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About

Engage your contacts, manage your website, and grow your audience, all in one clean easy-to-use product. Spoke centralizes ten different tools that you depend on daily for your website, contacts database, email campaigns, events, and fundraising. Spoke also saves you money and time, and improves your data quality automagically by synchronizing your data with any other third-party databases you use. This ensures that a uniform message is presented to your members and the public, across all internal and external communication channels. Spoke allows you to create unlimited groups and add unlimited tags to contact profiles. Groups are useful for managing access to your website, and tags simplify building reports & lists. You can create custom fields to store more information about each user, and these custom fields are also available for search and reports. Add private or team notes to contact profiles to keep a record of meetings or interactions between your organization and each member.

About

atSpoke is your ticket to a better, faster service desk. Turn messy Slack IT support channels into a convenient service desk. Auto-resolve 40% of all tickets immediately with AI. Automatically triage, classify and assign service tickets with AI. Trigger actions across tools within tickets with integrations. atSpoke is a modern workplace service desk that eliminates traditional IT ticketing complexity for better, faster internal support. Powerful ticketing designed for usability, built for speed, used by every team. Machine learning that automates both knowledge and service requests. Conversational ticketing built to work with Slack, Teams, email, web and SMS. Integrations across your tech stack to get more done from within tickets. Purpose built to work with Slack for the best chat experience. No onboarding needed—every employee can use atSpoke in seconds. Increased efficiency with AI that automates repetitive agent tasks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses searching for a solution to improve their services and increase sales

Audience

Companies that provide employee support

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$4 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Spoke
Founded: 2013
United States
spokedc.com

Company Information

atSpoke
Founded: 2017
United States
www.askspoke.com

Alternatives

Alternatives

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Text

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Halp

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Message Marketer

Message Marketer

Spoke-Interactive
9Spokes

9Spokes

9 Spokes
BoldDesk

BoldDesk

Syncfusion
Spoke Phone

Spoke Phone

Spoke Network
Sympoq

Sympoq

Escon ltd

Categories

Categories

Association Management Features

Chapter Management Supported
Committee Management Supported
Dues Management Supported
Election Management Supported
Email Marketing Supported
Event Management Supported
Financial Management Supported
Fundraising Management Supported
Jobs Board Not Supported
Member Communities Not Supported
Member Directory Supported
Member Portal Supported
Membership Management Supported
Website Management Supported

Artificial Intelligence Features

Chatbot Supported
For eCommerce Not Supported
For Healthcare Not Supported
For Sales Not Supported
Image Recognition Not Supported
Machine Learning Not Supported
Multi-Language Not Supported
Natural Language Processing Not Supported
Predictive Analytics Not Supported
Process/Workflow Automation Supported
Rules-Based Automation Not Supported
Virtual Personal Assistant (VPA) Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Not Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Not Supported
Omni-Channel Not Supported
On-Screen Chats Not Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Supported
Document Storage Supported
Email Integration Not Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Supported
Multi-Channel Communication Supported
Multiple Brands / Products Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

Integrations

Okta Supported
Slack Supported
Zapier Supported
BambooHR Not Supported
Dropbox Not Supported
Gmail Not Supported
Jamf Pro Not Supported
Jira Not Supported
JupiterOne Not Supported
Microsoft Outlook Not Supported
Microsoft Teams Not Supported
Oomnitza Not Supported
PagerDuty Not Supported
SAP SuccessFactors Supported
Salesforce Supported
ServiceNow Not Supported
Trello Not Supported
Workato Not Supported
Wufoo Supported
Zoom Not Supported

Integrations

Okta Supported
Slack Supported
Zapier Supported
BambooHR Supported
Dropbox Supported
Gmail Supported
Jamf Pro Supported
Jira Supported
JupiterOne Supported
Microsoft Outlook Supported
Microsoft Teams Supported
Oomnitza Supported
PagerDuty Supported
SAP SuccessFactors Not Supported
Salesforce Not Supported
ServiceNow Supported
Trello Supported
Workato Supported
Wufoo Not Supported
Zoom Supported
Claim Spoke and update features and information
Claim Spoke and update features and information
Claim atSpoke and update features and information
Claim atSpoke and update features and information