Fieldcode

Fieldcode

5.0 out of 5 stars
Fieldcode IFS Field Service Management

Related Products

  • Connecteam
    4.6 out of 5 stars 10,769 Ratings
    Visit Website for Connecteam
  • WEX Field Service Management
    4.6 out of 5 stars 67 Ratings
    Visit Website for WEX Field Service Management
  • TIMi
    4.9 out of 5 stars 68 Ratings
    Visit Website for TIMi
  • Descartes Fleet Performance Management
    4.3 out of 5 stars 40 Ratings
    Visit Website for Descartes Fleet Performance Management
  • CXT Software
    4.6 out of 5 stars 70 Ratings
    Visit Website for CXT Software
  • RouteGenie
    4.6 out of 5 stars 49 Ratings
    Visit Website for RouteGenie
  • Visual Planning
    4.5 out of 5 stars 120 Ratings
    Visit Website for Visual Planning
  • EcholoN
    4.8 out of 5 stars 50 Ratings
    Visit Website for EcholoN
  • RaimaDB
    4.8 out of 5 stars 12 Ratings
    Visit Website for RaimaDB
  • TRACTIAN
    4.8 out of 5 stars 139 Ratings
    Visit Website for TRACTIAN
Fieldcode:

About

Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce. The platform uses automation and AI-powered service actions to support scheduling, dispatching, route optimization, SLA management, parts logistics, and field workflows. Work can be assigned based on skills, availability, location, priority, SLAs, parts, and service requirements. IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration. Additional capabilities include offline mobile workflows, customer self-service, asset and inventory management, Voice AI, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
IFS Field Service Management:

About

IFS Field Service Management (FSM) is a best-in-class field service solution for enterprises. IFS FSM provides a comprehensive set of functions for optimizing resources along the service lifecycle. These include contact center, contract and warranty management, knowledge and project management, planning and scheduling optimization, mobile functionality, customer and partner portals, billing, service parts inventory, and returns and repairs processing.
Fieldcode:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
IFS Field Service Management:

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Fieldcode:

Audience

IT & Telecom service providers running their own engineers, subcontractors, and service partners as one workforce across distributed, SLA-driven field operations.
IFS Field Service Management:

Audience

Service-based organizations
Fieldcode:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
IFS Field Service Management:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fieldcode:

API

Offers API Supported
IFS Field Service Management:

API

Offers API Not Supported
Fieldcode:

Screenshots and Videos

IFS Field Service Management:

Screenshots and Videos

Fieldcode:

Pricing

$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user
Business: $45 per month per user
Enterprise: $65 per month per user
Free Version Not Supported
Free Trial Supported
IFS Field Service Management:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Fieldcode:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5
IFS Field Service Management:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fieldcode:

Pros & Cons from Real Users

Pros

  • Implementation was very smooth and fast considering that it is a software used by so many people in day to day operations. We were initially hesitant but after some days we achieved already huge benefits for technicians as well as dispatchers. User acceptance was much higher than expected!
  • We have set multiple workflows in the tool which do allow us to handle various projects. We use Fieldcode to plan our tickets and have the field technicians report their work. It’s connected to many of our customer systems to transfer the tickets into Fieldcode which saves us a lot of manually data transfer.

Cons

  • Fieldcode has no billing/invoicing module which would have helped us but we connected a third party software to Fieldcode via API and it worked well.
  • At times it takes long for new features to be implemented. I find it complicated to get new things added if it’s not part of the standard software.
Fieldcode:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
IFS Field Service Management:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
Fieldcode:

Company Information

Fieldcode
Founded: 2001
Germany
fieldcode.com
IFS Field Service Management:

Company Information

IFS
Founded: 1983
United States
www.ifsworld.com/en-na/
Fieldcode:

Alternatives

IFS Field Service Management:

Alternatives

Fieldcode:
IFS Field Service Management:
Fieldcode:
IFS Field Service Management:
FSM Grid

FSM Grid

FSM Global
Fieldcode:
Field Force Tracker

Field Force Tracker

Rapidsoft Systems
5.0 out of 5 stars
IFS Field Service Management:
Fieldcode:
IFS Field Service Management:
The Service Program

The Service Program

Westrom Software
Fieldcode:

Categories

IoT Supported
Route Planning Supported
Scheduling Supported
Service Dispatch Supported
IFS Field Service Management:

Categories

HVAC Supported
IT Service Supported
Pest Control Supported
Scheduling Supported
Service Dispatch Supported
Fieldcode:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Not Supported
Class Scheduling Not Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Not Supported
For Field Service Businesses Supported
For HVAC Not Supported
For Plumbers Not Supported
For Roofers Not Supported
Invoicing Not Supported
Job Tracking Not Supported
Payments Not Supported
Quoting Not Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Predictive Analytics Features

AI / Machine Learning Supported
Benchmarking Not Supported
Data Blending Not Supported
Data Mining Not Supported
Demand Forecasting Supported
For Education Not Supported
For Healthcare Supported
Modeling & Simulation Not Supported
Sentiment Analysis Not Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Supported
Territory Management Supported
IFS Field Service Management:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

IT Service Features

Contract Management Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Management Supported
Release Management Supported
Self Service Portal Supported
Service Catalog Supported
Service Reporting Supported
Ticket Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Supported
Dispatch Management Supported
Fleet Management Supported
Inventory Control Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported
Fieldcode:

Integrations

Field Nation Supported
Dynamics 365 Commerce Supported
Help Lightning Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
IFS Not Supported
Microsoft Azure Not Supported
QuickBooks Accountants Supported
Salesforce Supported
ServiceNow Supported
Zoho CRM Supported
monday AI work platform Supported
IFS Field Service Management:

Integrations

Field Nation Supported
Dynamics 365 Commerce Not Supported
Help Lightning Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
IFS Supported
Microsoft Azure Supported
QuickBooks Accountants Not Supported
Salesforce Not Supported
ServiceNow Not Supported
Zoho CRM Not Supported
monday AI work platform Not Supported
Fieldcode:
Claim Fieldcode and update features and information
Claim Fieldcode and update features and information
IFS Field Service Management:
Claim IFS Field Service Management and update features and information
Claim IFS Field Service Management and update features and information