Audience

Hospitals, doctors, and clinics.

About SurgyFrontdesk

SurgyFrontdesk is a conversational AI voice agent for hospitals that handles incoming and outgoing patient calls through a hospital’s existing PBX. It answers common questions, books, confirms, reschedules, or cancels appointments, collects patient registration details, and coordinates reminders and follow-ups. After visits, it can send prescriptions, bills, and reports to patients through WhatsApp or SMS. The service works alongside a hospital’s existing call center and routes calls that need human attention to staff rather than replacing the phone system. It also connects with SurgyCRM, allowing follow-up tasks to trigger AI calls or WhatsApp messages and record outcomes on patient records. SurgyFrontdesk is intended for hospitals and healthcare groups seeking to automate repetitive patient communication and appointment workflows while keeping staff available for conversations that require human judgment.

Pricing

Starting Price:
$5
Pricing Details:
Annual subscription per hospital, quoted after scoping. Pricing depends on selected products, number of sites, and user or volume tiers. Full white-labeling is priced separately during onboarding.
Free Trial:
Free Trial available.

Integrations

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Company Information

Surgy Innovation Labs
Founded: 2020
India
surgy.health/products/surgy-frontdesk

Videos and Screen Captures

Surgy Health lead-management dashboard shown on tablet and phone.

Surgy Health lead-management dashboard shown on tablet and phone.

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online

SurgyFrontdesk Frequently Asked Questions

Q: What kinds of users and organization types does SurgyFrontdesk work with?
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Q: What type of training does SurgyFrontdesk provide?
Q: Does SurgyFrontdesk offer a free trial?
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SurgyFrontdesk Product Features