Audience
Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
About Hello Patient
Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff.
At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances.
When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
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Pricing
Pricing Details:
Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Integrations
Company Information
Hello Patient
www.hellopatient.com
Videos and Screen Captures
When a patient calls, a Hello Patient AI agent answers, confirms their identity, books the appointment, and texts a confirmation, with no hold and no voicemail.
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Product Details
Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
iPad
Android
Chromebook
On-Premises
Training
Documentation
Live Online
Videos
Support
Phone Support
24/7 Live Support
Online
Hello Patient Frequently Asked Questions
Hello Patient Product Features
Dental
Appointment Management
Appointment Reminders
Patient Billing
Patient Records Management
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Treatment Planning
Dermatology
HIPAA Compliant
Scheduling
Claims Management
EMR / EHR
Image Management
Inventory Management
Patient Portal
Progress Notes
Treatment Plans
Optometry
Appointment Management
Patient Records
Recall Tracking
Insurance Management
Inventory Management
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Personal Health Record
Progress Tracking
Patient Portal
Self Management
Patient Scheduling
Analytics/Reporting
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging
Approval Process Control
