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About

Manage all your products, teams and processes in one platform (digital, call center, or field agent driven). Never, ever miss a sales opportunity. In most B2C businesses, the prospect-to-customer journey is never straightforward. In fact, there isn’t just one path-to-closure. There are multiple sales journeys, involving different channels, processes, teams, and touchpoints. LeadSquared connects them all – processes, distributed teams, and touchpoints – to give you one complete end-to-end sales execution platform – for your digital teams, call center agents, feet-on-street teams (sales, partner onboarding, service), and operations. LeadSquared cuts down all the noise that your teams constantly wade through and allows them just to focus on just their next task, enhancing their efficiency and helping them sell more. No-code sales process builder. Sketch the best-possible sales workflows for your different products & teams. The sales processes are dynamic and completely flexible.

About

The modern call center isn’t a call center. It’s a network of virtual, on-demand agents delivering unmatched scale and flexibility. Liveops gives businesses access to an experienced, on-demand workforce to provide virtual call center services that can scale during high-traffic periods without missing a beat. We look past geographical limits to source our agents based on their skills, education and industry work experience, so you can rest assured that they’re prepared to represent your brand in the best possible light. Our network of 20,000 domestic agents isn’t limited by business hours or geography, so we can source the most qualified people, period. This drives flexibility at scale that can transform your customer service. We’ve reinvented the customer service model—cutting out idle time and overhead—and led the industry in flex agent service for more than 18 years. Here’s what people are saying about us.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a sales CRM platform

Audience

Companies of all sizes searching for a powerful Call Center solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$25 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • #1- LeadSquared is the most versatile business software. #2- It offers the best marketing analytics. #3- It allows the organization to conduct email and social media campaigns in an automatic format. #4- Support team is very helpful.

Cons

  • #1- For us, their CRM structure is not up to the mark. #2- Subscription charges are high.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

LeadSquared
Founded: 2012
India
www.leadsquared.com

Company Information

Liveops
Founded: 2000
United States
liveops.com

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Categories

CRM Supported
Field Sales Supported
Healthcare CRM Supported
Hotel CRM Supported
Insurance CRM Supported
Lead Capture Supported
Lead Management Supported
Sales Supported
Sales Acceleration Supported

Categories

Call Center Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Not Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Integrations

Salesforce Supported
Zendesk Supported
Cloud Dial Supported
Conext Supported
EasyGoIVR Supported
Emailable Supported
Evidence Supported
InboxCRM by AppEQ Supported
LiveChat Supported
Microsoft Outlook Supported
Quickwork Supported
SanCCS Supported
Shopify Supported
Unbounce Supported
Wufoo Supported
X (Twitter) Supported
Xoxoday Supported
Zoho CRM Not Supported

Integrations

Salesforce Supported
Zendesk Supported
Cloud Dial Not Supported
Conext Not Supported
EasyGoIVR Not Supported
Emailable Not Supported
Evidence Not Supported
InboxCRM by AppEQ Not Supported
LiveChat Not Supported
Microsoft Outlook Not Supported
Quickwork Not Supported
SanCCS Not Supported
Shopify Not Supported
Unbounce Not Supported
Wufoo Not Supported
X (Twitter) Not Supported
Xoxoday Not Supported
Zoho CRM Supported
Claim LeadSquared and update features and information
Claim LeadSquared and update features and information
Claim Liveops and update features and information
Claim Liveops and update features and information