BigChange
BigChange is the complete Job Management Platform that’s helping field service businesses across the UK to win more work, take control of their operations and deliver winning customer experiences.
Bringing customer relationship management (CRM), job scheduling, live tracking, field resource management, financial management and business intelligence into one simple to use and easy to integrate platform, BigChange liberates you from inefficient paper-based processes and the complexity of multiple different technology systems that hold your business back.
Loved by office and field teams alike, our customers are achieving industry-leading results and return on investment. The BigChange team is committed to customer success and no matter your sector or whether you have a mobile workforce of 10 or 100, we’re here to make a big difference to the way you work and to help your business grow stronger.
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Fieldcode
Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce.
The platform uses automation and AI-powered service actions to support scheduling, dispatching, route optimization, SLA management, parts logistics, and field workflows. Work can be assigned based on skills, availability, location, priority, SLAs, parts, and service requirements.
IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration.
Additional capabilities include offline mobile workflows, customer self-service, asset and inventory management, Voice AI, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
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Plexxis Software
Plexxis serves subcontractors who seek tight team cohesion and high performance backed and fully supported by knowledgeable in-house services.
Coupling cloud construction management software, on-premise and hosted solutions, we unite operations, estimating, accounting and field apps on a single technology stack that enables live feedback between bidding, field and finance.
With more than 30 years of experience, our solutions have been uniquely shaped to serve subcontractors ONLY. As a result, we have a first-hand understanding that the communications between your systems, spreadsheets, and apps MUST be transparent... and that means moving PAST integration to create a seamless and efficient environment for projects management, accounting, estimating and production.
With Plexxis, there are NO “bolt-ons” and no requirement to purchase outside systems. We simply deliver a high-efficiency workflow across all specialty subcontractors’ functions - simply.
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Mobile Resource Manager
Job Cost Inc.'s Mobile Resource Manager is a robust field service management platform that streamlines workflow by reducing data-entry and physical paperwork. Built on Microsoft SQL, this fully scalable solution features drag-and-drop scheduling, customizable color-coded status, one-click service call detail, equipment and location tracking, and service call history. Available for iOS and Android, Job Cost Inc.'s Mobile Resource Manager delivers real-time, 2-way communication that allows users to leverage existing resources (subcontractors, people, and equipment) more effectively and efficiently.
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