Zoom Chat

Zoom Chat

Zoom Communications
Zoom Workplace

Zoom Workplace

Zoom Communications
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About

Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.

About

Zoom Workplace is an AI-powered communication and collaboration platform that helps organizations manage meetings, messaging, documents, and team productivity within a unified workspace. The platform combines video conferencing, team chat, cloud phone services, email, calendars, appointment scheduling, and digital whiteboarding. Its ZoomMate AI assistant generates meeting summaries, identifies action items, answers questions, creates content, and automates workplace tasks. Collaboration tools include shared documents, interactive whiteboards, screen recordings, task management, and centralized file organization. Zoom Workplace supports real-time collaboration, asynchronous communication, meeting scheduling, and AI-assisted workflows across desktop and mobile devices. The platform also integrates with Microsoft, Google, Salesforce, and other business applications to help teams coordinate work across existing systems.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications

Audience

Businesses, remote and hybrid teams, project managers, operations professionals, sales departments, educators, consultants, IT administrators, executives, and enterprises seeking AI-powered communication, team messaging, virtual meetings, document collaboration, task management, and workplace productivity tools

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$13.32/user/month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • 1. It helps in chatting with other team members during the meetings. 2. It can be used to send files and links. 3. Not only that, but it with text support, it also supports emoticons.
  • Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room.
  • - Zoom provides a comprehensive chatting environment with a beautiful user interface. - All the meetings can be organized and links can be sent for those meetings. - There are several useful features like group messaging and file sharing.
  • Easy and simple interface. Lets you stay connected while chat and call. Support multi platform Really fast chatting system.
  • - The GUI of the software feels pretty basic and responsive. - The chat transmission is quite fast. - It is available on both android and ios platforms.

Cons

  • 1. It does not keep any backup of the chats for future usage or reference.
  • It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure
  • - The emoji section can be improved more. - There can be more integrations.
  • No cons for this, it serve its purpose and performs great.
  • - There are some optimization issues with some devices.

Pros & Cons from Real Users

Pros

  • I like how Zoom Workplace excels with user friendly interface making it easy for teams to collaborate effectively regardless of technical skills levels.

Cons

  • It is super user friendly, nothing that i dislike towards it.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/team-chat/

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/collaboration-tools/

Alternatives

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications
Qualified

Qualified

Qualified.com
Microsoft Teams

Microsoft Teams

Microsoft
Google Chat

Google Chat

Google
Slack

Slack

Salesforce
Robin

Robin

Robin Powered

Categories

Categories

Business VoIP Supported
Collaboration Supported
Digital Signage Supported
Digital Workplace Supported
Hot Desk Booking Supported
Kiosk Supported
Team Chat Supported
Video Conferencing Supported
Video Recording Supported
Visitor Management Supported
Web Conferencing Supported
Whiteboard Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Not Supported
Employee Directory Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported

Messaging Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported
Video Conferencing Supported
Voice Calling Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Not Supported
Task Management Not Supported
Video Conferencing Supported

Integrations

Zoom Supported
Zoom Paper Supported
Zoom Sheets Supported
Zoom Whiteboard Supported
Adobe Creative Cloud Supported
Baremetrics Supported
Fooji Supported
FregaRooms Supported
GitLab Supported
Google Calendar Supported
Lingmo Supported
Netarx Not Supported
QuickBooks Online Supported
Shopify Supported
Smartsheet Supported
Statuspage Supported
Stripe Supported
Zoom Contact Center Not Supported
Zoom Rooms Not Supported
Zoom Virtual Agent Not Supported

Integrations

Zoom Supported
Zoom Paper Supported
Zoom Sheets Supported
Zoom Whiteboard Supported
Adobe Creative Cloud Not Supported
Baremetrics Not Supported
Fooji Not Supported
FregaRooms Not Supported
GitLab Not Supported
Google Calendar Not Supported
Lingmo Not Supported
Netarx Supported
QuickBooks Online Not Supported
Shopify Not Supported
Smartsheet Not Supported
Statuspage Not Supported
Stripe Not Supported
Zoom Contact Center Supported
Zoom Rooms Supported
Zoom Virtual Agent Supported
Claim Zoom Chat and update features and information
Claim Zoom Chat and update features and information
Claim Zoom Workplace and update features and information
Claim Zoom Workplace and update features and information