SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
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About

Prosper AI is a voice agent for healthcare, built for patient access and revenue cycle management. Its voice agents handle both patient and payor phone calls, including scheduling, benefits, patient billing, claim status, appointment reminders, intake, re-engagement, and prior authorization initiation and follow-up. Built on battle-tested Blueprints, Prosper AI’s agents are ready to deploy and already trained on the calls that matter most. Unlike voice AI that handles only one part of the problem, Prosper AI supports the entire patient journey in one end-to-end platform, replacing separate vendors for scheduling, benefits verification, and patient billing with fully automated workflows. Patient calls are handled with no menus and no hold times; Gen 3 agents understand natural speech, manage mid-call topic changes, answer questions, schedule, reschedule, cancel, collect intake and insurance details, and update the PMS or EHR directly.

About

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Outpatient healthcare operations teams that need AI phone agents to automate patient calls, payer follow-up, scheduling, billing, and access workflows

Audience

Hospitals, doctors, and clinics.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Prosper AI
Founded: 2024
United States
www.getprosper.ai/

Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Alternatives

Alternatives

SurgyCRM

SurgyCRM

Surgy Innovation Labs
Talkie.ai

Talkie.ai

Talkie
SurgyInsights

SurgyInsights

Surgy Innovation Labs
SurgyOne

SurgyOne

Surgy Innovation Labs

Categories

Categories

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
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