Okappy vs. ServiceBench Comparison


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About Okappy is a B2B workforce management platform which applies social and market networking technology to a real business need. The need to communicate and collaborate when working with employees at different locations, multiple subcontractors and for different customers.	About Transform your business with industry leading field service management software. ServiceBench has what you need to connect your entire network, simplify your processes and increase your productivity. Platform powerful enough to manage your entire business. All different types of repairs. Manage your techs, customers, work in flight, parts ordering, claiming & invoicing. Being used today by large organizations to power their enterprise. World class solution to manage the entire customer experience. Provide your customers with a convenient, seamless service experience connected with technology. From the time the customer schedules a job until it's complete, everyone is aware of most current status of repair. Provides enterprise tools with complete historical and up to date information for business and individual service events. Drive first call completes, customer satisfaction, productivity and profitability. Schedule follow up visits onsite.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies with 5 or more employees	Audience Businesses searching for a solution to improve their customer experience
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $44.00/month/user Pricing is per employee per month. We don't charge a licence fee so you can log in on as many different devices as required. Unlike other software, due to Okappy's unique network, you can invite customers and subcontractors on to the platform and manage work at no extra cost We also offer a discount if paid yearly in advance. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Okappy Founded: 2015 United Kingdom www.okappy.com	Company Information Asurion Services www.asurion.com/servicebench/
Alternatives OPOC	Alternatives Salesforce Agentforce Field Service Salesforce
UtilizeCore	IFS Field Service Management IFS
Fieldcode	Fieldpoint
Aeromark	Repair-CRM E-Software
ProWorks View All	NewWaySERVICE OroLogic Inc. View All
Categories Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported Service Dispatch Supported Tradesman Job Management Supported
Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Not Supported Mobile Access Not Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Not Supported Scheduling Not Supported Service History Tracking Supported Time Clock Not Supported Work Order Management Supported	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Not Supported Time Clock Supported Work Order Management Supported Show More Features Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Not Supported Customer Database Not Supported Inventory Control Supported Job Management Not Supported Job Tracking Not Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Not Supported Technician Management Not Supported Work Order Management Supported
Integrations Microsoft Excel Supported QuickBooks Online Supported Rossware Not Supported ServiceWorks Not Supported Xero Supported View All 4 Integrations	Integrations Microsoft Excel Not Supported QuickBooks Online Not Supported Rossware Supported ServiceWorks Supported Xero Not Supported View All 2 Integrations
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