MeridianLink Opening

Pros: I like that I can see all the apps, to help members apply to. I like that I can have easy access to log in

Cons: I do not have in cons at the moment. I have been new to the system

Overall: I enjoy using the Meridian and I like that everything is organized. I like that the members and all information is brought up alphabetically order. It keeps the function more clean.

Pros: MeridianLink Opening is user-friendly and easy to navigate, making it simple for both staff and members to complete the application process. The platform is efficient in data entry, reducing manual input and helping speed up onboarding and loan processing. Its streamlined workflow improves productivity and minimizes errors, allowing for a smoother overall experience.

Cons: The platform can occasionally lag, particularly during peak usage times, which can slow down workflow efficiency. There are also instances where errors occur, requiring additional time to troubleshoot or reprocess applications, which can impact productivity and the overall user experience.

Overall: Overall, MeridianLink Opening is a reliable and efficient platform that helps streamline account and loan onboarding. While occasional lag and system errors can be frustrating, its user-friendly design and data entry efficiency make it a valuable tool for improving productivity and delivering a smoother member experience.

Pros: I really enjoy the filter function of the application. I also like the ability of sending DocuSign.

Cons: Inability of seeing active app review or updated app

Overall: Overall I find the application as adequate, it does what needs to be done in terms of opening an application

Pros: I am a Trainer a small credit union. I facilitate the training for loan navigation and we truly enjoy using Meridianlink Modern Experience. This was a huge improvement from the original view. Navigation is easy and the look is easy o the eyes.

Cons: I have seen great improvements in the system. The only con I can think of is that is too many options on the columns in the Queues.

Overall: Overall, I enjoy using and training from the Modern Experience Meridianlink. I remember using the original LoansPQ and it was very technical and clicky. The change to Modern Experience and the continued enhancements have made the system easy to use.

Pros: The Accessibility is nice and it flows well between screens/tabs
I Like that it carries over information from our banking system for members

Cons: How bland it can look- a lot of the tab's ad screens look the same so unless you're used to it can be easy to get lost

Overall: Super solid platform that makes day-to-day life easy and efficient just wish there was more pop to the different tabs or screens

Pros: Discover a wealth of incredible features designed to effortlessly navigate the system, including financial calculators and additional tools that truly showcase their potential. This platform is not only easy to use but also highly user-friendly, allowing you to master the program quickly and efficiently within just one day. With so many tools at your fingertips, you won't want to consider anything else!

Cons: I can’t find a single downside to this amazing program! It’s truly a fantastic experience that I absolutely love!

Overall: In today's dynamic business landscape, this tool is an absolute must-have! I wholeheartedly recommend it for all types of businesses. Whether you're in banking or leasing, this program empowers you to effortlessly create a seamless electronic trail of applications. Plus, its user-friendly software makes the entire process a breeze. Embrace the change and watch your efficiency soar!

Pros: The website is easy to use and navigate. The options are great, and I highly recommend it to anyone who prefers something simple and not complicated.

Cons: Sometimes it has issues with searching, but it’s not something that happens every day.

Overall: It’s a great experience for everyday users who want to get things done quickly without it taking too much time.

Pros: very responsive most of the time, overall this service is very easy to use and understand and the most important thing is that it actually works as it should.

Cons: sometimes it does give me random errors, you have to hop out of the app to get it to respond.

Overall: very responsive, and there are some moments were the system has some hiccups but overall very easy and smooth to work with.

Pros: I like that when you input a zip-code the system prefills the rest. There really aren't many other positives I can think of to list.

Cons: ML has been the hardest change for me at my institution, and I've been doing this job for nearly 15-years. It's not user-friendly, it all blends together because there's not enough color, it lags a lot making any process take longer, it's way too clicky and it's been months and I still am frustrated with it every single day. I have a 3-page document with hardships from this transition in my institution. A lot of my suggestions are submitted to ML for review, but nothing ever seems to get approved or changed.

Overall: Overall, there is so much room for improvement within this system. It's been a struggle since we switched over.

Pros: MeridianLink Opening is a terrific account opening program that is intuitive to use. I use it heavily every day and appreciate the ease of the workflow.

Cons: There are required sections by an asterisk, however if that needed field is not filled in the system does not prevent you for going into the next section or from locking the application. This would be more helpful if there was an alert when this occurs for the required section.

Overall: I would 100% recommend this product to anyone looking for a truly simple member onboarding platform that is simple to train new users on.

Pros: The system is easy to use with very little training needed. It flows smoothly from page to page, and gives real‑time updates, especially when an applicant responds to a web message and a combo application is declined.

Cons: Some dropdowns don’t load right away, forcing you to exit and reopen the application. Notifications are limited, and it would help to get alerts for every status change. Current alerts are easy to miss and would benefit from a pop‑up or sound.

