click on New User button at bottom of login screen.

Manet allows you to manage all the information about your hotel: at any time you can choose which details to insert, modify or delete. You can also upload new content and services, related to the hotel and destination. Manet's tools and features enrich and simplify your guests' stay, providing them with everything they need to make their experience unforgettable at every stage of the journey. Increase the opportunities for contact with your customers and optimize communication with them! Manet allows you to better communicate the information and services of your hotel to your guests, increasing the possibility of receiving reservations, right from the pre-stay. Manet's personalization allows you to promote your business and the additional services connected to it, giving you the opportunity to maximize your revenues.

Many companies implement SurveyXact surveys with ongoing data collection. For these companies, it would often be advantageous to automate the collection of data with SurveyXact’s API solution. SurveyXact is Scandinavia's leading tool for creating questionnaire-based surveys. Easy, secure, flexible, and guaranteed to discover new knowledge in a way that creates results. If you need help, our experienced employees are at your service. Employees with more than 30 years of experience with all types of questionnaires for governmental as well as privately-owned organizations. Our supporters are experts in using SurveyXact - and in helping you out. We are ready to receive your call every week-day, so you are never alone. With a license to SurveyXact you also gain access to our courses. It could not be any easier to get started with your own surveys. Scandinavia's leading survey tool is in use in countless governmental and privately-held organizations of all sizes and in all areas.

From digitalizing repetitive tasks to integrating custom-built automation that solves complex business challenges - Laiye specializes in combining the power of Artificial Intelligence with Robotic Process Automation to drive Intelligent Automation. Laiye envisions a world where the power of Intelligent Automation transforms business and people. We help you and your customers drive business performance and enhance customer experience. Our products come with AI embedded, so deployment can be as easy as drag and drop. The Intelligent Document Processing models are self-learning and our Chatbot has Natural Language Understanding built in. We believe smooth, fast, implementations create the foundation for a thriving automation program, which is why we developed our platform with the end user in mind.

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable "review us" cards. The tool integrates with Every review site - and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business' online reputation. Show search engines and your target audience your commitment to customer satisfaction with Rize Review’s review response service, done by actual humans -- and not automated -- with years of online reputation management experience. Make it easy for customers to trust you. Ready to rise above the competition? Sign up for a risk-free trial and start managing your online reputation.

Customer experience and reputation management have never been so easy. Your brand is all over the web and Feedgage helps you gather & analyze all customer reviews and feedback in one place to turn your brand into a customer favorite. Feedgage helps you get the key insights from the online reviews and build a powerful brand for your business. You can easily deep dive into the problematic areas of your services with Feedgage and take the necessary actions. Feedgage collects, presents, and analyzes all the voices of the customer in one place to help you scale your customer experience. All your reviews and feedback are collected and analyzed in one place. See customer insights, trends, and common complaints (or praise) with AI-powered analysis. Just select your competitors and see your competitive advantages and strategize your priorities. Get notifications on all your communication channels regarding important issues.

CM Process Platform. Access data reports in real-time updated with backend systems, see statistics, and use drill-down functionalities to deep dive into all data. Statistics include which process each employee completed and other key performance indicators. CheckMobile proprietary technology offers: Cheaper and Faster than competitors Higher Performance. Massive Scalability. Better User Experience for field workers. We create real business scenarios with: Independent data centers globally. Secure connection from your back-end to the cloud. Micro-services create the building blocks that form an entire process within the app. We create mobile applications that: Require no coding. Deploy and run online and offline. Easy-to-use user experience. Complex workflows. Automatic synchronization. Background uploads. Offline executions. CM Process Platform digitize paper based processes. With our more than a decade developed and improved CM process platform we are able to digitize

Avaya OneCloud CCaaS makes it easy to connect everything—voice, video, chat, messaging, and more—to deliver effortless experiences for customers and employees at every touchpoint. And it brings together teams, resources, and insights to maximize contact center performance and experiences. Avaya OneCloud CCaaS brings everything together so you can create connected experiences for customers and employees. Match customers with the best employees using business rules, internal and external context, and desired outcomes. Enhance team collaboration with converged communications that dissolve front- and back-office silos. When all your employees—not just customer service reps—are responsible for customer success, you can deliver truly innovative customer experiences. Make it happen by integrating a cloud-based UCaaS and CCaaS solution for everyone. Metrigy Research details what to know and how to start.

Feedback Inn is an intuitive solution for those who take their business seriously and care about customer satisfaction. Our full-fledged, yet easy-to-access dashboard lets you design, launch, and analyze surveys, with every feature you would expect from a state-of-the-art solution. Ask your customers about their opinion about your services and analyze their feedback both offline and online. All results can be accessed in real time on your desktop and mobile device. Managing your surveys is a breeze with Feedback Inn-s intuitive, user-friendly interface. Within minutes, you can start your first survey and let your clients tell you where your customer service falls short. Then tune your services so you can achieve a better customer experience. Monitor responses in real-time through the dashboard and engage with your customers before it is too late. You can easily see suggestions and complaints on your desktop or mobile device and respond to concerns right away.

