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About

ROGER365.io is a Microsoft-certified Contact Center as a Service (CCaaS) solution that transforms Microsoft Teams into an AI-powered omnichannel contact center. It unifies voice, webchat, WhatsApp, SMS, Facebook, and email into a single Teams-native interface no separate platforms required. Key capabilities include: Omnichannel Hybrid Queues – all channels in one unified queue Smart routing – skills-based, round-robin, and Teams presence-based Agent tools – real-time queue insights, call handling, notes, and callback scheduling Supervisor dashboards – live monitoring, whisper, and barge features AI & automation – Azure OpenAI, Copilot, sentiment analysis, and workflow triggers CRM & Power Platform integration – Dynamics 365, Power Automate, and custom Power Apps embedded in the agent view Reporting – real-time and historical analytics across all channels Cloud-native, deployable in under 10 minutes, and trusted by brands like Rijksmuseum, Quooker, and Tony's Chocolonely

About

net2phone provides innovative and affordable cloud based telephony software and services to both small and mid-sized businesses and large or multinational enterprises. Our Unified Communications and Contact Center solutions provide advanced features that can be customized to suit your unique business needs while ensuring simplicity through implementation and use. net2phone’s compelling​ ​UCaaS offer combines voice, video, chat, and messaging under one platform, includes advanced features and integrations, and unlimited calling to over forty popular destination countries. uContact, net2phone’s omnichannel CCaaS solution, streamlines all voice and digital interactions​, ​enabling contact centers to meet customers in the digital channel of their choice​ and ​integrating all touchpoints into a Unified Inbox. Other flagship solutions include SIP Trunking services, native integration with Microsoft Teams, and international connectivity capabilities.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-to-large enterprises already using Microsoft Teams for internal and public communication, looking to extend their Teams environment into a fully featured contact center — without adding separate platforms or vendors. Primary decision-makers are IT Managers, CIOs, and Operations leaders responsible for telephony infrastructure, Microsoft 365 governance, and software consolidation. They prioritize security, compliance, seamless Microsoft ecosystem integration, rapid deployment, and low maintenance overhead. Industries include professional services, financial services, retail, healthcare, education, and the public sector.

Audience

Companies that need a high-quality business phone system & unified communications solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€25/user/month
Free Version
Free Trial

Pricing

$17.99/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.7 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.7 / 5
support 4.7 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ROGER365.io
Founded: 2021
The Netherlands
www.roger365.io

Company Information

net2phone
Founded: 1990
United States
www.net2phone.com

Alternatives

Windstream Enterprise CCaaS

Windstream Enterprise CCaaS

Windstream Enterprise

Alternatives

Hoot Contact

Hoot Contact

Intrado
UNIVERGE BLUE

UNIVERGE BLUE

NEC Corporation

Categories

Categories

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX Features

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Online Fax Features

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Integrations

Microsoft Teams
CloudNuro
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Zapier
Zoho CRM
uContact

Integrations

Microsoft Teams
CloudNuro
Google Chrome
HubSpot CRM
HubSpot Customer Platform
Salesforce
Slack
Zapier
Zoho CRM
uContact
Claim ROGER365.io and update features and information
Claim ROGER365.io and update features and information
Claim net2phone and update features and information
Claim net2phone and update features and information