Overall: Overall, the system is very close to perfect. The user experience is smooth, intuitive, and requires minimal training. Page‑to‑page transitions feel seamless, and real‑time notifications, especially for declined combo applications, add meaningful value. With a few improvements to dropdown responsiveness and notification visibility, the platform could easily reach a flawless workflow.

Pros: Keeps the focus on their experience, not the system
Reinforces trust: organized, secure, accurate
Aligns with your members-first approach (you’re making it feel easy for them, not technical)

Cons: Some actions (like loading or submitting) can take a bit
Can slow down the flow of a member conversation if you’re waiting
Often bouncing between MeridianLink, DocuSign, etc.

Overall: Overall, MeridianLink Consumer is a solid and reliable system that helps me stay organized and ensure loans are processed accurately and compliantly. While it’s not always the most intuitive or efficient to navigate, it still plays a key role in helping me deliver a consistent and positive experience for members, as well as supporting the team’s overall success

Pros: - Easy to use after short training.
- Difficult (not impossible) to make errors during opening.
- Versatility in all different types of products.
- Does not let you proceed with errors in most if not all important sections.

Cons: There are specific sections (Application information as an example) that can be confusing to a new user.
This product has essentials but is not useable to someone to just "pick up and use". Without training one could not go through and open a new account without a procedure or training.
I believe this could be helped by simply adding icons to see descriptions of what certain items mean/where it found said information/guides/examples of correct inputs)

Overall: Overall this Product is an 8/10 based on user experience alone. There are times when the system crashes, basic glitches, connection loss, and other items to improve stability, but it functions as expected. As a user for two years, this is simple and effective. As someone coming into this system, I don't believe it should be as complex as it currently is to find mistakes, correct errors, or figure out issues.

Pros: MeridianLink Opening is user-friendly and helps streamline the account opening process for both staff and members. The platform integrates well with existing systems, reducing manual data entry and improving efficiency. The workflow is intuitive, making it easier to process applications and track progress. It also provides a good member experience through digital account opening and document collection.

Cons: At times, the system can be slow to load or navigate between screens. Some processes require multiple steps that could be simplified, and troubleshooting certain application issues may require assistance from support. Additional customization and reporting options would also be beneficial.

Overall: My experience with MeridianLink Opening has been positive overall. It has helped improve efficiency in the account opening process and provides a convenient digital solution for both employees and members. While there are areas that could be improved, particularly regarding speed and workflow simplification, it remains a valuable tool for managing new account applications and enhancing the member experience.

Pros: The system is easy to use with simple flow and clear direction making the application process easy for both employees and our members.

Cons: If there was a way to allow multiple files to be uploaded at once, it would save a lot of time by not having to upload individually.

Overall: Overall, the new look platform is excellent. The system works as intended and works well for all users.

Pros: The fact we can go a head and choose the best fit option for the credit and the original request of the member.

Cons: When changes have to be made and the items we select don't save and gives an error message.

Overall: It's okay... Want to be able to make changes without having to ask underwriting to do if it had the status originally

Pros: MeridianLink is a super easy, efficient way to open accounts and take care of customers. The format of the platform is very comprehendible, and the functions work well. Meridian Link allows employees to service their customers at a quick rate, with a system that provides ease for the user and the customer.

Cons: I do not see any cons in the Meridian Link system.

Overall: MeridianLink is a straightforward, painless system to use and very reliable. The functions are laid out in a way that is easy to navigate, and it takes away any stress associated with opening accounts due to the user-friendly platform.

Pros: MeridianLink has great integration with our Core, is visually appealing, and easy to understand, and is organized neatly.

Cons: You have to click twice frequently, once to click off an app and once to click on it. I also think its weird how some of the pop-ups aren't in modern experience.

Overall: I have enjoyed using MeridianLink for account openings. There is a lot of flexibility on what we can do on our end to make it work for our specific needs as a credit union.

Pros: Not too many pros: I guess the two page setup was ok for indirect lending. You can also see application that have been submitted on the direct side

Cons: Clunky set up ratios are near bottom of second page. There is too many clicks System always goes down. Not an easy funding process .

Overall: Terrible product for indirect auto lending. MeridianLink is simply not built for high volume indirect lending. The system is to manual. Updates made make the system even worse

Pros: I like that it is easy to navigate. I like how the different statues are color coded so that it's easy to manage your queue.

Cons: There is a lot of lag and crashing at times. I also do not like that you have to manually press save for every change. Autosave would save a lot of time and ensure better accuracy.

Overall: Overall the program is good, there could be some minor changes to make it a more seamless experience. When there are certain errors it will give a code instead of saying what the actual error is which can cause some inconvenience. Other than that it is easy to use.