Related Products
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About
Kunnect provides high quality hosted call center software to help you run your business effortlessly! Kunnect is the best Hosted Call Center Software available today. We provide an Amazon cloud based solution that covers all your call center software and telecommunications needs anywhere on the globe. Kunnect’s XVP - Hosted Call Center Solution provides an affordable and easy to use predictive dialer with CRM scripting to increase productivity, reduce operational costs, and improve customer satisfaction. Our solution is used throughout the world in call centers, as well as empowering at-home agents. Kunnect’s sophisticated cloud-based predictive dialing supports structured, automated outbound right party contact to ensure you meet commitments to your customers and stay in touch. Supports predictive dialing and preview dialing modes for flexibility and productivity. Offers post call actions like printing of invoices or lead sheets.
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About
MightyCall is a flexible & scalable cloud-based call center solution designed specifically
for small & mid-sized businesses.
Set up - Enjoy the simple setup process with our intuitive flowchart.
Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity.
Collaborate - Track performance and route calls to your team members based on their roles and knowledge.
Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates.
Supervise - Train and supervise agents in real-time
and obtain precise performance data.
Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Inbound and outbound call centers and contact centers that need full-featured and powerful call center software
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Audience
SMBs & Enterprise in US & Canada
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$125 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$20 per month per user
Core - $20 per month / user billed annually - Advanced business phone system:
All advanced telephony features included - Unlimited calling - Unlimited messages - 3 business phone numbers - Integrations and API access Pro - $38 per month / user billed annually - Intelligent cloud call center: All Core features, plus: - Supervisor workspace - Live call monitoring - Analytics and reporting Power - $54 user/mo, billed annually - Call center solution powered by auto dialer. Everything in Pro, plus: - Auto dialers - Dedicated account manager Enterprise - $65 user/mo, billed annually Everything in Power, plus: - Predictive dialer - SIP trunking support - Custom integrations
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationKunnect
Founded: 2005
United States
www.kunnect.com
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Company InformationMightyCall
Founded: 2013
United States
www.mightycall.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Call Center Features
Blended Call Center
Not Supported
Call Logging
Not Supported
Call Recording
Not Supported
Call Scripting
Supported
Campaign Management
Not Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Not Supported
Predictive Dialer
Not Supported
Progressive Dialer
Not Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
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Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Not Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Not Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Supported
Multiple Scripts
Not Supported
Phone Key Input
Not Supported
Survey Management
Not Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Supported
Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Supported
Web Conferencing
Not Supported
Business VoIP Features
Call Parking
Not Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Not Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Not Supported
Cloud Communication Platform Features
Audio / Video Conferencing
Supported
Call Center
Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
IVR / Voice Recognition
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Not Supported
SIP Trunk Features
Automatic Fail-over Routing
Not Supported
Call Data Records
Not Supported
Caller ID
Supported
Disaster Recovery
Not Supported
e911
Supported
International Numbers
Supported
Multiple DID Options
Not Supported
PSTN Forwarding
Not Supported
Toll-Free Numbers
Supported
Telephony Features
Auto-Dialer
Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Supported
Telemarketing Management
Not Supported
Voice & Data Integration
Not Supported
VoIP
Supported
Unified Communications Features
Audio / Video Conferencing
Not Supported
Calendar Management
Not Supported
Call Recording
Supported
Call Routing
Supported
Chat / Messaging
Not Supported
Fax Management
Not Supported
File Sharing
Not Supported
Mobile Access
Supported
Multi-User Collaboration
Supported
Voice Mail
Supported
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Integrations
Balto
Not Supported
HubSpot CRM
Not Supported
Salesforce
Not Supported
Zapier
Not Supported
Zoho CRM
Not Supported
|
Integrations
Balto
Supported
HubSpot CRM
Supported
Salesforce
Supported
Zapier
Supported
Zoho CRM
Supported
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