SensebaseDigisens
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Related Products
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Sensebase:
About
Sensebase is a cloud-based service desk, PSA and RMM platform for small IT providers and managed service providers. It combines ticketing, monitoring, patch management, remote support, planning, invoicing, a client portal and a password vault. Technicians can manage Microsoft 365 mailboxes, receive client messages through WhatsApp Business, sync appointments with Outlook, and connect invoicing with SnelStart and e-invoicing. Windows and macOS agents support device monitoring and updates; a separate Windows app lets clients report issues and approve remote access. Each subscription includes all features, unlimited clients and devices, and a dedicated VPS in a Netherlands data centre. Plans start at €175 per month for 1–3 technicians, excluding VAT, with higher fixed monthly bands. A 30-day trial is available. The product interface is currently Dutch; English screens are planned.
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Splashtop Remote Support:
About
Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
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Sensebase:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Splashtop Remote Support:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Sensebase:
Audience
IT businesses and managed service providers (MSPs) with 1 to 11 technicians.
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Splashtop Remote Support:
Audience
Splashtop Remote Support is designed for IT teams, managed service providers, help desks, enterprises, remote workers, educational institutions, healthcare organizations, and businesses that need secure remote access, endpoint management, and scalable IT support solutions
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Sensebase:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Splashtop Remote Support:
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Sensebase:
API
Offers API
Not Supported
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Splashtop Remote Support:
API
Offers API
Not Supported
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Sensebase:
Screenshots and Videos |
Splashtop Remote Support:
Screenshots and Videos |
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Sensebase:
Pricing
€175/month
€175/month for 1–3 technicians, €350/month for 4–7 and €525/month for 8–11; introductory prices excluding VAT. All features, unlimited clients, portal users and devices, and a dedicated server are included. Monthly subscription, cancellable with one month’s notice. Custom pricing applies from 12 technicians.
Free Version
Not Supported
Free Trial
Supported
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Splashtop Remote Support:
Pricing
$40/month for 25 computers
Splashtop Remote Support Premium starts at $40/month for 25 computers with unlimited technicians and secondary remote access users. Additional plans available up to 5,000+ computers as low as $0.10 per computer per month. Most plans billed annually. NEW option to pay monthly.
Free Version
Not Supported
Free Trial
Supported
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Sensebase:
Reviews/
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Splashtop Remote Support:
Reviews/
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Splashtop Remote Support:
Pros & Cons from Real UsersPros
Cons
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Sensebase:
Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Splashtop Remote Support:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Sensebase:
Company InformationDigisens
Founded: 1994
Netherlands
sensebase.eu/
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Splashtop Remote Support:
Company InformationSplashtop
Founded: 2006
United States
www.splashtop.com/products/remote-support
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Sensebase:
Alternatives |
Splashtop Remote Support:
Alternatives |
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Splashtop Remote Support:
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Sensebase:
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Splashtop Remote Support:
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Sensebase:
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Splashtop Remote Support:
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Sensebase:
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Splashtop Remote Support:
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Sensebase:
Categories |
Splashtop Remote Support:
Categories |
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Splashtop Remote Support:
RMM Features
Deployment Management
Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Not Supported
Patch Management
Not Supported
Real-time Alerts
Supported
Remediation Management
Not Supported
Endpoint Protection Features
Activity Log
Supported
Antivirus
Supported
Application Security
Supported
Behavioral Analytics
Not Supported
Device Management
Supported
Encryption
Not Supported
Signature Matching
Not Supported
Web Threat Management
Supported
Whitelisting / Blacklisting
Not Supported
MSP Features
Backup Management
Not Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Not Supported
Help Desk
Not Supported
Issue Management
Not Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Remote Support Features
Diagnostic Tools
Supported
File Transfer
Supported
Live Chat
Supported
Real-time Chat
Supported
Remote Control
Supported
Screen Sharing
Supported
Session Recording
Supported
Session Transfer
Supported
Surveys & Feedback
Not Supported
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Sensebase:
Integrations
Active Directory
Not Supported
Addigy
Not Supported
Atera
Not Supported
Autotask PSA
Not Supported
Datto SIRIS
Not Supported
Freshdesk
Not Supported
Jira
Not Supported
Microsoft 365
Supported
Microsoft Outlook
Supported
Microsoft Teams
Not Supported
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Splashtop Remote Support:
Integrations
Active Directory
Supported
Addigy
Supported
Atera
Supported
Autotask PSA
Supported
Datto SIRIS
Supported
Freshdesk
Supported
Jira
Supported
Microsoft 365
Not Supported
Microsoft Outlook
Not Supported
Microsoft Teams
Supported
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Sensebase:
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Splashtop Remote Support:
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