Related Products
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About
Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff.
At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances.
When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
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About
Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way.
We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back.
When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road.
If a practice is ready to start growing and increasing revenue, then we’re the right partner.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
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Audience
medical, dental, and vision practices
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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PricingUsage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationHello Patient
www.hellopatient.com
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Company InformationSolutionreach
United States
www.solutionreach.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Dental Features
Appointment Management
Supported
Appointment Reminders
Supported
Claims Management
Not Supported
Clinical Charting
Not Supported
Imaging
Not Supported
Inventory Management
Not Supported
Patient Account Management
Not Supported
Patient Billing
Supported
Patient Records Management
Supported
Treatment Planning
Not Supported
Optometry Features
Appointment Management
Supported
Insurance Management
Not Supported
Inventory Management
Not Supported
Patient Records
Supported
Recall Tracking
Supported
Patient Engagement Features
Appointment Scheduling
Supported
Care Planning
Supported
Collaboration
Supported
Messaging
Supported
Mobile Access
Supported
Patient Education
Supported
Patient Portal
Not Supported
Personal Health Record
Supported
Progress Tracking
Supported
Self Management
Not Supported
Patient Scheduling Features
Analytics/Reporting
Supported
Approval Process Control
Not Supported
HIPAA Compliant
Supported
Mobile Access
Supported
Notifications/Alerts
Supported
Online Scheduling
Supported
Patient Communications
Supported
Patient Intake
Supported
Patient Portal
Supported
Patient Records Management
Supported
Payment Processing
Supported
Reminders
Supported
SMS Messaging
Supported
Dermatology Features
Claims Management
Not Supported
EMR / EHR
Not Supported
HIPAA Compliant
Supported
Image Management
Not Supported
Inventory Management
Not Supported
Patient Portal
Not Supported
Progress Notes
Not Supported
Scheduling
Supported
Treatment Plans
Not Supported
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Dental Features
Appointment Management
Not Supported
Appointment Reminders
Supported
Claims Management
Not Supported
Clinical Charting
Not Supported
Imaging
Not Supported
Inventory Management
Supported
Patient Account Management
Not Supported
Patient Billing
Not Supported
Patient Records Management
Not Supported
Treatment Planning
Not Supported
Optometry Features
Appointment Management
Not Supported
Insurance Management
Not Supported
Inventory Management
Not Supported
Patient Records
Not Supported
Recall Tracking
Supported
Appointment Reminder Features
Appointment Scheduling
Supported
Calendar Management
Supported
Call Reminders
Not Supported
Email Reminders
Supported
Online Booking
Supported
Payment Reminders
Supported
Recurring Appointments
Supported
Rescheduling
Supported
SMS Messaging
Supported
Two-Way Messaging
Supported
Healthcare CRM Features
Audience Targeting
Supported
Campaign Management
Supported
Marketing Automation
Supported
Medical History Records
Not Supported
Patient Communications
Supported
Patient Management
Not Supported
Physician Management
Not Supported
Predictive Analytics
Not Supported
Medical Practice Management Features
Claims Management
Not Supported
E-Prescribing
Not Supported
EMR / EHR
Not Supported
HIPAA Compliant
Supported
Insurance Eligibility Verification
Not Supported
Inventory Management
Not Supported
Multi-Office
Supported
Multi-Physician
Supported
Patient Billing
Not Supported
Patient Portal
Not Supported
Patient Records
Not Supported
Patient Registration
Not Supported
Patient Scheduling
Supported
Physician Scheduling
Not Supported
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Integrations
AdvancedMD
Supported
Covetrus Pulse
Supported
DentiMax
Not Supported
Denticon
Not Supported
EPIC Agent CRM
Supported
Freshdesk
Supported
HubSpot AEO
Supported
ModMed
Supported
Nextech
Not Supported
OrthoTrac
Not Supported
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Integrations
AdvancedMD
Not Supported
Covetrus Pulse
Not Supported
DentiMax
Supported
Denticon
Supported
EPIC Agent CRM
Not Supported
Freshdesk
Not Supported
HubSpot AEO
Not Supported
ModMed
Not Supported
Nextech
Supported
OrthoTrac
Supported
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