Related Products
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About
Optiwe helps you scale your customer service and sales teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal. Do you want to serve your customers better and sell more? Stop using expensive solutions from the past decade. In Optiwe, every feature is AI-first and it's designed to help you optimize your digital interactions with customers. With Optiwe, you can train your AI Assistant one time and deploy it with few clicks to every modern digital channel like your Website, WhatsApp, Facebook, Alexa and Google Assistant. Optiwe analyzes every conversation and creates notifications to your customer service teams when a customer is frustrated or when there is a sell opportunity. Augment your reps with AI. During live chat sessions between your customers and your customer service teams, Optiwe provides AI recommendations.
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About
Plura is an AI-first omnichannel conversational automation platform that lets businesses design, deploy, and scale intelligent voice, SMS/RCS, and web chat agents that handle inbound and outbound customer interactions with context-aware, stateful memory, built-in compliance, and carrier-grade infrastructure so every conversation is personalized and continuity is maintained across channels. It includes a no-code drag-and-drop workflow builder for visual design of adaptive conversation flows, an AI predictive dialer for automated outreach, a Unified AI Inbox that consolidates and preserves full interaction history across calls, texts, and chats, and enterprise-grade compliance and security features such as SOC 2, HIPAA, ISO certifications, real-time TCPA/DNC scrubbing, and audit trails to support regulated industries. Plura’s agents can automate tasks like lead qualification, appointment scheduling, reminders, support routing, surveys, follow-ups, and notifications.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
For call centers, this digital software app will help automate customer service-client interactions for better call center experience.
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Audience
Enterprise sales, support, and customer engagement teams that want an AI-powered conversational automation platform to run compliant, memory-driven voice, SMS, and chat interactions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOptiwe
United States
optiwe.com
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Company InformationPlura
Founded: 2022
United States
www.plura.ai/
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Alternatives |
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Categories |
Categories |
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Integrations
Airtable
Alexa Smart Properties
Cal.com
Facebook
Facebook Messenger
Google Sheets
HubSpot CRM
Intercom
Make
Meta AI
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Integrations
Airtable
Alexa Smart Properties
Cal.com
Facebook
Facebook Messenger
Google Sheets
HubSpot CRM
Intercom
Make
Meta AI
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