Audience

Businesses requiring a contact center solution to handle customer account issues, check payment status, and organize surveys

About Arise

Grow customers with quickly scalable, on-demand, virtual customer support. Engage your customers on their time, their channel, their topic. Expand share of wallet through deep understanding of customers and their needs. Create enduring customer relationships through trusted personal care. It's time to reinvent customer experience management. It's time to stop settling for "acceptable failure" in service levels and abandon rates. It's time to leverage innovation to drive customer growth. Arise Virtual Solutions has built the most advanced virtual-first customer care platform in the industry. Through our proprietary technology, we connect the world's most respected brands to an expansive network of gig-economy Service Partners working from home. Arise uses groundbreaking innovations in virtual learning, on-demand capacity flex, and security to improve customer acquisition, expand share of wallet, and drive long-term customer growth.

Integrations

No integrations listed.

Ratings/Reviews

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Company Information

Arise
Founded: 1994
United States
www.arise.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Videos
Support
Online

Arise Frequently Asked Questions

Q: What kinds of users and organization types does Arise work with?
Q: What languages does Arise support in their product?
Q: What type of training does Arise provide?

Arise Product Features

Call Center

Call Recording Supported
IVR / Voice Recognition Supported
Blended Call Center Not Supported
Call Logging Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
Inbound Call Center Not Supported
Manual Dialer Not Supported
Outbound Call Center Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported
Real-time Chat Not Supported
Reporting/Analytics Not Supported