Audience
Call Center solution for companies
About SIMPSY Voice
Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.
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Pricing
Starting Price:
$6.90 per user per month
Integrations
No integrations listed.
Company Information
SIMPSY
Singapore
voice.simpsy.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
SIMPSY Voice Frequently Asked Questions
SIMPSY Voice Product Features
Call Center
Call Logging
Supported
Inbound Call Center
Supported
Blended Call Center
Not Supported
Call Recording
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
