SurgyFrontdeskSurgy Innovation Labs
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Related Products
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About
Prosper AI is a voice agent for healthcare, built for patient access and revenue cycle management. Its voice agents handle both patient and payor phone calls, including scheduling, benefits, patient billing, claim status, appointment reminders, intake, re-engagement, and prior authorization initiation and follow-up. Built on battle-tested Blueprints, Prosper AI’s agents are ready to deploy and already trained on the calls that matter most. Unlike voice AI that handles only one part of the problem, Prosper AI supports the entire patient journey in one end-to-end platform, replacing separate vendors for scheduling, benefits verification, and patient billing with fully automated workflows. Patient calls are handled with no menus and no hold times; Gen 3 agents understand natural speech, manage mid-call topic changes, answer questions, schedule, reschedule, cancel, collect intake and insurance details, and update the PMS or EHR directly.
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About
SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Outpatient healthcare operations teams that need AI phone agents to automate patient calls, payer follow-up, scheduling, billing, and access workflows
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Audience
Hospitals, doctors, and clinics.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationProsper AI
Founded: 2024
United States
www.getprosper.ai/
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Company InformationSurgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk
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Categories |
Categories |
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Integrations
WhatsApp
Not Supported
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