Audience

Companies of all sizes searching for a powerful Call Center solution

About Liveops

The modern call center isn’t a call center. It’s a network of virtual, on-demand agents delivering unmatched scale and flexibility. Liveops gives businesses access to an experienced, on-demand workforce to provide virtual call center services that can scale during high-traffic periods without missing a beat. We look past geographical limits to source our agents based on their skills, education and industry work experience, so you can rest assured that they’re prepared to represent your brand in the best possible light. Our network of 20,000 domestic agents isn’t limited by business hours or geography, so we can source the most qualified people, period. This drives flexibility at scale that can transform your customer service. We’ve reinvented the customer service model—cutting out idle time and overhead—and led the industry in flex agent service for more than 18 years. Here’s what people are saying about us.

Integrations

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Company Information

Liveops
Founded: 2000
United States
liveops.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Phone Support
Online

Liveops Frequently Asked Questions

Q: What kinds of users and organization types does Liveops work with?
Q: What languages does Liveops support in their product?
Q: What kind of support options does Liveops offer?
Q: What other applications or services does Liveops integrate with?
Q: What type of training does Liveops provide?

Liveops Product Features

Call Center

Escalation Management
Outbound Call Center
Manual Dialer
Call Recording
Queue Management
Call Scripting
Blended Call Center
Progressive Dialer
Campaign Management
Predictive Dialer
Inbound Call Center
IVR / Voice Recognition
Call Logging
Reporting/Analytics
Real-time Chat
Database