Plumm vs. Pylon Comparison


Plumm	Pylon	+	+
Learn More Update Features	Visit Website	Add To Compare	Add To Compare



Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux SaaS / Web On-Premises iPhone iPad Android Chromebook
Audience Small to mid-sized businesses		Audience B2B companies
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $7 per user per month Free Version Free Trial		Pricing $59 per month per seat Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software		Reviews/Ratings Read all reviews
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Plumm Founded: 2019 Poland www.plummapp.com		Company Information Pylon United States usepylon.com
Alternatives Front		Alternatives Zendesk
Topicbox		Social Intents
LiveAgent Quality Unit		DevRev
Hiver		Zoom Virtual Agent Zoom Video Communications
Replyco View All		Trengo View All
Categories Email Management Help Desk Team Communication		Categories AI Customer Service Chatbot Conversational AI Conversational Support Customer Communications Management Customer Self-Service Customer Service Help Desk Knowledge Management Live Chat
		Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management Show More Features Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Knowledge Management Features Artificial Intelligence (AI) Cataloging / Categorization Collaboration Content Management Decision Tree Discussion Boards Full Text Search Knowledge Base Management Self Service Portal Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking
Integrations Asana Attio GitHub Google Cloud BigQuery HubSpot CRM HubSpot Service Hub Indent Jira Linear Microsoft Teams Opsgenie PagerDuty Pipedrive Salesforce Slack Snowflake incident.io Show More Integrations View All 1 Integration		Integrations Asana Attio GitHub Google Cloud BigQuery HubSpot CRM HubSpot Service Hub Indent Jira Linear Microsoft Teams Opsgenie PagerDuty Pipedrive Salesforce Slack Snowflake incident.io Show More Integrations View All 16 Integrations
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