Audience

IT & Telecom service providers running their own engineers, subcontractors, and service partners across distributed, SLA-driven field operations.

About Fieldcode

Fieldcode is a Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce.

Zero-Touch FSM automates scheduling and dispatching based on skills, availability, location, priority, SLAs, parts, and service requirements. Fieldcode combines Zero-Touch Dispatch, One Workforce, and SLA + Parts Logistics to reduce manual coordination.

IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration.

Additional capabilities include route optimization, offline mobile workflows, customer self-service, AI-powered service actions, asset and inventory management, and integrations with ITSM, ERP, CRM, and OSS/BSS systems.

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Pricing

Starting Price:
$25 per user per month
Pricing Details:
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Trial:
Free Trial available.

Integrations

API:
Yes, Fieldcode offers API access
See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Fieldcode
Founded: 2001
Germany
fieldcode.com

Videos and Screen Captures

Play Video Fieldcode Smart Field Service Management Software & Mobile App (FMA) Fieldcode Optimizer for route planning and optimization Fieldcode Asset Management Fieldcode Field Service management software | Ticket view & FMA (mobile app) Fieldcode named a Representative Vendor in the 2026 Gartner® Market Guide for Field Service Management Fieldcode named Exemplary in the 2026 ISG Buyers Guide™ for Field Service Emerging Providers
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Fieldcode Frequently Asked Questions

Q: What kinds of users and organization types does Fieldcode work with?
Q: What languages does Fieldcode support in their product?
Q: What kind of support options does Fieldcode offer?
Q: What other applications or services does Fieldcode integrate with?
Q: Does Fieldcode have an API?
Q: Does Fieldcode have a mobile app?
Q: What type of training does Fieldcode provide?
Q: Does Fieldcode offer a free trial?
Q: How much does Fieldcode cost?

Fieldcode Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Quotes / Estimates

IoT

Application Development
Big Data Analytics
Configuration Management
Connectivity Management
Data Collection
Data Management
Device Management
Performance Management
Prototyping
Visualization

Predictive Analytics

AI / Machine Learning
Demand Forecasting
For Healthcare
Benchmarking
Data Blending
Data Mining
For Education
Modeling & Simulation
Sentiment Analysis

Route Planning

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling
Resource Scheduling
Calendar Management
Class Scheduling
Interview Scheduling
Meeting Room Booking
Payment Processing
Reservations
Room Booking Management

Service Dispatch

Billing & Invoicing
Call Center Management
Contract Management
Customer Database
Inventory Control
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Self Service Portal
Service History Tracking
Technician Management
Work Order Management

Tradesman Job Management

Contract Management
Dispatch Management
For Field Service Businesses
Reporting
Scheduling
Time Tracking
Customer Database
For Builders
For Electricians
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting

Fieldcode Verified User Reviews

Write a Review
  • A Fieldcode User
    Automation Lead
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Implementation Pain/Gain Ratio"

    Posted 2025-03-07

    Pros: Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected!

    Cons: Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well.

    Overall: Value for money and the calmness of the implementation has been top, top, top! Much better experience than MS Dynamics Field Service which we have used before.

    Read More...
  • Markus F.
    Executive Partner
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All our work is scheduled with Fieldcode "

    Posted 2024-01-19

    Pros: We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer.

    Cons: At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.

    Overall: We have to deal with many different customers and for every one of them we have a different process. The tool helps us greatly to distinguish what is necessary for which customer.

    Read More...
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