Mindcat Assets

Mindcat Assets

Mindcat Technology Consultants FZE
Mindcat Desk

Mindcat Desk

Mindcat Technology Consultants FZE
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About

Mindcat Assets is an IT asset management system for organizations that need to assign and track devices, equipment, software licenses and employee records. IT teams can create an inventory, associate each asset or license seat with a named employee, collect acknowledgment signatures, and record assignment, return, warranty, purchase and renewal information. Employee self-service workflows support requests and acknowledgments, while HR and IT can use offboarding steps to review outstanding items and document asset returns. The product supports barcode and QR identification, transfers, approval workflows and reports for tracking inventory and upcoming renewals. It can connect to identity and device-management tools to import employee or device data. Hosting is available in the UAE or Saudi Arabia, as well as on a customer's own infrastructure. Mindcat Assets is intended for IT and HR teams managing company equipment and software entitlements through employee lifecycle events.

About

Mindcat Desk is a cloud-based help desk and service desk application for Gulf support teams. Requests received by email, phone or a customer portal become tracked tickets with reference numbers, assigned owners, priorities, status updates and service-level deadlines. Teams can configure response and resolution targets around their workdays, hours and local calendars, and use queues, escalations, saved replies and reports to manage service commitments. Customers can follow requests through a portal and search a help centre in Arabic and English. The agent interface supports English and partial Arabic, with right-to-left layout. Hosting options include vendor-managed environments in the UAE or Saudi Arabia and deployment in a customer's cloud or data centre. The product is aimed at IT service desks, MSPs and other organizations handling support requests under response-time commitments.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT and HR teams at UAE and Saudi companies

Audience

Service and support teams in the Gulf

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

AED 5/user/month
Monthly pricing is per person with at least one asset or licence seat checked out: AED/SAR 5 for the first 100 people, then AED/SAR 3 for people 101–300, AED/SAR 2 for 301–1,000, and AED/SAR 1 above 1,000. Shared hosting has a AED/SAR 600 monthly minimum. One-time setup starts at AED/SAR 3,900 for up to 100 people; setup costs increase by band. Dedicated hosting is priced at twice the per-person rates; customer-cloud deployment is 0.75 times those rates, with a AED/SAR 1,999 monthly minimum for either option. Annual prepayment reduces recurring charges by 15%. Prices exclude applicable UAE and Saudi VAT; labels and printers are separate.
Free Version Not Supported
Free Trial Not Supported

Pricing

AED/SAR 99/user/month
AED/SAR 99 per agent monthly for 1–5 agents; AED/SAR 69 for 6–20, AED/SAR 49 for 21–50, and AED/SAR 39 for 51+ agents. Shared hosting has a five-agent minimum (AED/SAR 495/month). Vendor-managed dedicated hosting is priced at twice the agent rate, with a AED/SAR 2,999 monthly minimum. Customer-cloud or data-centre deployment is priced at 0.75× the agent rate, plus the customer's cloud bill, with a AED/SAR 2,999 monthly minimum. One-time setup fees range from AED/SAR 4,900 to AED/SAR 39,900 depending on agent count. Annual prepayment receives a 15% discount; VAT is excluded.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

Company Information

Mindcat Technology Consultants FZE
Founded: 2022
United Arab Emirates
mindcat.ai

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Categories

Categories

Help Desk Supported

Integrations

Google Workspace Supported
Active Directory Supported
Jamf Pro Supported
Microsoft 365 Not Supported
Microsoft Intune Supported
Salesforce Not Supported
Slack Not Supported

Integrations

Google Workspace Supported
Active Directory Not Supported
Jamf Pro Not Supported
Microsoft 365 Supported
Microsoft Intune Not Supported
Salesforce Supported
Slack Supported
Claim Mindcat Assets and update features and information
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