Amazon CareAmazon
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Related Products
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About
Fast, comprehensive, 24/7 primary and urgent care for your employees and their families. We know the needs of your employees are changing fast. Amazon Care's new model of medicine meets them where they are. We're expanding to bring virtual-first primary and urgent care to more Amazon employees, their families, and for U.S-based employers. Watch the film on our upcoming expansion. Amazon Care is healthcare built around you, your life, and your schedule. Connect in seconds, day or night, on weekends, and holidays. At-home follow-up care for labs, tests, and treatment. Contact-free prescriptions delivered right to your door. Quality time with your team of doctors, nurse practitioners, and registered nurses. Get the care you need in seconds, in all the moments that matter. Get treatment for non-emergency conditions with a virtual visit, 24/7 and 365 days a year.
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About
Grow customers with quickly scalable, on-demand, virtual customer support. Engage your customers on their time, their channel, their topic. Expand share of wallet through deep understanding of customers and their needs. Create enduring customer relationships through trusted personal care. It's time to reinvent customer experience management. It's time to stop settling for "acceptable failure" in service levels and abandon rates. It's time to leverage innovation to drive customer growth. Arise Virtual Solutions has built the most advanced virtual-first customer care platform in the industry. Through our proprietary technology, we connect the world's most respected brands to an expansive network of gig-economy Service Partners working from home. Arise uses groundbreaking innovations in virtual learning, on-demand capacity flex, and security to improve customer acquisition, expand share of wallet, and drive long-term customer growth.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
US-based employers
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Audience
Businesses requiring a contact center solution to handle customer account issues, check payment status, and organize surveys
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAmazon
Founded: 1994
United States
amazon.care/
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Company InformationArise
Founded: 1994
United States
www.arise.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
AWS Secrets Manager
Amazon Fresh
Amazon Transcribe
Beats
Splunk User Behavior Analytics
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Integrations
AWS Secrets Manager
Amazon Fresh
Amazon Transcribe
Beats
Splunk User Behavior Analytics
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