Hello Patient Integrations

AdvancedMD is a comprehensive cloud-based medical office management software designed to streamline operations for private healthcare practices. It combines practice management, EHR, and patient engagement tools into a unified platform. The AI Clinical Assistant powers ambient listening, auto-transcription, and chart action items to eliminate documentation burden. AI-generated pre-visit summaries, insurance card capture, and AI Narrative Insights automate clinical, financial, and administrative workflows. AdvancedMD enables providers to focus on patient care by minimizing repetitive tasks. The platform supports revenue cycle management via a multi-clearinghouse model — including Waystar — improving billing accuracy and cash flow. Password Breach Detection and secure AWS cloud hosting keep practice data protected and accessible from any device, anywhere. It delivers an integrated, intelligent solution that enhances productivity, patient outcomes, and practice performance.

Freshdesk (a product of Freshworks Inc.) is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. Freshdesk unifies channels, conversations, AI capabilities, customer insights, and advanced ticketing into one place in the Freshdesk Command Center so agents are ready to resolve complaints. With Freddy, People-first AI, customer service teams can take AI agents live in minutes to fully resolve complex and simple queries, get response and resolution assistance from AI copilot, and stay ahead with AI insights. Freshdesk also comes packed with advanced workflows, automations, and self service so you can easily set up and scale customer service on any channel–whether you’re a support team of 10 or 500. Freshdesk is quick to set up, easy to use, and designed for rapid impact—it delivers 225% ROI, 95% omnichannel first contact resolution rate, and up to 80% resolutions with AI agents.

Patient medical record retrieval is just a search away. The PRISMA health information search engine is here to bring together medical records from primary care providers, specialists, clinics, urgent care centers, and hospitals to create a searchable, timeline view of a patient’s health history. Our Customer Success Stories illustrate real-world applications of our healthcare IT. See how eClinicalWorks customers are achieving value-based care and improving healthcare. At eClinicalWorks, we are 5,000 employees dedicated to improving healthcare together with our customers. More than 130,000 physicians nationwide — and more than 850,000 medical professionals around the globe — rely upon our EHR software for comprehensive clinical documentation, along with solutions for telehealth, Population Health, Patient Engagement, and Revenue Cycle Management. Privately held, and driven by innovation and excellence, we have a single focus — providing our customers with secure, cloud-based solutions.

Covetrus Pulse brings all your veterinary software applications into a single, seamless veterinary operating system (vOS), letting practice teams focus more on what matters most—caring for animals and building client relationships. With practice management at the core of Pulse, access to essential Covetrus add-ons, like prescription management, client communications, and in-clinic supplies, exists in a single cloud environment. Customize Pulse based on how your practice operates with app ecosystem integrations that provide practices flexibility and choice. Personalize your dashboard with staff performance in mind. Pulse was designed to scale from one person to more than 100. Be it wellness plans, staff management, or reporting, Pulse is built to create a healthier practice and to promote growth and profitability. Goodbye IT services, expensive hardware, security headaches, and disruptive updates.

At Modernizing Medicine® we empower our customers with an integrated suite of software and services that enable physicians and staff to do their best work while we support the clinical, operational, and financial aspects of their practice. Our flagship product EMA®, a cloud-based electronic health records system, adapts to each doctor’s style of practice, remembering preferences and automatically suggesting exam notes and suggested billing codes. When used on a tablet, EMA offers special touch and swipe gestures to rapidly build patient profiles, diagnoses, treatment programs and billing. EMA works seamlessly with our other products and services including Practice Management, Revenue Cycle Management, Telehealth, Inventory Management, patient engagement tools including payments and more. When combined, this all-in-one solution breaks down departmental silos and enables the team to work side-by-side, enhancing visibility and collaboration. By Doctors for Doctors

EPIC Agent CRM, is a comprehensive estate agent software solution designed by understanding agents’ needs and fully developed ISB Technologies. The platform is developed with the aim of fulfilling the most pressing and universal requirements of property negotiators, such as: provide advanced property search facilities, intelligent client-property match-making facilities, as well as manage the entire customer journey through a state-of-the-art, integrated CRM module. EPIC Agent CRM is is used and loved by agencies of all sizes, from individual brokers, to multi-branch, franchising real estate agencies. As a web-based solution, EPIC Agent CRM offers real estate agencies the possibility of using it either as a stand-alone platform for their activities, or else integrated with their brand website to enhance the sale of properties online through real-time capabilities. EPIC Agent CRM also proudly integrates with multiple property portals such as RightMove and Zoopla.

HubSpot AEO is an answer engine optimization tool designed to help businesses improve their visibility in AI-driven search results. It focuses on how companies appear in answers generated by platforms like ChatGPT, Gemini, and Perplexity. The platform provides a visibility score that shows how often a brand is mentioned and the sentiment of those mentions. It also tracks relevant prompts and questions that potential customers are asking AI systems. HubSpot AEO analyzes which content sources and pages influence AI-generated answers. The tool offers actionable recommendations to help businesses improve their presence in AI search. Overall, HubSpot AEO helps companies become more discoverable in the evolving landscape of AI-powered search.

Zenoti is an all-in-one, cloud software used by spas, salons, med spas, yoga and fitness studios to grow and manage their business. Our centralized platform integrates appointment scheduling, billing, marketing, inventory, custom reporting and mobile apps. Zenoti Mobile brings simplicity to the complexity of running your business. Staff have an easy to use system and are able to elevate the customer experience. Built-in marketing features help keep your appointment book full, and other capabilities automate many aspects of operations. Zenoti's enterprise platform is designed for the multi-location business with rich reporting, corporate level controls and more. Other Zenoti features include digital consultation forms, inventory management and enterprise custom reporting.

Ambulatory practices today face many challenges. From optimizing schedules, to streamlining documentation and diagnoses, it can often be tough efficiently connecting with other physicians, payers and pharmacies while complying with changing regulatory mandates. Originally created by physicians, Veradigm Professional EHR™ is the preeminent solution for physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional EHR has efficient, one-click templates that enable physicians to thoroughly and efficiently document patient visits based on what they have ordered in the past under similar circumstances, and then make changes with just a few clicks—all improving provider satisfaction. Physician Desktop gives providers an easy way to manage patient populations, by providing complete clinical information from a single screen.

A powerful tool that lets you practice medicine anywhere, anytime. Get meaningful clinical work done whenever and wherever you are with the athenaOne mobile app. Access patient records to prepare for and document exams, create and sign orders, respond to patient cases and more. The app gives you the flexibility to catch up on or get ahead of work during free moments throughout your day. Easily log into the app using touch or Face ID and access a glanceable view of your day. See your schedule, the patients you've prepped for, and review and manage your inbox. A few moments are all you need to get up-to-speed on a patient's history with customizable patient summaries. Access full charts to review everything that's happened since their last visit. Use the clinical inbox to get critical work anywhere, any time. Create and sign orders, view test results, respond to patient cases and more, all with the speed and security of athenaClinicals.