miOnCallAmtelco
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Related Products
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About
Voice Logica is a cloud-based AI voice-agent and business telephony platform for organizations handling customer calls. It answers inbound calls and can place outbound calls for reminders, follow-ups and campaigns. AI agents can respond to questions, route or transfer callers, schedule or update appointments, retrieve customer and order information, and create tasks or tickets through connected business systems. The service records and transcribes calls and provides summaries and analytics. It supports Greek- and English-language conversations and connects with calendar, CRM, ERP and e-commerce tools, with use cases including customer service, booking, order inquiries, lead follow-up and call handling across healthcare, hospitality, retail, insurance, property and education.
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About
Amtelco’s mission has always been to provide the best communications solutions for your call center, healthcare organization and automated notification workflow needs. Hospitals and healthcare organizations throughout the world turn to 1Call to solve their medical call center, personnel scheduling, call handling, secure messaging, voice processing, conference calling and emergency notifications needs. Because of 1Call’s high customer satisfaction rankings, hospitals continually recommend 1Call to other healthcare organizations. Shopping for call center or contact center software can be overwhelming and complicated, but it doesn’t have to be. Your call-handling technology is the heart of your business and an efficient platform that will streamline communication and workflows to improve the customer experience and reduce agent frustration is imperative.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and mid-sized businesses that handle many phone calls: clinics, hotels and rentals, e-shops, insurance agencies, real estate, banks, schools and public services
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Audience
Call center solution for companies
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
€49/month
Plans start at €49/month and include a defined allowance of telephony/AI minutes; additional usage may incur charges. Confirm applicable VAT, included minutes and any annual-billing terms with the vendor before purchase.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$175.00/year
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationVoice Logica
Founded: 2024
Greece
www.voicelogica.ai
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Company InformationAmtelco
Founded: 1976
United States
www.amtelco.com
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Categories |
Categories |
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Medical Scheduling Features
Appointment Management
Not Supported
Billing & Invoicing
Not Supported
Drag & Drop
Not Supported
Facility Scheduling
Not Supported
Multi-Location
Not Supported
No-Show Tracking
Not Supported
On Call Scheduling
Supported
Patient Records
Not Supported
Patient Scheduling
Not Supported
Physician Management
Not Supported
Recurring Appointments
Not Supported
Self Service Portal
Not Supported
Staff Scheduling
Not Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Not Supported
Automated Scheduling
Not Supported
Calendar Management
Not Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Not Supported
Group Scheduling
Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Not Supported
Online Scheduling
Not Supported
Payment Processing
Not Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Not Supported
Room Booking Management
Supported
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Integrations
Google Calendar
Not Supported
Microsoft Outlook
Not Supported
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