Helios5.0 out of 5 stars |
SensebaseDigisens
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Related Products
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Helios:
About
Helios is an AI-native RMM and PSA platform for managed service providers. Monitoring, patching, security, remote access, Microsoft 365 and a full service desk run in one hosted platform.
The difference is Helio, the AI that does the work rather than reporting it. It investigates an alert on the machine, finds the cause, writes a reversible fix and waits for your approval. When the alert clears it closes the ticket and records what changed.
Every plan includes everything: Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access, branded client portals, generated QBRs, asset lifecycle and backup monitoring. One code-signed agent covers Windows, Windows Server, macOS and Linux.
Pricing is per plan, not per technician. Launch £4 per device (5 to 25, £20 minimum), Starter £99 for 50 devices, Growth £199 for 250, Scale £399 unlimited. White-label portal on Growth and Scale. 14-day trial, no card.
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Sensebase:
About
Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
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Helios:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Sensebase:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Helios:
Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Sensebase:
Audience
IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
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Helios:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Sensebase:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Helios:
API
Offers API
Not Supported
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Sensebase:
API
Offers API
Not Supported
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Helios:
Screenshots and Videos |
Sensebase:
Screenshots and Videos |
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Helios:
Pricing
£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version
Not Supported
Free Trial
Supported
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Sensebase:
Pricing
€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version
Not Supported
Free Trial
Supported
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Helios:
Reviews/
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Sensebase:
Reviews/
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Helios:
Pros & Cons from Real UsersPros
Cons
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Helios:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Sensebase:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Helios:
Company InformationHelios
Founded: 2024
United Kingdom
heliosmsp.io
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Sensebase:
Company InformationDigisens
Founded: 1994
Netherlands
sensebase.eu/
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Helios:
Alternatives |
Sensebase:
Alternatives |
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Helios:
Categories |
Sensebase:
Categories |
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Helios:
RMM Features
Deployment Management
Not Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
MSP Features
Backup Management
Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Professional Services Automation Features
Billing & Invoicing
Not Supported
Client Portal
Supported
Collaboration Tools
Not Supported
CRM
Not Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Project Management
Not Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Not Supported
Time & Expense Tracking
Not Supported
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Helios:
Integrations
Microsoft 365
Supported
Anthropic
Supported
Apple iOS
Supported
Microsoft Defender for Business
Supported
Microsoft Outlook
Not Supported
Model Context Protocol (MCP)
Not Supported
SnelStart
Not Supported
Ubuntu
Supported
WhatsApp
Not Supported
Windows 10
Supported
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Sensebase:
Integrations
Microsoft 365
Supported
Anthropic
Not Supported
Apple iOS
Not Supported
Microsoft Defender for Business
Not Supported
Microsoft Outlook
Supported
Model Context Protocol (MCP)
Supported
SnelStart
Supported
Ubuntu
Not Supported
WhatsApp
Supported
Windows 10
Not Supported
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Helios:
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Sensebase:
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