Audience

IT businesses and managed service providers (MSPs) with 1 to 11 technicians.

About Sensebase

Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.

Pricing

Starting Price:
€175/month
Pricing Details:
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Digisens
Founded: 1994
Netherlands
sensebase.eu/

Videos and Screen Captures

Sensebase patch-management exceptions page in dark mode showing overdue and failed device updates.

Sensebase patch-management exceptions page in dark mode showing overdue and failed device updates.

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Product Details

Platforms Supported
Cloud
Windows
Mac
Support
Online

Sensebase Frequently Asked Questions

Q: What kinds of users and organization types does Sensebase work with?
Sensebase works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Sensebase support in their product?
Sensebase supports these languages: Dutch.
Q: What kind of support options does Sensebase offer?
Sensebase offers support via online.
Q: What other applications or services does Sensebase integrate with?
Sensebase integrates with: Microsoft Outlook, Model Context Protocol (MCP), Microsoft 365, SnelStart, and WhatsApp.
Q: Does Sensebase offer a free trial?
Yes, Sensebase offers a free trial.
Q: How much does Sensebase cost?
Pricing for Sensebase starts at €175/month.

Sensebase Product Features

RMM

Deployment Management Not Supported
IT Asset Management Not Supported
Network Monitoring Not Supported
Real-time Alerts Not Supported
For MSPs Not Supported
Mobile Access Not Supported
Patch Management Not Supported
Remediation Management Not Supported