SensebaseDigisens
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Spiceworks MSPSpiceworks
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Related Products
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Sensebase:
About
Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
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Spiceworks MSP:
About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Sensebase:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Spiceworks MSP:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Sensebase:
Audience
IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
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Spiceworks MSP:
Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Sensebase:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Spiceworks MSP:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Sensebase:
API
Offers API
Not Supported
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Spiceworks MSP:
API
Offers API
Not Supported
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Sensebase:
Screenshots and Videos |
Spiceworks MSP:
Screenshots and Videos |
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Sensebase:
Pricing
€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version
Not Supported
Free Trial
Supported
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Spiceworks MSP:
Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Sensebase:
Reviews/
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Spiceworks MSP:
Reviews/
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Sensebase:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Spiceworks MSP:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Sensebase:
Company InformationDigisens
Founded: 1994
Netherlands
sensebase.eu/
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Spiceworks MSP:
Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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Sensebase:
Alternatives |
Spiceworks MSP:
Alternatives |
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Spiceworks MSP:
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Sensebase:
Categories |
Spiceworks MSP:
Categories |
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Spiceworks MSP:
IT Infrastructure Monitoring Features
Alerts / Notifications
Supported
Application Monitoring
Supported
Bandwidth Monitoring
Not Supported
Capacity Planning
Not Supported
Configuration Change Management
Supported
Data Movement Monitoring
Not Supported
Health Monitoring
Not Supported
Multi-Platform Support
Not Supported
Performance Monitoring
Supported
Point-in-Time Visibility
Not Supported
Reporting / Analytics
Not Supported
Virtual Machine Monitoring
Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Not Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Not Supported
Scheduling
Not Supported
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Sensebase:
Integrations
Microsoft 365
Supported
Microsoft Outlook
Supported
Model Context Protocol (MCP)
Supported
Simplesat
Not Supported
SnelStart
Supported
WhatsApp
Supported
ZIRO
Not Supported
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Spiceworks MSP:
Integrations
Microsoft 365
Not Supported
Microsoft Outlook
Not Supported
Model Context Protocol (MCP)
Not Supported
Simplesat
Supported
SnelStart
Not Supported
WhatsApp
Not Supported
ZIRO
Supported
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Sensebase:
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Spiceworks MSP:
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