Orbox

Orbox

ORBCOM
Orbox Ringover

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Orbox:

About

Simple to setup - Supports several phone models and multiple operators and it’s easily integrated to existent centrals. Easily manage all your phone communications – through an intuitive and nice platform. Route each incoming phone call to the right person/agent at the most appropriate time. Easily record, monitor and listen to all calls conducted by your operation via an intuitive online control panel. Allows you to create unlimited call routes, which you can easily manage in the back office. Customized messages for automatic attendance- setup by extension number, by time or by caller. Redirect incoming calls to predefined numbers and forward busy calls to your queue with the caller's information saved for reference. Conference calling is a powerful feature that can save you time and money when trying to connect 3 or more people.
Ringover:

About

ingover Group is a European SaaS software publisher and telephone operator since 2005. A true expert in business telecoms, since early 2018 it has been offering Ringover, a voice - video - chat - SMS and call centre communication solution, 100% cloud and trusted by 10,000 users. Integrable with business apps and offering real-time statistics, Ringover makes it possible to manage business communications in just a few clicks. Our keys: end-to-end technological expertise, a user-friendly interface and full support at every stage. With Ringover, your business communications are possible anywhere in the world via PCs or smartphones. A standard internet connection is all you need!
Orbox:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Ringover:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Orbox:

Audience

Companies searching for a powerful Call Center solution to improve customer service
Ringover:

Audience

SMEs, remote workers, call centers, sales and support teams
Orbox:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Ringover:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Orbox:

API

Offers API Not Supported
Ringover:

API

Offers API Not Supported
Orbox:

Screenshots and Videos

Ringover:

Screenshots and Videos

Orbox:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Ringover:

Pricing

$44.00/month/user
Free Version Not Supported
Free Trial Supported
Orbox:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Ringover:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Orbox:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Ringover:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Orbox:

Company Information

ORBCOM
Founded: 2002
Portugal
orbcom.pt/our-products/orbox/
Ringover:

Company Information

Ringover
Founded: 2005
France
www.ringover.com
Orbox:

Alternatives

MightyCall

MightyCall

4.8 out of 5 stars
Ringover:

Alternatives

Aircall

Aircall

4.3 out of 5 stars
Orbox:
Yeastar P-Series PBX System

Yeastar P-Series PBX System

Yeastar
4.8 out of 5 stars
Ringover:
CloudTalk

CloudTalk

4.7 out of 5 stars
Orbox:
Thirdlane

Thirdlane

5.0 out of 5 stars
Ringover:
Orbox:
Ringover:
VirtualPBX

VirtualPBX

4.7 out of 5 stars
Orbox:
Ringover:
Orbox:

Categories

Ringover:

Categories

AI Dialers Supported
Auto Dialer Supported
Business VoIP Supported
Call Center Supported
Call Recording Supported
Call Tracking Supported
Cloud PBX Supported
IVR Supported
Productivity Supported
Sales Supported
Sales Dialers Supported
Softphone Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported
Orbox:

Business Phone Systems Features

Call Logging Not Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Not Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Not Supported
Encryption Not Supported
IVR / Voice Recognition Supported
Ring Groups Not Supported
SIP Trunking Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Not Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
IVR / Voice Recognition Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Not Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Not Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported
Ringover:

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Not Supported

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Call Tracking Features

Call Log Not Supported
Call Recording Supported
Call Routing Supported
Caller Identification Not Supported
Campaign Management Not Supported
Conversion Tracking Not Supported
CRM Not Supported
IVR / Voice Recognition Supported
Keyword Tracking Not Supported

Cloud Communication Platform Features

Audio / Video Conferencing Supported
Call Center Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Not Supported
IVR / Voice Recognition Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Not Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Softphone Features

Audio / Video Conferencing Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Supported
VoIP Supported
Orbox:

Integrations

Salesforce Supported
5X Not Supported
Aqore Not Supported
BoldDesk Not Supported
CoRecruit Not Supported
Crelate Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Service Hub Not Supported
Intercom Not Supported
La Growth Machine Not Supported
Modjo Not Supported
Noota Not Supported
Outdoo AI Not Supported
Praiz Not Supported
Raisetalk Not Supported
SQLite Supported
Tracker Not Supported
Zendesk Not Supported
Zoho CRM Not Supported
Ringover:

Integrations

Salesforce Supported
5X Supported
Aqore Supported
BoldDesk Supported
CoRecruit Supported
Crelate Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Service Hub Supported
Intercom Supported
La Growth Machine Supported
Modjo Supported
Noota Supported
Outdoo AI Supported
Praiz Supported
Raisetalk Supported
SQLite Not Supported
Tracker Supported
Zendesk Supported
Zoho CRM Supported
Orbox:
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Ringover:
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