SaaS platform with 70+ Customer Experience-Flows to serve CRM and Marketing for mid-sized companies and enterprises. We help generate revenue at customer journey touch points. All our CX-flows ready-to-go, so you don’t need to wait for IT or ‘Implementation Partners’ to shine as marketer. Manage Audiences and run Engagement Programs, Member-get-Member, Loyalty Programs, Discount Schemes, VIP Clubs, Advocacy Engines, Look-at-Me Programs and more. Provide your customers with CX that increases conversion, engagement and revenue. Before the rest does.

With Ultradox you can automate tedious tasks and create your own business applications without hiring a team of developers. The unique combination of workflow and template engine allows you to combine, send and print documents, generate websites or send response emails as part of your process. In addition to automations that run in the background, like creating and sending weekly reports, you can also create interactive apps that engage multiple users, like approval flows. Share your app with your users or colleagues directly from Google Drive. Published apps follow material design guidelines and play well on both desktop and mobile devices. Ultradox has been created to allow people with or without coding skills to create applications. It's amazing to see what users with no coding experience have created.

Gain and retain the right customers with Qualtrics CustomerXM, the world’s most agile marketing platform for customer experience strategy improvement. Qualtrics CustomerXM is focused on helping enterprises increase customer loyalty while reducing customer churn. To achieve this, the platform offers tools that: measure the customer experience and establish baselines, prioritize and predict customer trends, and track progress against baselines to optimize success. Qualtrics Customer Experience is the world’s most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every touchpoint along the customer journey. Qualtrics Customer Experience helps organizations create conversations with customers and measure their experiences across all touch-points, prioritize and predict key experience drivers, and drive action throughout an organization.

Measure and improve the customer experience with AskNicely, an innovative, real-time customer feedback solution based on the Net Promoter Score (NPS). AskNicely makes it easy for brands and businesses to collect feedback via one-touch surveys, share real-time insights with the team from the front line to the CEO, and empower the team to take immediate action based on customer feedback. AskNicely also integrates with the top tools businesses use every day.

Omnichannel solutions for capturing more feedback, analyzing metrics that matter, resolving issues faster and increasing sales across all touch-points. Foster stronger relationships with customers through personalized messaging and real-time engagement. Shorten your sales cycle, offer better support and tailor your marketing with a modern messenger. No one-size-fits-all. Combine our solutions based on your needs and your challenges. Create a tailored experience management program that'll help you listen better, resolve faster and sell more. Automate repetitive tasks like categorizing & syncing data, triggering customer engagement sequences, alerting managers and more. Give your team superpowers so they can do more. Transform your digital processes with real-time automation. Trigger messages, emails and more automatically to boost engagement across channels and capture real-time data.

One platform Unlimited applications. Easily design, and customize your forms, workflows and applications with powerful drag-n-drop interface. help even non-technical people create amazing applications. Designed to boost your productivity. From small business to enterprise, Yeeflow helps companies deliver high productivity with the powerful application creation components. Easy-to-use Code-free design save your time for using and easy operation with detailed guidance reduce your cost for learning. Yeeflow aim at helping you focus more on strategic growth. All in one platform We deeply know your pain for constantly switching platforms to get work done. Now all you need is to plug in and Yeeflow will facilitate the rest! Change on demand. There's no longer any need to keep changing solutions in a rapidly-evolving workplace Yeeflow always drill deeper to satisfy all the lasted needs. Start with a template. More efficient with our templates built by industry experts.

System for Process and Profile Management Recruitment, hiring, quotation, purchasing, sales, projects and other processes. Customers, candidates, suppliers, employees and more. Creation and customization processes and profiles types. Processes. Use pre-existing processes or create new types freely. Have control of your processes with a configurator and make adjustments to adapt each process type to your reality. Set status, who participates in them, receive files, send messages, assemble your team and more. Profiles & Resumes. Candidates, customers, suppliers, employees or whoever you need most, create new profile types and adjust your settings as needed. Have specific links to the registration directly by the profile owner, either a candidate, customer, supplier or any other profile type. Custom features. Do you have unique needs and can't find suitable solutions? Only you know what your company really needs. Get in touch and let's talk to find the best solution.

Automatically resolve common questions, eliminate manual tasks like routing and triage, and save agents time with an AI assistant, all within your existing CX stack. Delight customers with self-serve resolutions for common questions, and empower agents to drive smarter outcomes when a human touch is needed. Cohere goes beyond chatbots, it works as an automation layer across your entire CX lifecycle to automate repetitive, manual tasks, giving your agents more time to do what they do best. Automatically answer repetitive questions with the content you already have. Cut handle times by eliminating unnecessary transfers. Visually guide customers over the phone or chat. Speed up interactions with an AI copilot for your agents. Uncover and address what’s slowing down your agents. Unlike other solutions which need weeks of training and proactive maintenance, Cohere's AI platform starts working immediately without manual labeling and learns from interactions over time.