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About

Lumen by Talkwalker is a social listening, media monitoring, and social benchmarking platform that helps brands monitor conversations, measure performance, and act on emerging trends. Formerly Talkwalker, the platform provides the same data, reports, workflows, and integrations under its new Lumen by Talkwalker name. It helps organizations track millions of conversations across social, digital, media, and AI channels. Teams can use Lumen by Talkwalker to protect brand reputation, monitor sentiment, benchmark competitors, guide product development, and improve PR and marketing strategies. The platform supports use cases across PR and communications, social marketing, consumer insights, and agencies. Built for brands that need real-time consumer and media intelligence, Lumen by Talkwalker helps teams see what others miss and make smarter decisions faster.

About

Helping teams, brands, and agencies measure the value of sponsorships & understand their audiences. Download our free industry reports for exclusive access to the latest insights and trends across all major sports leagues. Zoomph’s Broadcast Solution provides unparalleled television coverage and viewership analysis, bringing the precision of digital reporting to traditional television. Stay ahead of the game with metrics that accurately measure partner performance across broadcasts. Track all the events that matter most on your authentic RSNs. Home and Away, whether national or regional — we got you covered. Leverage Industry Standard metrics like Viewership, Publicity Value, and more for reporting to all your partners. Logo detection, automated tagging and turnkey reporting makes managing and monitoring partner exposure on social media easier than ever. Monitor and measure content from Twitter, Instagram, Facebook, TikTok, YouTube and Twitch.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

PR teams, communications teams, social media teams, marketing teams, consumer insights teams, agencies, brand managers, product teams, reputation managers, and organizations that need social listening, media monitoring, social benchmarking, audience insights, customer feedback analytics, crisis management, competitor tracking, sentiment analysis, and consumer intelligence

Audience

Businesses searching for a solution to understand their audiences.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$9,600 per year
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Talkwalker
Founded: 2009
Luxembourg
www.talkwalker.com

Company Information

Zoomph
Founded: 2016
United States
zoomph.com

Alternatives

Alternatives

Cakemix

Cakemix

Elevent

Categories

Categories

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Not Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Not Supported
Post Scheduling Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Social Media Analytics Tools Features

Campaign Analytics Supported
Competitor Monitoring Supported
Customizable Reports Not Supported
Engagement Tracking Supported
Influencer Tracking Supported
Multi-Channel Data Collection Not Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Not Supported
Contact Management Not Supported
Content Management Not Supported
Conversion Tracking Supported
Customer Targeting Supported
Keyword Filtering Supported
Multi-Account Management Supported
Post Scheduling Not Supported

Contest Features

Awards Management Not Supported
Blind Judging Not Supported
Entrant Management Not Supported
Entry Fee Processing Not Supported
Entry Management Not Supported
Forms Management Supported
Fraud Detection Not Supported
Judging Management Not Supported
Scoring Not Supported
Skills Contests (Photo, Essay, Design, etc) Supported
Social Media Management Supported
Social Promotions Supported
Sweepstakes Supported
Timeline Management Not Supported
Voting Management Supported

Market Research Features

Benchmarking Supported
Compensation Management Not Supported
Data Management Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Supported
Paper-Based Not Supported
Phone-Based Not Supported
Sample Management Not Supported
Statistical Analysis Supported
Survey Management Not Supported

Marketing Analytics Features

A/B Testing Not Supported
Campaign Management Not Supported
Channel Attribution Not Supported
Customer Journey Mapping Not Supported
Dashboard Supported
Performance Metrics Supported
Predictive Analytics Supported
ROI Tracking Supported
Social Media Metrics Supported
Website Analytics Supported

Social Media Monitoring Features

Audience Segmentation Supported
Competitive Analysis Supported
Configurable Alerts Supported
Customer Engagement Supported
Dashboard Supported
Impact Scoring Supported
Influencer Tracking Supported
Reputation Management Supported
Sentiment Analysis Supported
Trend Tracking Supported

Integrations

Audiense Supported
Axis LMS Supported
Cerby Supported
Conductor Supported
Data Virtuality Supported
Desktop.com Supported
Facebook Supported
Google Analytics Supported
Gradient Works Supported
Hootsuite Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Netino Supported
OwlyGPT Supported
RingCentral RingCX Supported
Tableau Supported
Upfluence Supported
WordPress Not Supported
X (Twitter) Supported

Integrations

Audiense Not Supported
Axis LMS Not Supported
Cerby Not Supported
Conductor Not Supported
Data Virtuality Not Supported
Desktop.com Not Supported
Facebook Not Supported
Google Analytics Not Supported
Gradient Works Not Supported
Hootsuite Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Netino Not Supported
OwlyGPT Not Supported
RingCentral RingCX Not Supported
Tableau Not Supported
Upfluence Not Supported
WordPress Supported
X (Twitter) Not Supported
Claim Lumen by Talkwalker and update features and information
Claim Lumen by Talkwalker and update features and information
Claim Zoomph and update features and information
Claim Zoomph and update features and information