Audience
Businesses requiring a contact center solution to handle customer account issues, check payment status, and organize surveys
About Arise
Grow customers with quickly scalable, on-demand, virtual customer support. Engage your customers on their time, their channel, their topic. Expand share of wallet through deep understanding of customers and their needs. Create enduring customer relationships through trusted personal care. It's time to reinvent customer experience management. It's time to stop settling for "acceptable failure" in service levels and abandon rates. It's time to leverage innovation to drive customer growth. Arise Virtual Solutions has built the most advanced virtual-first customer care platform in the industry. Through our proprietary technology, we connect the world's most respected brands to an expansive network of gig-economy Service Partners working from home. Arise uses groundbreaking innovations in virtual learning, on-demand capacity flex, and security to improve customer acquisition, expand share of wallet, and drive long-term customer growth.
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Integrations
No integrations listed.
Company Information
Arise
Founded: 1994
United States
www.arise.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Webinars
In Person
Videos
Support
Online
Arise Frequently Asked Questions
Q: What kinds of users and organization types does Arise work with?
Arise works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Arise support in their product?
Arise supports these languages: English.
Q: What kind of support options does Arise offer?
Arise offers support via online.
Q: What type of training does Arise provide?
Arise provides training in the form of documentation, webinars, in person, and videos.
Arise Product Features
Call Center
Call Recording
Supported
IVR / Voice Recognition
Supported
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Scripting
Not Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Not Supported
Real-time Chat
Not Supported
Reporting/Analytics
Not Supported
