OneNumber

OneNumber

Vasudev
+
+

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About

Connect multiple phone numbers with your virtual number & never miss a call again. Let your team handle many calls at a time. OneNumber with welcome greetings through IVR and a personalized experience with self-help and the virtual receptionist is ready. Connects the callers directly with the department based on their IVR menu inputs. Bring mobility to your team's call handling as calls are forwarded directly to your employee's phone number. Track and monitor all your employee's performance down to each customer call and their performance. It gives access to detailed reports of your customer calls and get daily insights with up-to-date agents and call information. Monitor your business calls and team performance with timely recorded customer conversations. OneNumber calls placed at your virtual phone number are sent to your or your agent's number directly. No need to sit at their landline or office desk to answer calls.

About

Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Teams, and businesses interested in a tool to handle and forward many calls

Audience

Call Center solution for companies

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$6.90 per user per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Vasudev
India
www.vasudev.com

Company Information

SIMPSY
Singapore
voice.simpsy.com

Alternatives

Alternatives

Orbox

Orbox

ORBCOM
SendMyCall

SendMyCall

EZphone Systems

Categories

Categories

Call Center Supported

Call Center Features

Blended Call Center Not Supported
Call Logging Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
LinkedIn Supported
Pinterest Supported
Skype Supported
Truecaller Supported
WhatsApp Supported
X (Twitter) Supported
YouTube Supported

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
LinkedIn Not Supported
Pinterest Not Supported
Skype Not Supported
Truecaller Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Claim OneNumber and update features and information
Claim OneNumber and update features and information
Claim SIMPSY Voice and update features and information
Claim SIMPSY Voice and update features and information