Landbot.io

Landbot.io

Landbot
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About

Landbot.io is a no-code chatbot platform that empowers businesses to build frictionless conversational experiences from end-to-end. Turning conversations into profitable outcomes, Landbot helps Marketing, Operations, and Customer Service teams triple their efficiency and cut operating costs by 30% or more. Whether it's for WhatsApp, Web, or Messenger, anyone can create automated chatbot flows to better engage customers and increase conversion rates. Landbot is also leveraging recent advancements in AI and ChatGPT to help make the chatbot building experience even more accessible, combining the no-code capabilities of Landbot with other Large Language Models.

About

The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Any organization that wants to build a chatbot to improve communications with their users and leads

Audience

Companies of all sizes that want a customer service platform that integrates with Slack

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per month
1) Free forever Sandbox Plan
2) Starter Plan: $45 per month
3) Professional Plan: $110 per month
4) Business Plan: Custom
5) WhatsApp PRO: $220/mo (billed annually)
6) WhatsApp Business: Custom
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.7 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.9 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • I love the interface and how easy it is to use the app to build interactive chatbots and generate leads or sales.
  • I find Landbot very easy to use for novices while supporting higher levels of complexity when needed. Creating a simple rule-based chatbot is simple and quick.
  • Super easy to create chatbots for a website. Pretty intuitive so you can create a genuine customer experience.

Cons

  • Not enough integrations and price is biting. Also wish we had more blocks and web view like Quriobot has.
  • It is difficult to create the diagram without crossing lines and when objects are moved on the layout, it can cause inadvertent movement of other blocks.
  • Could be nice to have more templates to choose from.

Pros & Cons from Real Users

Pros

  • Customers enjoy immediate access to our staff if they have an issue with a service or product or any other question. Staff manage multiple chat conversations at once saving time required to handle several customers.
  • I like the fact that Slaask integrates with Slack to improve internal communications. It is easy to contact online web visitors with Skaask.
  • It is a very great platform when it comes to communication since every employee can join a conversation in a secure way. Also it is very easy to set up based on topics and schedules.
  • The way it is easy to contact customers via live chatting over the internet is what I like most about Slaask.
  • Slaask integrates seamlessly with Slack that makes it easy to communicate with clients directly without hustling a lot.

Cons

  • We always train our support staff to use the right tone in order to make customers feel they are receiving personalized attention.
  • I do not encounter challenges while using Slaask on my far end.
  • The only dislike i have towards it, is that it does not have the search button which sometimes becomes hectic when in need of searching something, therefore it should improve on that.
  • However, Slaask is daunting to connect to the website and integrate with Slack.
  • It was overwhelming to integrate Slaask with Slack, but thanks to the Vendor support team they helped us eradicate the issue.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Landbot
Founded: 2015
Spain
landbot.io

Company Information

Slaask
Founded: 2015
United States
slaask.com

Alternatives

Alternatives

Ochatbot

Ochatbot

Ometrics
Heyday AI

Heyday AI

Hootsuite

Categories

Chatbot Supported
Conversational AI Supported
Lead Capture Supported
Lead Generation Supported
Live Chat Supported

Categories

Chatbot Supported
Customer Service Supported

Chatbot Features

Call to Action Supported
Context and Coherence Not Supported
Human Takeover Supported
Inline Media / Videos Supported
Machine Learning Not Supported
Natural Language Processing Supported
Payment Integration Not Supported
Prediction Not Supported
Ready-made Templates Supported
Reporting / Analytics Supported
Sentiment Analysis Not Supported
Social Media Integration Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Not Supported
Lead Qualification Not Supported
Mobile Messaging Supported
Multi-Channel Communication Supported
Product Recommendations Not Supported
Video Chat Not Supported

Conversational AI Features

Code-free Development Not Supported
Contextual Guidance Supported
For Developers Not Supported
Intent Recognition Not Supported
Multi-Languages Supported
Omni-Channel Not Supported
On-Screen Chats Supported
Pre-configured Bot Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Recognition Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Lead Capture Features

Business Card / Badge Scanning Not Supported
Dashboard Supported
Data Extraction Not Supported
Lead Distribution Supported
Lead Notifications Supported
Lead Nurturing Supported
Lead Qualification Supported
Lead Scoring Supported
Online Forms Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Not Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Not Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Not Supported
Prospecting Tools Not Supported
Visitor Identification Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Supported

Conversational Marketing Features

Appointment Scheduling Not Supported
Audience Segmentation Supported
Chatbot Supported
Email Automation Not Supported
Group Messaging Supported
Human Handover Not Supported
Lead Distribution Supported
Lead Qualification Supported
Mobile Messaging Supported
Multi-Channel Communication Not Supported
Product Recommendations Not Supported
Video Chat Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Not Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Integrations

Dialogflow Supported
Google Analytics Supported
Mailchimp Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Zapier Supported
AccessOwl Supported
Drupal Not Supported
Facebook Not Supported
HappyFox Not Supported
KonnectzIT Supported
Morphic Supported
Nocode HQ Supported
Raklet Supported
Trello Not Supported
WhatsApp Supported
Wufoo Supported
X (Twitter) Not Supported
Zendesk Not Supported

Integrations

Dialogflow Supported
Google Analytics Supported
Mailchimp Supported
Slack Supported
Stackreaction Supported
Stripe Supported
Zapier Supported
AccessOwl Not Supported
Drupal Supported
Facebook Supported
HappyFox Supported
KonnectzIT Not Supported
Morphic Not Supported
Nocode HQ Not Supported
Raklet Not Supported
Trello Supported
WhatsApp Not Supported
Wufoo Not Supported
X (Twitter) Supported
Zendesk Supported
Claim Landbot.io and update features and information
Claim Landbot.io and update features and information
Claim Slaask and update features and information
Claim Slaask and update features and information