LinkLive

LinkLive

Revation Systems
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About

Say goodbye to fragmented disconnected experiences. With LinkLive, everything you need for next-generation digital engagement is now in one web-based platform. The digital workplace is here and is as flexible as you need it to be. LinkLive lets your teams securely engage customers from anywhere, anytime, and on the devices, you use each day. No downloads are required. We make & secure intelligent customer connections to help people live healthier lives and to achieve financial security. Enable your customer service teams with a full suite of AI-enabled communication modes, chat, text, calling, and video conference in one central location. Switch between modes on the fly, share files, co-browse, and schedule a follow-up without switching applications. Let chatbots take the small tasks, allowing agents to stay focused on solving customer challenges. Utilize a variety of tools to measure contact center data, monitor agent performance, and plan to schedule for peak call times.

About

Imagine if your customers could seamlessly communicate with your business how they want to. Calling, SMS, messaging, social, and chat all unified in one interface with one goal: simplifying communication. You’ll want to see what we have in store. With Vonix, you’ll be able to call, text, social message and chat using your business profile from one mobile app. You’ll access all your business phone features as if you were in the office, using your business number from your cell phone. Text or message your customers, and transfer whole conversations with the internal collaboration features. Sync conversations into your customer records and keep everyone in the loop. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Improve satisfaction and get faster resolutions by enabling customers to communicate via their preferred method.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses interested in an AI web-based platform to engage with their customers and members anywhere

Audience

Small to mid-sized businesses and call centers

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$29.99 per user per month
per user, per month on annual billing plus taxes & fees monthly billing $34.99/user
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Revation Systems
United States
revation.com/linklive/

Company Information

Vonix
Founded: 2019
United States
www.vonix.io

Alternatives

RichCall

RichCall

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RingCentral RingEX

RingCentral
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Live Assist for Microsoft Dynamics 365

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Intermedia Unite

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Intermedia
Edify

Edify

Edify Labs

Categories

Categories

Business VoIP Supported
Cloud PBX Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Supported
Fax Management Supported
File Sharing Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

AgencyZoom Not Supported
Filevine Not Supported
QQCatalyst Not Supported
Vertafore AMS360 Not Supported

Integrations

AgencyZoom Supported
Filevine Supported
QQCatalyst Supported
Vertafore AMS360 Supported
Claim LinkLive and update features and information
Claim LinkLive and update features and information
Claim Vonix and update features and information
Claim Vonix and update features and information