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Audience

Businesses, remote and hybrid teams, project managers, IT administrators, sales departments, marketing teams, operations professionals, customer service organizations, and enterprises seeking AI-powered team messaging, project collaboration, workflow automation, and integrated workplace communications

About Zoom Chat

Zoom Chat, formerly Zoom Team Chat, is an AI-powered business messaging and collaboration platform that helps teams communicate, share information, and coordinate work. The software provides direct messaging, group conversations, persistent channels, file sharing, and project collaboration spaces within Zoom Workplace. Its built-in AI capabilities summarize conversations, identify action items, generate suggested responses, and retrieve relevant information from messages and shared documents. Users can transition from chat conversations to Zoom Meetings, maintain continuous meeting discussions, and access recordings, summaries, and other meeting resources. Zoom Chat also supports automated workflows, custom AI agents, task coordination, and integrations with third-party business applications. The platform provides searchable conversation histories, customizable notification settings, external collaboration, and administrative controls for managing workplace communications.

Integrations

Ratings/Reviews - 8 User Reviews

Overall 4.6 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.5 / 5
support 4.8 / 5

Company Information

Zoom Communications
Founded: 2011
United States
www.zoom.com/en/products/team-chat/

Videos and Screen Captures

Zoom Chat Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Zoom Chat Frequently Asked Questions

Q: What kinds of users and organization types does Zoom Chat work with?
Zoom Chat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Zoom Chat support in their product?
Zoom Chat supports these languages: English.
Q: What kind of support options does Zoom Chat offer?
Zoom Chat offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Zoom Chat integrate with?
Zoom Chat integrates with: Adobe Creative Cloud, Aha!, SolarWinds AppOptics, Asana, Ortto, Axis LMS, Baremetrics, Bitbucket, Datto SaaS Protection, Chargebee, Planview AdaptiveWork, ClockIt, Confluence, Constant Contact, Docusign, Envoy, Evernote, Fooji, FregaRooms, Freshdesk, Front, GitHub, GitLab, Google Calendar, and Heyoo.ai and more.
Q: Does Zoom Chat have a mobile app?
Yes, Zoom Chat has a mobile app for iPhone, Android, and iPad.
Q: What type of training does Zoom Chat provide?
Zoom Chat provides training in the form of documentation, live online, and webinars.

Zoom Chat Product Features

Employee Communication Tools

Activity / News Feed Supported
Audio / Video Conferencing Supported
Chat / Messaging Supported
Employee Directory Supported
File Sharing Supported
Blogs Not Supported
Event Calendar Not Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Internal Communications

App Integration Supported
Chat/Messaging Supported
Employee Directory Supported
Telephony Supported
Video Chat Supported
Voice Chat Supported
Blogs Not Supported
Email Management Not Supported
Event Calendar Not Supported
Newsletter Management Not Supported
Photo Gallery Not Supported
Social Sharing Not Supported
Survey Management Not Supported

Messaging

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Search / Filter Supported
Video Conferencing Supported
Voice Calling Supported
Payments Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported

Team Chat

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Search / Filter Supported
Video Conferencing Supported
Voice Calling Supported
Payments Not Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Not Supported
Threaded Discussion Not Supported

Team Communication

Activity / News Feed Supported
Audio Calls Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Video Conferencing Supported
Calendar Management Not Supported
Surveys & Feedback Not Supported
Task Management Not Supported

Zoom Chat Verified User Reviews

Write a Review
  • Prithvi K.
    Kotlin Developer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 8 out of 10

    "A useful addition."

    4 out of 5 stars Posted 2022-02-19

    Pros: 1. It helps in chatting with other team members during the meetings.
    2. It can be used to send files and links.
    3. Not only that, but it with text support, it also supports emoticons.

    Cons: 1. It does not keep any backup of the chats for future usage or reference.

    Overall: Overall, Zoom Chat is pretty and useful addition to the Zoom application which makes convenient to chat during meetings.

    Read More...
  • A Zoom Chat User
    Recruiting Coordinator
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 100 - 499
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 4 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "I love everything about Zoom"

    5 out of 5 stars Posted 2022-02-01

    Pros: Whether it is during a meeting or just chatting on the side, This is essentially a very basic but useful chat room.

    Cons: It doesn't hold logs of things that are said. Maybe there is one and I don't know about it. Not sure

    Overall: Like Zoom as a platform in total. The chat function is very basic but very useful. Especially in large group settings.

    Read More...
  • Zuveriya H.
    DevOps Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Smooth, beautiful and functional."

    4 out of 5 stars Posted 2021-08-28

    Pros: - Zoom provides a comprehensive chatting environment with a beautiful user interface.
    - All the meetings can be organized and links can be sent for those meetings.
    - There are several useful features like group messaging and file sharing.

    Cons: - The emoji section can be improved more.
    - There can be more integrations.

    Overall: Overall, Zoom chat streamlines the chatting and helps in collaborating with team. It has all the basic features of a chatting tool with a smooth interface.

    Read More...
  • Shristi B.
    VR Developer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 10,000 - 19,999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 4 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Connecting People"

    5 out of 5 stars Posted 2021-07-23

    Pros: Easy and simple interface.
    Lets you stay connected while chat and call.
    Support multi platform
    Really fast chatting system.

    Cons: No cons for this, it serve its purpose and performs great.

    Overall: Zoom Chat is an easy to use tool for chat and calls. It helps you to connect really fast and has lots of other features.

    Read More...
  • Sundar Y.
    Data Scientist
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "A light chat tool from Zoom"

    5 out of 5 stars Posted 2021-04-16

    Pros: - The GUI of the software feels pretty basic and responsive.
    - The chat transmission is quite fast.
    - It is available on both android and ios platforms.

    Cons: - There are some optimization issues with some devices.

    Overall: Overall, Zoom Chat can be used as a basic chat application with all the necessary features and a good UI.

    Read More...
  • Junaid A.
    Front End Developer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design 4 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 4 out of 5 stars
    Probability You Would Recommend? 9 out of 10

    "Take Your Meetings Anywhere."

    4 out of 5 stars Posted 2021-02-22

    Pros: - It has a simple and user-friendly UI.
    - it has a vast meeting capacity, enough for personal or professional use.
    - It has a lot of useful features like screen share, transcript, etc.

    Cons: -Some features are missing in the free version.
    -Application lags while screen sharing.

    Overall: Overall, Zoom chat is a great application for video meetings and conferences, and it provides you with many features and functionality that help you with professional and casual use.

    Read More...
  • Rahul M.
    Intern
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 500 - 999
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Nice application for video call"

    5 out of 5 stars Posted 2020-11-18

    Pros: Good video quality application. it works on every platform and interface is very simple and basic.
    Easy to chat and connect lots of people without connecting problems.

    Cons: Sometimes it gets disconnected but overall works cool.

    Overall: Zoom Chat is a nice application for video calls and taking online classes and meeting. I have been using it for long time now. You can just create a virtual class really fast.

    Read More...
  • A Zoom Chat User
    Student
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User, Deployment
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Quality"

    5 out of 5 stars Edited 2020-11-16

    Pros: Multi-platform to do video chat and conference calls. Best app for the Android and iOS users.
    You can do office work easily here.

    Cons: Sometimes it won't let me receive or make calls.

    Overall: Overall it is a good application to work with your colleague or with your friends Works on all platforms.
    Easy to handle.

    Read More...
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