Technisoft Service ManagerTechniSoft
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Related Products
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About
Fieldcode is an AI-powered Zero-Touch Field Service Management platform that automates field service operations from request to resolution. With a strong focus on IT and Telecom service providers, Fieldcode helps organizations run their own engineers, subcontractors, and service partners as one workforce.
The platform uses automation and AI-powered service actions to support scheduling, dispatching, route optimization, SLA management, parts logistics, and field workflows. Work can be assigned based on skills, availability, location, priority, SLAs, parts, and service requirements.
IT use cases include break/fix, IMAC, device swaps, installations, maintenance, and multi-site support. Telecom use cases include FTTH/FTTx, CPE, network maintenance, and fault restoration.
Additional capabilities include offline mobile workflows, customer self-service, asset and inventory management, Voice AI, and integrations with ITSM, ERP, CRM, OSS/BSS, and other business systems.
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About
Service Manager , Technisoft's flagship product, is a Sage Endorsed Solution that has been the recipient of multiple "Sage Accpac Product of the Year" awards. Technisoft is a Sage Endorsed Development Partner providing Service and Maintenance software solutions for more than 28 years. Service Manager, our flagship product, can help manage the resources, products and services your business offers. Access your data locally or from the field using mobile or Web technologies to save time, lower expenses, monitor profitability, increase productivity, and most importantly, improve customer satisfaction. Service Manager is fully integrated to the Sage 300 accounting suite, providing true accountability from a central point. Technisoft provides multi-award winning software solutions for field service, contracting, job cost management, preventative maintenance or general equipment servicing.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
IT & Telecom service providers running their own engineers, subcontractors, and service partners as one workforce across distributed, SLA-driven field operations.
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Audience
Companies of all sizes and enterprises in need of a solution to improve their operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$25 per user per month
Fieldcode offers three pricing tiers:
Start: $25 per month per user Business: $45 per month per user Enterprise: $65 per month per user
Free Version
Not Supported
Free Trial
Supported
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Pricing
$3295.00/one-time
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFieldcode
Founded: 2001
Germany
fieldcode.com
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Company InformationTechniSoft
Founded: 1987
Australia
www.technisoft.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Supported
Calendar Management
Not Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Supported
Group Scheduling
Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Supported
Online Scheduling
Supported
Payment Processing
Not Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Supported
Room Booking Management
Not Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Tradesman Job Management Features
Contract Management
Supported
Customer Database
Not Supported
Dispatch Management
Supported
For Builders
Not Supported
For Electricians
Not Supported
For Field Service Businesses
Supported
For HVAC
Not Supported
For Plumbers
Not Supported
For Roofers
Not Supported
Invoicing
Not Supported
Job Tracking
Not Supported
Payments
Not Supported
Quoting
Not Supported
Reporting
Supported
Scheduling
Supported
Time Tracking
Supported
Predictive Analytics Features
AI / Machine Learning
Supported
Benchmarking
Not Supported
Data Blending
Not Supported
Data Mining
Not Supported
Demand Forecasting
Supported
For Education
Not Supported
For Healthcare
Supported
Modeling & Simulation
Not Supported
Sentiment Analysis
Not Supported
Route Planning Features
Capacity Planning
Supported
Drag & Drop Scheduling
Supported
Driver Management
Supported
Emergency Dispatch
Supported
GPS Tracking
Supported
Performance Metrics
Supported
Route Costing
Supported
Territory Management
Supported
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Scheduling Features
Alerts/Notifications
Supported
Appointment Scheduling
Supported
Automated Scheduling
Not Supported
Calendar Management
Supported
Class Scheduling
Not Supported
Employee Scheduling
Supported
Facility Scheduling
Supported
Group Scheduling
Supported
Interview Scheduling
Not Supported
Meeting Room Booking
Not Supported
Multi-Location
Not Supported
Online Scheduling
Not Supported
Payment Processing
Not Supported
Real-time Scheduling
Supported
Reservations
Not Supported
Resource Scheduling
Supported
Room Booking Management
Supported
Service Dispatch Features
Billing & Invoicing
Supported
Call Center Management
Supported
Contract Management
Supported
Customer Database
Supported
Inventory Control
Supported
Job Management
Supported
Job Tracking
Supported
Mobile Access
Supported
Routing
Supported
Scheduling
Supported
Self Service Portal
Not Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
Billing and Invoicing Features
Billing Portal
Supported
Contact Database
Supported
Contingency Billing
Not Supported
Customer Portal
Supported
Customizable Invoices
Supported
Dunning Management
Supported
Hourly Billing
Supported
Invoice History
Supported
Mobile Payments
Not Supported
Multi-Currency
Supported
Online Invoicing
Supported
Online Payments
Supported
Payment Processing
Supported
Project Billing
Not Supported
Recurring/Subscription Billing
Not Supported
Service Ticket Billing
Supported
Tax Calculator
Supported
Employee Scheduling Features
Appointment Management
Supported
Automated Scheduling
Not Supported
Calendar Management
Supported
Employee Database
Supported
Group Scheduling
Supported
Messaging
Supported
Mobile Access
Supported
Payroll Management
Supported
Reporting/Analytics
Supported
Resource Management
Supported
Schedule Distribution
Supported
Scheduling
Supported
Shift Scheduling
Not Supported
Shift Swapping
Supported
Time Clock
Supported
Time Tracking
Supported
Vacation / Leave Tracking
Supported
Equipment Maintenance Features
Customer Database
Supported
Dispatch Management
Supported
Equipment Tracking
Supported
Inventory Control
Supported
Job Management
Supported
Maintenance Scheduling
Supported
Warranty Tracking
Supported
Work Order Management
Supported
Maintenance Management Features
Asset Tracking
Supported
Billing & Invoicing
Supported
Calibration Management
Not Supported
Dispatch Management
Supported
Inventory Control
Supported
Inventory Management
Supported
Key & Lock Management
Not Supported
Mobile Access
Supported
Planning Calendar
Supported
Predictive Maintenance
Supported
Preventive Maintenance
Supported
Purchasing
Supported
Scheduling
Supported
Service History Tracking
Supported
Technician Management
Supported
Work Order Management
Supported
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Integrations
Dynamics 365 Commerce
Supported
Field Nation
Supported
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
QuickBooks Accountants
Supported
Salesforce
Supported
ServiceNow
Supported
Zoho CRM
Supported
monday AI work platform
Supported
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Integrations
Dynamics 365 Commerce
Not Supported
Field Nation
Not Supported
HubSpot CRM
Not Supported
HubSpot Customer Platform
Not Supported
QuickBooks Accountants
Not Supported
Salesforce
Not Supported
ServiceNow
Not Supported
Zoho CRM
Not Supported
monday AI work platform
Not Supported
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