4.6 out of 5 stars
(2944 Ratings)
Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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RingCentral RingEX
4.7 out of 5 stars
(7 Ratings)
RingCentral RingEX is a powerful cloud-based phone system that helps optimize your business communications. Providing enterprise-grade business communication tools for voice, fax, text, and video as well as bring your own device to work (BYOD) capability, RingCentral RingEX enables you to work where you want and how you want. Core features of RingCentral RingEX include auto-recording, conferencing, and unlimited long-distance and local calling. RingCentral RingEX's call management features can also be customized by configuring call forwarding, answering rules, message alerts, and missed-call notifications.
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Dialpad Connect
4.5 out of 5 stars
(18 Ratings)
Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. Designed for businesses of all sizes, Dialpad Connect delivers enterprise-grade reliability with 100% uptime SLA and robust disaster recovery. Security and privacy are core priorities, meeting standards like GDPR, HIPAA, and SOC 2 compliance. Dialpad Connect helps companies elevate customer experiences while boosting team productivity.
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Ooma Office
4.8 out of 5 stars
(104 Ratings)
Ooma Office is an award-winning, easy to adopt and affordable business VoIP solution for any size business. Whether you have 2, 20, or 200 employees, Ooma provides advanced voice and collaboration features that are flexible and scalable.
Ooma Office combines the ability to have unlimited lines for your business and an easy do-it-yourself setup with no contracts or long-term commitments. This makes it easy for a small business to scale its office phone system with Ooma as its business grows.
Customers have their choice of hardware – conventional analog phones, IP phones, virtual service through Mobile and Desktop apps, or any combination of the three. Ooma offers a full suite of business phone features designed to deliver a flawless communications experience. Advanced features such as a virtual receptionist, ring groups, call parking and multi-site access combine to make small businesses sound big.
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