PoliteMail

PoliteMail

PoliteMail Software
SmartCOMM

SmartCOMM

Smart Communications
+
+

Related Products

  • InfoBox
    47 Ratings
    Visit Website
  • BrandMail
    327 Ratings
    Visit Website
  • Connecteam
    10,601 Ratings
    Visit Website
  • Google Workspace
    69,146 Ratings
    Visit Website
  • Axero
    219 Ratings
    Visit Website
  • Haystack
    283 Ratings
    Visit Website
  • CloudFiler
    19 Ratings
    Visit Website
  • CallHub
    427 Ratings
    Visit Website
  • Letsignit
    272 Ratings
    Visit Website
  • Click2Mail
    55 Ratings
    Visit Website

About

Gain Outlook email intelligence, not overload. To measure and improve internal Outlook email broadcasts to employees, corporate communicators send PoliteMail. PoliteMail Software adds email analytics, responsive HTML design, and list management tools to the enterprise email program you already know how to use, Microsoft Outlook and Exchange. PoliteMail makes it easy to create impressive, highly readable corporate communications, with advanced analytics to enable you to discover the email employees actually read, with key metrics to help you improve results over time. PoliteMail offers the ability to not only compose, design and send – but also provides meaningful metrics that will help you to determine the best strategy for all your internal comms needs and all without leaving the familiar interface of Outlook!

About

The SmartCOMM customer communications management (CCM) solution helps enterprises deliver personalized, interactive communications via customers' preferred channels—and at tremendous scale. Designed for the business user, SmartCOMM helps to simplify and standardize work processes leading to improved internal efficiency and ROI. SmartCOMM helps enterprise organizations centrally manage their critical business and customer communications processes. This CCM solution provides a wealth of realized benefits. Future-proof your organization by easily adding new communications channels and seamlessly orchestrating conversations across them. Engage customers with tailored and personalized communications that are brand-consistent, relevant, and provide meaningful value. Reach customers via their preferred channels with omnichannel communications designed to optimize their experience.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their email operations

Audience

Customer Communications Management software that helps companies maximize omnichannel experiences

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing available for Corporate and
Enterprise level accounts
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.2 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Very easy to set up and start using (Outlook plugin). Intuitive user interface; no HTML coding or other advanced skills required for designing great looking emails. Largely drag and drop functionality. Saves time; great pricing and customer service.
  • This software is really easy to setup and use. The template builder helps you a lot to create templates. Metrics is one click away for each blast mail sent.
  • Support from Team. It's very useful for my project completion. Nice learning technology. Ver nice experience i had.
  • The knowledge and helpfulness of representative - he came through in what was a crisis moment for me.

Cons

  • Very occasionally a glitch will occur and Outlook may freeze (not often enough to impact 5-star rating).
  • To centralize the banner on the template I have to do some tests!
  • Few features. Design loading very slow. Performance of the Add in.
  • The help section could use some more eye-catching tutorials.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

PoliteMail Software
Founded: 2006
United States
www.politemail.com

Company Information

Smart Communications
Founded: 2004
United States
www.smartcommunications.com

Alternatives

Proze

Proze

TailoredMail

Alternatives

MailList King

MailList King

Xequte Software
Atomic Email Studio

Atomic Email Studio

AtomPark Software
Elixir Cloud

Elixir Cloud

Elixir Technologies

Categories

Categories

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Not Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Not Supported
Dynamic Content Not Supported
Event Triggered Email Not Supported
Image Library Supported
Landing Pages/Web Forms Not Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Email Tracking Features

A/B Testing Supported
Audience Segmentation Supported
Campaign Management Supported
Event-Based Notifications Not Supported
Location Tracking Supported
Team Management Supported

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Internal Communications Features

App Integration Not Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Not Supported
Content Management Supported
Email Distribution Not Supported
Interactive Content Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Supported
Video Content Not Supported

Integrations

Incept Not Supported
Microsoft 365 Supported
Microsoft Outlook Supported

Integrations

Incept Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Claim PoliteMail and update features and information
Claim PoliteMail and update features and information
Claim SmartCOMM and update features and information
Claim SmartCOMM and update features and information