wolkvox

wolkvox

Microsyslabs
+
+

Related Products

  • uContact
    78 Ratings
    Visit Website
  • CallShaper
    25 Ratings
    Visit Website
  • Twilio Flex
    49 Ratings
    Visit Website
  • Intradiem
    91 Ratings
    Visit Website
  • CallTrackingMetrics
    841 Ratings
    Visit Website
  • Local Measure Engage
    16 Ratings
    Visit Website
  • IBM watsonx Assistant
    639 Ratings
    Visit Website
  • Squaretalk
    172 Ratings
    Visit Website
  • Twilio Voice
    409 Ratings
    Visit Website
  • CallFinder
    40 Ratings
    Visit Website

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
SaaS / Web
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want a powerful contact center solution

Audience

Businesses looking for a cloud-based call center management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Mitel Networks
Founded: 1973
Canada
www.mitel.com/products/applications/contact-center/micontact-center-business

Company Information

Microsyslabs
Founded: 2013
Colombia
www.wolkvox.com

Alternatives

Alternatives

uContact

uContact

net2phone
uContact

uContact

net2phone

Categories

Categories

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

CallFinder
CommunityWFM
Creovai
Daisee
Dialogflow
Gong
OfficeWatch Call Reporting
PBXDom
Verint Workforce Engagement
WebRezPro

Integrations

CallFinder
CommunityWFM
Creovai
Daisee
Dialogflow
Gong
OfficeWatch Call Reporting
PBXDom
Verint Workforce Engagement
WebRezPro
Claim MiContact Center Business and update features and information
Claim MiContact Center Business and update features and information
Claim wolkvox and update features and information
Claim wolkvox and update features and information