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About

Keepcon values all the areas that interact through text with customers and users in the digital channels. We know that each sector requires precise, relevant information, and in real time. Reduced costs and improved efficiency in contact center management, centralizing all digital channels in our service platform. Keepcon combines the best of artificial intelligence with the capacity of dozens of linguists specialized in semantics, giving rise to diverse solutions that allow you to understand big volumes of information in an automated fashion, as well as accurately classify contents and expressions written in informal Spanish, Portuguese and English. Give better and faster answers to all requests and complaints, by centralizing in one platform all the digital channels of your customer service, as well as incorporating artificial intelligence to guide your operators.

About

Sweepr is an AI-powered digital care platform for service providers and smart home providers enabling superior digital customer care using personalized insights, leading to a category-defining level of digital resolution. Initial deployment in weeks, development in days, and improvement in real-time. Increase resolution accuracy with adaptive decisioning. Bespoke personalization tailored to each customer and their situation. Sweepr simplifies your self-care tech stack. Our no/low-code solution enables all of your data to be consumed and seamlessly turned into proactive and predictive insights to create immense value for your consumers. Full omnichannel support creates the ultimate convenience for customers, who can self-care 24/7 via the channel most convenient to them. Seamless delivery of channel-specific content provides consistent quality of care across diverse platforms. Customer Intent sits at the heart of Sweepr’s digital care model.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Customer experience platform for companies

Audience

Service providers and smart home providers wanting a tool to turn data into predictive insights to create value for their customers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Keepcon
Founded: 2008
Argentina
keepcon.com/en/

Company Information

Sweepr
sweepr.com

Alternatives

Alternatives

Alepo Digital BSS

Alepo Digital BSS

Alepo Technologies
Csmart Digital Self-Care Platform

Csmart Digital Self-Care Platform

Covalense Digital Solutions

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

Rivery

Integrations

Rivery
Claim Keepcon and update features and information
Claim Keepcon and update features and information
Claim Sweepr and update features and information
Claim Sweepr and update features and information